TURBOTAX CUSTOMER REVIEWS

TurboTax Self-Employed Reviews

Perfect for personal and small business income and expenses, TurboTax Self-Employed searches for industry-specific deductions and covers industries like rideshare, independent contractor, online sales, person or professional
services and more.

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Rated 5 out of 5 by from TurboTax is great but some tweaks could help This is my third year and I will use it again. I spent a lot of time including phone time with broker assistance (He gave up after more than 1/2 hour) to discover that Section 1256 data can't be downloaded and that I had to search to find an IRS sheet to download. TurboTax could have had that pop up on my screen when that problem arose. It would also help if there was a way to get questions that followed the Schedule C format.
Date published: 2022-10-17
Rated 5 out of 5 by from convenient quick and easy to complete with my information thanks Turbo Tax
Date published: 2022-10-17
Rated 5 out of 5 by from Turbo Tax is like a professional accountant! Step by step guidance with access to pertinent forms.
Date published: 2022-10-17
Rated 4 out of 5 by from Good with one minor exception We had a dependent child with identity theft and required the id.me code and no matter what we did I was never able to talk to a live person from either intuit or IRS to find out why we could not efile
Date published: 2022-10-17
Rated 3 out of 5 by from so so Had issues with a land sale out of state, alo program kept closing when doing review and filing, frustrating.
Date published: 2022-10-17
Rated 5 out of 5 by from Excellent Experience with Specialist Keith He was extremely patient, and knowledgeable. I will only be using TurboTax to file my taxes. I used them the last three years, and I intend on continuing to do so! Thank you again, Keith. :-)
Date published: 2022-10-17
Rated 4 out of 5 by from I klike Turbotax I have used TurboTax for over 30 years. Very Good, easy to enter information. I wished it had separate pages for rentals.
Date published: 2022-10-17
Rated 3 out of 5 by from One box needed to be blank I was very unhappy that I had to file an extension because one box was supposed to have a nothing in it to accept it while I was instructed to put a zero in it. The next live representative helped fix this problem, but I had to file an extension because the first representative said I should just print it out and send it in.
Date published: 2022-10-17
Rated 2 out of 5 by from Not as good as it used to be Very hard to find your 1040 or other forms as you go along. Too many sales screens at end before you file.
Date published: 2022-10-17
Rated 5 out of 5 by from Outstanding thanks for making it easy Outstanding thanks for making it easy - i like the updates and the ability to stop and start when i have time to finish
Date published: 2022-10-17
All TurboTax® Offerings Reviews - Page 88
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from TurboTax is great but some tweaks could help This is my third year and I will use it again. I spent a lot of time including phone time with broker assistance (He gave up after more than 1/2 hour) to discover that Section 1256 data can't be downloaded and that I had to search to find an IRS sheet to download. TurboTax could have had that pop up on my screen when that problem arose. It would also help if there was a way to get questions that followed the Schedule C format.
Date published: 2022-10-17
Rated 5 out of 5 by from convenient quick and easy to complete with my information thanks Turbo Tax
Date published: 2022-10-17
Rated 5 out of 5 by from Turbo Tax is like a professional accountant! Step by step guidance with access to pertinent forms.
Date published: 2022-10-17
Rated 4 out of 5 by from Good with one minor exception We had a dependent child with identity theft and required the id.me code and no matter what we did I was never able to talk to a live person from either intuit or IRS to find out why we could not efile
Date published: 2022-10-17
Rated 3 out of 5 by from so so Had issues with a land sale out of state, alo program kept closing when doing review and filing, frustrating.
Date published: 2022-10-17
Rated 5 out of 5 by from Excellent Experience with Specialist Keith He was extremely patient, and knowledgeable. I will only be using TurboTax to file my taxes. I used them the last three years, and I intend on continuing to do so! Thank you again, Keith. :-)
Date published: 2022-10-17
Rated 4 out of 5 by from I klike Turbotax I have used TurboTax for over 30 years. Very Good, easy to enter information. I wished it had separate pages for rentals.
Date published: 2022-10-17
Rated 3 out of 5 by from One box needed to be blank I was very unhappy that I had to file an extension because one box was supposed to have a nothing in it to accept it while I was instructed to put a zero in it. The next live representative helped fix this problem, but I had to file an extension because the first representative said I should just print it out and send it in.
Date published: 2022-10-17
Rated 2 out of 5 by from Not as good as it used to be Very hard to find your 1040 or other forms as you go along. Too many sales screens at end before you file.
Date published: 2022-10-17
Rated 5 out of 5 by from Outstanding thanks for making it easy Outstanding thanks for making it easy - i like the updates and the ability to stop and start when i have time to finish
Date published: 2022-10-17
All TurboTax® Offerings Reviews - Page 88