TURBOTAX CUSTOMER REVIEWS
TurboTax Self-Employed Reviews
Perfect for personal and small business income and expenses, TurboTax Self-Employed searches for industry-specific deductions and covers industries like rideshare, independent contractor, online sales, person or professional
services and more.
TurboTaxTurboTax Customer Ratings & Reviews
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TurboTax Online
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Rated 4 out of 5 by
CLOG 15 from
USE TT FOR ALL TAX FILING
I use TT for business, personal and my family's filings and have for over 20 years.
Date published: 2022-06-06
Rated 5 out of 5 by
nolank111 from
Great!
Great experience. 10/10 recommend to anyone who feels overwhelmed doing taxes
Date published: 2022-06-06
Rated 5 out of 5 by
Allenmust from
TurboTax is the best thing ever
It was simple and trusted. I would always use this for my self and I’m going to start advising people to use it.
Date published: 2022-06-06
Rated 5 out of 5 by
Awesome 129129 from
Highly recommend!!
Very knowledgeable, very helpful will all my questions.
Date published: 2022-06-06
Rated 5 out of 5 by
Nick jd from
This was easy
Max was awesome to talk to and made the process easy for me to understand plus I could Always ask questions through the process 10/10
Date published: 2022-06-06
Rated 2 out of 5 by
pkaw from
TURBO TAX TOOK A LOT OF TIME AND LESS COORDINATION
it took a lot of time for turbo tax agents to file my taxes , in terms of availability and finishing of the return , i myself was able to finish my return in 1-2 days but turbo tax full service agents took more than 40-50 days to finish as they were either busy or not available , agents are good and talented but their availability is a big challenge
Date published: 2022-06-06
Rated 5 out of 5 by
tutigreeneyes from
turbo tax is awsome
the application was very easy, and I loved it. finally an application that is very understandable.
Date published: 2022-06-06
Rated 4 out of 5 by
OMobile16 from
Turbo tax simple
Smooth and effortless and will use again. Can refer to anyone.
Date published: 2022-06-06
Rated 3 out of 5 by
Allen2021 from
Turbo Tax Review
We always like to use Turbo tax for our simply returns because it is free.This time it was confusing because we were trying to process 2020 return and turbo tax was adding 2021 to the same return and you could not see which return was which. They also show it was only $79 but when you processed it they charged $118 which we didnt apprciate
Date published: 2022-06-06
Rated 3 out of 5 by
Razzle Dazzle 1682 from
Product Experience
Good service from Petra. Product was pretty clean but again there wasn't much in terms of being able to go back to see what I entered in the questionaire. The onboarding person who was not the CPA asked me questions which sounded like a checklist. That was way too long. I would prefer to answer those questions without having to be on the call. But again if those questions are time consuming with too many screens then I would be frustrated. So, you have to find the happy medium. Anyway, also the mesaging portal didn't have the ability to edit or post screen shots. It sucked. It did the job and did it quite well that I didn't have to jump on a call for every little thing. Would like for your experts to offer calling back when the customer is confused about something,
All TurboTax® Offerings Reviews - Page 65
Date published: 2022-06-06
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live
TurboTax CD/Download
TurboTax Full Service
Rated 4 out of 5 by
CLOG 15 from
USE TT FOR ALL TAX FILING
I use TT for business, personal and my family's filings and have for over 20 years.
Date published: 2022-06-06
Rated 5 out of 5 by
nolank111 from
Great!
Great experience. 10/10 recommend to anyone who feels overwhelmed doing taxes
Date published: 2022-06-06
Rated 5 out of 5 by
Allenmust from
TurboTax is the best thing ever
It was simple and trusted. I would always use this for my self and I’m going to start advising people to use it.
Date published: 2022-06-06
Rated 5 out of 5 by
Awesome 129129 from
Highly recommend!!
Very knowledgeable, very helpful will all my questions.
Date published: 2022-06-06
Rated 5 out of 5 by
Nick jd from
This was easy
Max was awesome to talk to and made the process easy for me to understand plus I could Always ask questions through the process 10/10
Date published: 2022-06-06
Rated 2 out of 5 by
pkaw from
TURBO TAX TOOK A LOT OF TIME AND LESS COORDINATION
it took a lot of time for turbo tax agents to file my taxes , in terms of availability and finishing of the return , i myself was able to finish my return in 1-2 days but turbo tax full service agents took more than 40-50 days to finish as they were either busy or not available , agents are good and talented but their availability is a big challenge
Date published: 2022-06-06
Rated 5 out of 5 by
tutigreeneyes from
turbo tax is awsome
the application was very easy, and I loved it. finally an application that is very understandable.
Date published: 2022-06-06
Rated 4 out of 5 by
OMobile16 from
Turbo tax simple
Smooth and effortless and will use again. Can refer to anyone.
Date published: 2022-06-06
Rated 3 out of 5 by
Allen2021 from
Turbo Tax Review
We always like to use Turbo tax for our simply returns because it is free.This time it was confusing because we were trying to process 2020 return and turbo tax was adding 2021 to the same return and you could not see which return was which. They also show it was only $79 but when you processed it they charged $118 which we didnt apprciate
Date published: 2022-06-06
Rated 3 out of 5 by
Razzle Dazzle 1682 from
Product Experience
Good service from Petra. Product was pretty clean but again there wasn't much in terms of being able to go back to see what I entered in the questionaire. The onboarding person who was not the CPA asked me questions which sounded like a checklist. That was way too long. I would prefer to answer those questions without having to be on the call. But again if those questions are time consuming with too many screens then I would be frustrated. So, you have to find the happy medium. Anyway, also the mesaging portal didn't have the ability to edit or post screen shots. It sucked. It did the job and did it quite well that I didn't have to jump on a call for every little thing. Would like for your experts to offer calling back when the customer is confused about something,
All TurboTax® Offerings Reviews - Page 65
Date published: 2022-06-06