TURBOTAX CUSTOMER REVIEWS

TurboTax Self-Employed Reviews

Perfect for personal and small business income and expenses, TurboTax Self-Employed searches for industry-specific deductions and covers industries like rideshare, independent contractor, online sales, person or professional
services and more.

(4.5/5 | 11385 reviews)
Star ratings are from 2021
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Turned a Tax nightmare into a peaceful resolution I had hundreds of crypto currency and securities trades that made my taxes very stressful and difficult to understand. TurboTax was able to resolve our issues and get our taxes completed on time. Saved hundreds on what we usually pay our tax accountant annually.
Date published: 2021-10-19
Rated 5 out of 5 by from Turbo Tax saved me from Chaos and Confusion I'm a committed Turbo Tax user. I find the process streamlined and clear.
Date published: 2021-10-19
Rated 5 out of 5 by from Turbo tax is so con4 Its fast simpe and easy plus you are never left to figure your taxes out by yourself there is always help
Date published: 2021-10-19
Rated 5 out of 5 by from TurboTax is Awesome!! I received an out standing customer service experience.
Date published: 2021-10-19
Rated 5 out of 5 by from Anita @ TurboTax is the best! Anita was great, and helped me complete my taxes on time!!
Date published: 2021-10-19
Rated 5 out of 5 by from Great Experience I had one issue that i couldn't resolve. I did the live chat and it was amazing! I couldn't believe how well the screen share and the support worked. A+++++ expereience.
Date published: 2021-10-18
Rated 4 out of 5 by from USE A BIGGER FONT !!! Instructions were generally easy to understand - BUT THEY ARE WAY TOO TINY. I have excellent vision for close material ,but I found your font ridiculously small, and my MacBook Pro wouldn't enlarge it. Many pages were 75% blank, so there was plenty of room for a bigger font. Also when I clicked for help or more explanation, it was not always easy to get back to the place I was working on in the return.
Date published: 2021-10-18
Rated 5 out of 5 by from Good She's very nice and she called me back and she answered all my questions very nicely lady
Date published: 2021-10-18
Rated 2 out of 5 by from TurboTax Hard to Use for 2020 Tax An example of my disgust with TurboTax 2020 is that when I tried to use e-file for federal and state filing (following the directions, of course), both returns were rejected. The rejection notification from Turbo Tax gave instructions of how to find out the problem(s) by saying to sign into T-Tax again and an explaation of the problems would be the first thing that came up on-screen. That screen never appeared and no matter what I could not find any explanation of the returns' problems. Finally just filed by snail mail. I'm sure I'll here from the IRS now. Thanks a lot.
Date published: 2021-10-18
Rated 5 out of 5 by from Turbo Tax is great It was great that it imported a number of documents
Date published: 2021-10-18
All TurboTax® Offerings Reviews - Page 765
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Turned a Tax nightmare into a peaceful resolution I had hundreds of crypto currency and securities trades that made my taxes very stressful and difficult to understand. TurboTax was able to resolve our issues and get our taxes completed on time. Saved hundreds on what we usually pay our tax accountant annually.
Date published: 2021-10-19
Rated 5 out of 5 by from Turbo Tax saved me from Chaos and Confusion I'm a committed Turbo Tax user. I find the process streamlined and clear.
Date published: 2021-10-19
Rated 5 out of 5 by from Turbo tax is so con4 Its fast simpe and easy plus you are never left to figure your taxes out by yourself there is always help
Date published: 2021-10-19
Rated 5 out of 5 by from TurboTax is Awesome!! I received an out standing customer service experience.
Date published: 2021-10-19
Rated 5 out of 5 by from Anita @ TurboTax is the best! Anita was great, and helped me complete my taxes on time!!
Date published: 2021-10-19
Rated 5 out of 5 by from Great Experience I had one issue that i couldn't resolve. I did the live chat and it was amazing! I couldn't believe how well the screen share and the support worked. A+++++ expereience.
Date published: 2021-10-18
Rated 4 out of 5 by from USE A BIGGER FONT !!! Instructions were generally easy to understand - BUT THEY ARE WAY TOO TINY. I have excellent vision for close material ,but I found your font ridiculously small, and my MacBook Pro wouldn't enlarge it. Many pages were 75% blank, so there was plenty of room for a bigger font. Also when I clicked for help or more explanation, it was not always easy to get back to the place I was working on in the return.
Date published: 2021-10-18
Rated 5 out of 5 by from Good She's very nice and she called me back and she answered all my questions very nicely lady
Date published: 2021-10-18
Rated 2 out of 5 by from TurboTax Hard to Use for 2020 Tax An example of my disgust with TurboTax 2020 is that when I tried to use e-file for federal and state filing (following the directions, of course), both returns were rejected. The rejection notification from Turbo Tax gave instructions of how to find out the problem(s) by saying to sign into T-Tax again and an explaation of the problems would be the first thing that came up on-screen. That screen never appeared and no matter what I could not find any explanation of the returns' problems. Finally just filed by snail mail. I'm sure I'll here from the IRS now. Thanks a lot.
Date published: 2021-10-18
Rated 5 out of 5 by from Turbo Tax is great It was great that it imported a number of documents
Date published: 2021-10-18
All TurboTax® Offerings Reviews - Page 765