TURBOTAX CUSTOMER REVIEWS

TurboTax Self-Employed Reviews

Perfect for personal and small business income and expenses, TurboTax Self-Employed searches for industry-specific deductions and covers industries like rideshare, independent contractor, online sales, person or professional
services and more.

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Rated 4 out of 5 by from Taxes Made Easy I HATE numbers and I hate math. For those reasons I have been and will continue to be a repeat Turbo Tax customer. The service is consistently good. The live help is patient and detailed with explanations.
Date published: 2022-04-17
Rated 2 out of 5 by from Turbo Tax asks me to pay to efile MN State tax I pay $25 to efile my MN State tax and after I pay it says I can't efile because I owe $15 in penalties therefore I can't efile my MN State tax return.
Date published: 2022-04-17
Rated 5 out of 5 by from very user friendly TurboTax is extremely user friendly. It walks you through all possible filings based on the information provided. If you have filed with them previously it shows you last year's filings for comparison. Throughout the process there are places to ask questions and ask for examples that are extremely helpful. I hate doing taxes but TurboTax definitely simplifies the experience.
Date published: 2022-04-17
Rated 5 out of 5 by from Impressed I am impressed with how easy the process was. The only time expended was attempting to locate some older info. Thank you for making this easy.
Date published: 2022-04-17
Rated 4 out of 5 by from Turbo Tax is great, but... The actual preparation of the taxes was great, 5 stars. But, when I downloaded the program, I was provided the incorrect license code repeatedly (I downloaded twice.), minus 1 star. Thank heavens for an excellent (6 stars) live Customer Support.
Date published: 2022-04-17
Rated 5 out of 5 by from Turbo Tax outstanding I find turbo tax user friendly. The experience was great. I plan on using turbo tax from here on.
Date published: 2022-04-17
Rated 4 out of 5 by from So helpful! The online chat feature was nice, and definitely was helpful. But, when I really needed help with a difficult and important question, the assistance I got via phone call was exceptional.
Date published: 2022-04-17
Rated 1 out of 5 by from no customer support I am trying to e-file return and appears Turbo Tax is having internet problems and I CAN'T GET ANYONE ON THE LINE TO TALK TO! Poor service. You just get lost in the phone tree.
Date published: 2022-04-17
Rated 5 out of 5 by from Excellent product Been using it for 10+ years --- straight forward, easy to use, and I trust it completely
Date published: 2022-04-17
Rated 5 out of 5 by from Turbo tax is the best Have used Turbo Tax for over 12 years.. they are the absolute best
Date published: 2022-04-17
All TurboTax® Offerings Reviews - Page 968
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from Taxes Made Easy I HATE numbers and I hate math. For those reasons I have been and will continue to be a repeat Turbo Tax customer. The service is consistently good. The live help is patient and detailed with explanations.
Date published: 2022-04-17
Rated 2 out of 5 by from Turbo Tax asks me to pay to efile MN State tax I pay $25 to efile my MN State tax and after I pay it says I can't efile because I owe $15 in penalties therefore I can't efile my MN State tax return.
Date published: 2022-04-17
Rated 5 out of 5 by from very user friendly TurboTax is extremely user friendly. It walks you through all possible filings based on the information provided. If you have filed with them previously it shows you last year's filings for comparison. Throughout the process there are places to ask questions and ask for examples that are extremely helpful. I hate doing taxes but TurboTax definitely simplifies the experience.
Date published: 2022-04-17
Rated 5 out of 5 by from Impressed I am impressed with how easy the process was. The only time expended was attempting to locate some older info. Thank you for making this easy.
Date published: 2022-04-17
Rated 4 out of 5 by from Turbo Tax is great, but... The actual preparation of the taxes was great, 5 stars. But, when I downloaded the program, I was provided the incorrect license code repeatedly (I downloaded twice.), minus 1 star. Thank heavens for an excellent (6 stars) live Customer Support.
Date published: 2022-04-17
Rated 5 out of 5 by from Turbo Tax outstanding I find turbo tax user friendly. The experience was great. I plan on using turbo tax from here on.
Date published: 2022-04-17
Rated 4 out of 5 by from So helpful! The online chat feature was nice, and definitely was helpful. But, when I really needed help with a difficult and important question, the assistance I got via phone call was exceptional.
Date published: 2022-04-17
Rated 1 out of 5 by from no customer support I am trying to e-file return and appears Turbo Tax is having internet problems and I CAN'T GET ANYONE ON THE LINE TO TALK TO! Poor service. You just get lost in the phone tree.
Date published: 2022-04-17
Rated 5 out of 5 by from Excellent product Been using it for 10+ years --- straight forward, easy to use, and I trust it completely
Date published: 2022-04-17
Rated 5 out of 5 by from Turbo tax is the best Have used Turbo Tax for over 12 years.. they are the absolute best
Date published: 2022-04-17
All TurboTax® Offerings Reviews - Page 968