TURBOTAX CUSTOMER REVIEWS

TurboTax Self-Employed Reviews

Perfect for personal and small business income and expenses, TurboTax Self-Employed searches for industry-specific deductions and covers industries like rideshare, independent contractor, online sales, person or professional
services and more.

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Own a business
Student
Rated 4 out of 5 by from Almost Everything Works Well Have been using Turbotax since 1988. Generally the software worked great. I had three glitches, two where the boxes on the 1099 forms did not match the Turbotax worksheet. I did not note the names of the forms, sorry. the third problem was my insurance was in a 1095-B, and Turbotax appeared to only accept a 1095-A. One other glitch was that somewhere between the federal and state forms, Turbotax decided I had sold my house, and the state form demanded to know the address of the sold house. There was no sold house, but I was unable to proceed until I filled in the address box, stating that "no house was sold." As I played brinksmanship and completed my taxes the day before the deadline, I really appreciated that it almost worked.
Date published: 2021-05-16
Rated 5 out of 5 by from Turbo Tax is Awesome Easy to use and the software is up to date on all tax information such as deductions that you may qualify for. Very thorough
Date published: 2021-05-16
Rated 5 out of 5 by from Great Tax Program I have been using Turbotax for many years and it is the only one that I trust and use when it comes to my taxes. It is definitely easy to use and the turtorials help explain many details of the tax law and how it may be applicable to your situation.
Date published: 2021-05-16
Rated 4 out of 5 by from Good to use Form 540 (box 6) doesn't reflect difference for dependent choices with Federal return.
Date published: 2021-05-16
Rated 5 out of 5 by from Turbo Tax is awesome! It is helpful and guides me step by step. If I forget something it reminds me.
Date published: 2021-05-16
Rated 5 out of 5 by from Too Easy TurboTax makes filing so easy, I've used them for over a decade.
Date published: 2021-05-16
Rated 5 out of 5 by from Turbo Tax is excellent! Turbo Tax is simple to use, straight forwad and accurate.
Date published: 2021-05-16
Rated 5 out of 5 by from VERY FRIENDLY USE IF ANY LIVE CHAT CAN HELP WHEN I HAVE A QUESTION. ONE OF NY CANNOT SUBMITTED.
Date published: 2021-05-16
Rated 5 out of 5 by from Turbo tax has always helped me I have used turbo tax for a number of years. It was a new experience downloading the deluxe model on line since before I had used a disc. Once downloaded all went well as usual.
Date published: 2021-05-16
Rated 4 out of 5 by from I can do my own taxes. I like that Turbo Tax stays up to date on all tax changes, etc. I appreciate how the program walks me through all the different possible scenarios. However, I experienced some frustration this year....with accessing the multiple licenses I purchased. I had to contact customer service and get new access codes and STILL had trouble. My daughter ended up buying her own license because she got so frustrated. Otherwise I like the product.
Date published: 2021-05-16
All TurboTax® Offerings Reviews - Page 968
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 4 out of 5 by from Almost Everything Works Well Have been using Turbotax since 1988. Generally the software worked great. I had three glitches, two where the boxes on the 1099 forms did not match the Turbotax worksheet. I did not note the names of the forms, sorry. the third problem was my insurance was in a 1095-B, and Turbotax appeared to only accept a 1095-A. One other glitch was that somewhere between the federal and state forms, Turbotax decided I had sold my house, and the state form demanded to know the address of the sold house. There was no sold house, but I was unable to proceed until I filled in the address box, stating that "no house was sold." As I played brinksmanship and completed my taxes the day before the deadline, I really appreciated that it almost worked.
Date published: 2021-05-16
Rated 5 out of 5 by from Turbo Tax is Awesome Easy to use and the software is up to date on all tax information such as deductions that you may qualify for. Very thorough
Date published: 2021-05-16
Rated 5 out of 5 by from Great Tax Program I have been using Turbotax for many years and it is the only one that I trust and use when it comes to my taxes. It is definitely easy to use and the turtorials help explain many details of the tax law and how it may be applicable to your situation.
Date published: 2021-05-16
Rated 4 out of 5 by from Good to use Form 540 (box 6) doesn't reflect difference for dependent choices with Federal return.
Date published: 2021-05-16
Rated 5 out of 5 by from Turbo Tax is awesome! It is helpful and guides me step by step. If I forget something it reminds me.
Date published: 2021-05-16
Rated 5 out of 5 by from Too Easy TurboTax makes filing so easy, I've used them for over a decade.
Date published: 2021-05-16
Rated 5 out of 5 by from Turbo Tax is excellent! Turbo Tax is simple to use, straight forwad and accurate.
Date published: 2021-05-16
Rated 5 out of 5 by from VERY FRIENDLY USE IF ANY LIVE CHAT CAN HELP WHEN I HAVE A QUESTION. ONE OF NY CANNOT SUBMITTED.
Date published: 2021-05-16
Rated 5 out of 5 by from Turbo tax has always helped me I have used turbo tax for a number of years. It was a new experience downloading the deluxe model on line since before I had used a disc. Once downloaded all went well as usual.
Date published: 2021-05-16
Rated 4 out of 5 by from I can do my own taxes. I like that Turbo Tax stays up to date on all tax changes, etc. I appreciate how the program walks me through all the different possible scenarios. However, I experienced some frustration this year....with accessing the multiple licenses I purchased. I had to contact customer service and get new access codes and STILL had trouble. My daughter ended up buying her own license because she got so frustrated. Otherwise I like the product.
Date published: 2021-05-16
All TurboTax® Offerings Reviews - Page 968