TURBOTAX CUSTOMER REVIEWS

TurboTax Self-Employed Reviews

Perfect for personal and small business income and expenses, TurboTax Self-Employed searches for industry-specific deductions and covers industries like rideshare, independent contractor, online sales, person or professional
services and more.

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Rated 2 out of 5 by from TurboTax got caught in own error Tax data, returns done. Then reviewing time, the software got caught in internal error of 0.000006% difference in the way home office deductions get calculated. But once standard deduction is chosen (none of the itemized deductions should matter), but program got caught in that error and wouldn't let me file online. False claim of free filing.
Date published: 2021-10-16
Rated 5 out of 5 by from Full Service After months of terrible service and mistake after mistake with turbo tax representatives, I will say in the end I worked with Frederick (who had nothing to do with the issues before) and he worked very hard to get my return done and completed by the 15th. I found that process to give me relief and it was pretty painless. I do appreciate Frederick and is hard work and I will do full service again next year, as the choice to just get help with my return and not do full service to start just brought more problems as the representatives had no idea what they were doing. A big thank you to Frederick for saving the day! I can sleep well tonight!
Date published: 2021-10-16
Rated 5 out of 5 by from Direct Sales - Turbo Tax makes taxes simple This makes self-employed tax returns much simpler. I don't know why I always file extensions when TT makes it so painless. Now you just need to come up with a great inventory management program that links to quickbooks for direct sales!
Date published: 2021-10-16
Rated 3 out of 5 by from still missing some basic forms Question during setup: "Is attaching Form 8996 to certify as a Qualified Opportunity Fund?"... then no reference to this during step-by-step, or help, or online, and help for this question is ... not helpful.
Date published: 2021-10-16
Rated 5 out of 5 by from Super Great Using Turbo Tax is easy and i got to thank a lady that worked at Turbo tax online that helped me through some of the hardest parts Thanks Turbo
Date published: 2021-10-16
Rated 4 out of 5 by from Use of 2020 TurboTax Have used TurboTax for several years and it's a solid way for people like me who like to do their taxes themselves to accomplish this. Oner the years the glitches have been worked out and I'm very comfortable with the process that the software takes me through. It most importantly allows me to pick and choose how I complete the return and focus my effort.
Date published: 2021-10-16
Rated 5 out of 5 by from Reliable Product I'm filing as a sole proprietor, and I'm not very informed about tax law, but I do trust TurboTax to cover all the bases. I also always purchase audit defense, just in case.
Date published: 2021-10-16
Rated 5 out of 5 by from Amazing! I would have cried a lot without TurboTax So easy to use and so much helpful information. Really, made doing my taxes almost painless!
Date published: 2021-10-16
Rated 2 out of 5 by from I got tricked into paying Only wanted the free service and when I got to the end I was charged $60. They asked many times if I wanted to upgrade and I always picked no. They slipped it in somehow. Disappointing as I have been using TurboTax for years and many years have upgraded when I needed to. This year I did not. Very Disappointing from a company I always used to recommend.
Date published: 2021-10-16
Rated 5 out of 5 by from TurboTax was awesome It was easy. Well put together. I had no problem. Going through the questions was simple.
Date published: 2021-10-16
All TurboTax® Offerings Reviews - Page 592
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 2 out of 5 by from TurboTax got caught in own error Tax data, returns done. Then reviewing time, the software got caught in internal error of 0.000006% difference in the way home office deductions get calculated. But once standard deduction is chosen (none of the itemized deductions should matter), but program got caught in that error and wouldn't let me file online. False claim of free filing.
Date published: 2021-10-16
Rated 5 out of 5 by from Full Service After months of terrible service and mistake after mistake with turbo tax representatives, I will say in the end I worked with Frederick (who had nothing to do with the issues before) and he worked very hard to get my return done and completed by the 15th. I found that process to give me relief and it was pretty painless. I do appreciate Frederick and is hard work and I will do full service again next year, as the choice to just get help with my return and not do full service to start just brought more problems as the representatives had no idea what they were doing. A big thank you to Frederick for saving the day! I can sleep well tonight!
Date published: 2021-10-16
Rated 5 out of 5 by from Direct Sales - Turbo Tax makes taxes simple This makes self-employed tax returns much simpler. I don't know why I always file extensions when TT makes it so painless. Now you just need to come up with a great inventory management program that links to quickbooks for direct sales!
Date published: 2021-10-16
Rated 3 out of 5 by from still missing some basic forms Question during setup: "Is attaching Form 8996 to certify as a Qualified Opportunity Fund?"... then no reference to this during step-by-step, or help, or online, and help for this question is ... not helpful.
Date published: 2021-10-16
Rated 5 out of 5 by from Super Great Using Turbo Tax is easy and i got to thank a lady that worked at Turbo tax online that helped me through some of the hardest parts Thanks Turbo
Date published: 2021-10-16
Rated 4 out of 5 by from Use of 2020 TurboTax Have used TurboTax for several years and it's a solid way for people like me who like to do their taxes themselves to accomplish this. Oner the years the glitches have been worked out and I'm very comfortable with the process that the software takes me through. It most importantly allows me to pick and choose how I complete the return and focus my effort.
Date published: 2021-10-16
Rated 5 out of 5 by from Reliable Product I'm filing as a sole proprietor, and I'm not very informed about tax law, but I do trust TurboTax to cover all the bases. I also always purchase audit defense, just in case.
Date published: 2021-10-16
Rated 5 out of 5 by from Amazing! I would have cried a lot without TurboTax So easy to use and so much helpful information. Really, made doing my taxes almost painless!
Date published: 2021-10-16
Rated 2 out of 5 by from I got tricked into paying Only wanted the free service and when I got to the end I was charged $60. They asked many times if I wanted to upgrade and I always picked no. They slipped it in somehow. Disappointing as I have been using TurboTax for years and many years have upgraded when I needed to. This year I did not. Very Disappointing from a company I always used to recommend.
Date published: 2021-10-16
Rated 5 out of 5 by from TurboTax was awesome It was easy. Well put together. I had no problem. Going through the questions was simple.
Date published: 2021-10-16
All TurboTax® Offerings Reviews - Page 592