TURBOTAX CUSTOMER REVIEWS

TurboTax Self-Employed Reviews

Perfect for personal and small business income and expenses, TurboTax Self-Employed searches for industry-specific deductions and covers industries like rideshare, independent contractor, online sales, person or professional
services and more.

(4.6/5 | 18644 reviews)
Star ratings are from 2022
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Rated 5 out of 5 by from YES! TUBO TAX IS AWESOME!!! I HAD A GREAT EXPERIENCE WITH TURGO TAX., THANK YOU.
Date published: 2022-10-17
Rated 4 out of 5 by from Turbo man is awesome Easy yet expensive convenient yet expensive already saved passwords yet expensive
Date published: 2022-10-17
Rated 4 out of 5 by from Turbo Tax For The Win...With a Little "L" The Live Reps were clutch in the 4th inning. Please Keep Them & Pay them for their work! The software is good overall but there were 1-2 places where blanks and zeros did not compute as the same thing and the software would not allow me to move forward after several tries. Also syncing into Quickbooks wasn't as seamless as it could be and I stilled had to manually enter my expenses which wasn't too bad.... there was a rep that had 15 years maybe "Carmen", I can't remember, but she was good. Taxes Filed. Maybe I can breathe until the next post pandemic calamity strikes.... PS I also looked for a discount code for small businesses and I couldn't find anything. That would have been helpful in this recession, but I digress..... I owe so I probably will not see this refund, but it feels good to be done!
Date published: 2022-10-17
Rated 5 out of 5 by from Great tool & great customer service!!! I would like to commend Kay, the TurboTax Live Expert who helped me review and complete my 2021 Federal Tax Return, for her knowledge, thoroughness, patience, and friendliness. She made for a pleasant tax experience.The TurboTax tool was also excellent.
Date published: 2022-10-17
Rated 4 out of 5 by from usually smooth I use TurboTax every year so that I can avoid calculation errors and e-file. The ability to import a lot of information is key. I have to trust that it is putting all the imported information in the right place because it is hard to bridge between program behavior and IRS instructions if you have a desire to do that.
Date published: 2022-10-17
Rated 5 out of 5 by from Excellent I made an error on my tax form and Paul, the expert agent, walked me through the form. He was able to walk me back through each section until the error was found and corrected. He was very patient and kind. Thank you, Paul and TurboTax.
Date published: 2022-10-17
Rated 5 out of 5 by from Great program! I liked the support throughout the filing process, specially the encouraging " you are almost done" etc.
Date published: 2022-10-17
Rated 4 out of 5 by from OK Could have provided a few more details about where the error was
Date published: 2022-10-17
Rated 5 out of 5 by from Michael Spangler Excellent Product / Service. I highly recommend TurboTax.
Date published: 2022-10-17
Rated 5 out of 5 by from Awesome! This is the first time I am using Turbo Tax. It was easy and took reasonable time to fill in. All is Good. Thank you.
Date published: 2022-10-17
All TurboTax® Offerings Reviews - Page 84
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from YES! TUBO TAX IS AWESOME!!! I HAD A GREAT EXPERIENCE WITH TURGO TAX., THANK YOU.
Date published: 2022-10-17
Rated 4 out of 5 by from Turbo man is awesome Easy yet expensive convenient yet expensive already saved passwords yet expensive
Date published: 2022-10-17
Rated 4 out of 5 by from Turbo Tax For The Win...With a Little "L" The Live Reps were clutch in the 4th inning. Please Keep Them & Pay them for their work! The software is good overall but there were 1-2 places where blanks and zeros did not compute as the same thing and the software would not allow me to move forward after several tries. Also syncing into Quickbooks wasn't as seamless as it could be and I stilled had to manually enter my expenses which wasn't too bad.... there was a rep that had 15 years maybe "Carmen", I can't remember, but she was good. Taxes Filed. Maybe I can breathe until the next post pandemic calamity strikes.... PS I also looked for a discount code for small businesses and I couldn't find anything. That would have been helpful in this recession, but I digress..... I owe so I probably will not see this refund, but it feels good to be done!
Date published: 2022-10-17
Rated 5 out of 5 by from Great tool & great customer service!!! I would like to commend Kay, the TurboTax Live Expert who helped me review and complete my 2021 Federal Tax Return, for her knowledge, thoroughness, patience, and friendliness. She made for a pleasant tax experience.The TurboTax tool was also excellent.
Date published: 2022-10-17
Rated 4 out of 5 by from usually smooth I use TurboTax every year so that I can avoid calculation errors and e-file. The ability to import a lot of information is key. I have to trust that it is putting all the imported information in the right place because it is hard to bridge between program behavior and IRS instructions if you have a desire to do that.
Date published: 2022-10-17
Rated 5 out of 5 by from Excellent I made an error on my tax form and Paul, the expert agent, walked me through the form. He was able to walk me back through each section until the error was found and corrected. He was very patient and kind. Thank you, Paul and TurboTax.
Date published: 2022-10-17
Rated 5 out of 5 by from Great program! I liked the support throughout the filing process, specially the encouraging " you are almost done" etc.
Date published: 2022-10-17
Rated 4 out of 5 by from OK Could have provided a few more details about where the error was
Date published: 2022-10-17
Rated 5 out of 5 by from Michael Spangler Excellent Product / Service. I highly recommend TurboTax.
Date published: 2022-10-17
Rated 5 out of 5 by from Awesome! This is the first time I am using Turbo Tax. It was easy and took reasonable time to fill in. All is Good. Thank you.
Date published: 2022-10-17
All TurboTax® Offerings Reviews - Page 84