TURBOTAX CUSTOMER REVIEWS

TurboTax Self-Employed Reviews

Perfect for personal and small business income and expenses, TurboTax Self-Employed searches for industry-specific deductions and covers industries like rideshare, independent contractor, online sales, person or professional
services and more.

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Own a business
Student
Rated 4 out of 5 by from Mostly Good Stepping through the steps was great, as usual. Like other users, when prompted to enter the purchase confirmation code, I also encountered issues with the display scale and resolution. The workaround was good, but during the State E-File, I encountered it again. I was unable to enter the code to allow the E-File charge to be billed to my credit card. Received help from Jackie (she was super!) though she eventually enlisted help from another tech/agent. In the end, we were unsuccessful. (This was a retail store purchase of TT Deluxe Fed + State; running Windows 10.) I still like Turbo Tax, and hope this is resolved for 2021.
Date published: 2021-05-17
Rated 5 out of 5 by from Convenient and the team is helpful This was convenient and helpful. The modules were easy to use.
Date published: 2021-05-17
Rated 4 out of 5 by from I like Turbo Tax It does the job. Get rid of the auto save feature!!!!!!! I want to be in control of what gets saved and when.
Date published: 2021-05-17
Rated 5 out of 5 by from Loved Turbo tax First time doing my own taxes, such an easy not stressful process!! I don't think I will ever go back to any other service!
Date published: 2021-05-17
Rated 5 out of 5 by from OLS out, TURBO TAX in!!! This option was so easy. And, since we bought the software, it allowed us to do other family members in home. We tried OLS and it had too many glitches that kept freezing the program. This one went fast, smooth, and easy. AND, the best part was that it saw more money than we knew about for the return which was super helpful.
Date published: 2021-05-17
Rated 4 out of 5 by from Pretty good - Can see print in windows I've used this software for a very long time and so far it works perfectly. I gave it four stars because the print in the windows is too small. I tried a number of ways to make it bigger. I have eyes that struggle to see it. I do know how to make text bigger on my computer but can't do it on Turbo Tax. You need to fix this problem or next year I will do something else.
Date published: 2021-05-17
Rated 5 out of 5 by from Very easy to use It was very easy to use. I appreciated the ease. Thank you.
Date published: 2021-05-17
Rated 4 out of 5 by from Turbo Tax was harder to navigate than Tax Act I found Turbo Tax harder to navigate than Tax Act. But it got the job done.
Date published: 2021-05-17
Rated 5 out of 5 by from TurboTax never lets me down TurboTax is concise, very user-friendly and thorough. I've used it for 7 years & will continue to use it to save myself money & get the best return I can.
Date published: 2021-05-17
Rated 1 out of 5 by from Double taxation I had to file 2 states this year and they charged me an extra $45 to download the second state and then another $25 to file it. That's not right!!
Date published: 2021-05-17
All TurboTax® Offerings Reviews - Page 702
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 4 out of 5 by from Mostly Good Stepping through the steps was great, as usual. Like other users, when prompted to enter the purchase confirmation code, I also encountered issues with the display scale and resolution. The workaround was good, but during the State E-File, I encountered it again. I was unable to enter the code to allow the E-File charge to be billed to my credit card. Received help from Jackie (she was super!) though she eventually enlisted help from another tech/agent. In the end, we were unsuccessful. (This was a retail store purchase of TT Deluxe Fed + State; running Windows 10.) I still like Turbo Tax, and hope this is resolved for 2021.
Date published: 2021-05-17
Rated 5 out of 5 by from Convenient and the team is helpful This was convenient and helpful. The modules were easy to use.
Date published: 2021-05-17
Rated 4 out of 5 by from I like Turbo Tax It does the job. Get rid of the auto save feature!!!!!!! I want to be in control of what gets saved and when.
Date published: 2021-05-17
Rated 5 out of 5 by from Loved Turbo tax First time doing my own taxes, such an easy not stressful process!! I don't think I will ever go back to any other service!
Date published: 2021-05-17
Rated 5 out of 5 by from OLS out, TURBO TAX in!!! This option was so easy. And, since we bought the software, it allowed us to do other family members in home. We tried OLS and it had too many glitches that kept freezing the program. This one went fast, smooth, and easy. AND, the best part was that it saw more money than we knew about for the return which was super helpful.
Date published: 2021-05-17
Rated 4 out of 5 by from Pretty good - Can see print in windows I've used this software for a very long time and so far it works perfectly. I gave it four stars because the print in the windows is too small. I tried a number of ways to make it bigger. I have eyes that struggle to see it. I do know how to make text bigger on my computer but can't do it on Turbo Tax. You need to fix this problem or next year I will do something else.
Date published: 2021-05-17
Rated 5 out of 5 by from Very easy to use It was very easy to use. I appreciated the ease. Thank you.
Date published: 2021-05-17
Rated 4 out of 5 by from Turbo Tax was harder to navigate than Tax Act I found Turbo Tax harder to navigate than Tax Act. But it got the job done.
Date published: 2021-05-17
Rated 5 out of 5 by from TurboTax never lets me down TurboTax is concise, very user-friendly and thorough. I've used it for 7 years & will continue to use it to save myself money & get the best return I can.
Date published: 2021-05-17
Rated 1 out of 5 by from Double taxation I had to file 2 states this year and they charged me an extra $45 to download the second state and then another $25 to file it. That's not right!!
Date published: 2021-05-17
All TurboTax® Offerings Reviews - Page 702