TURBOTAX CUSTOMER REVIEWS

TurboTax Self-Employed Reviews

Perfect for personal and small business income and expenses, TurboTax Self-Employed searches for industry-specific deductions and covers industries like rideshare, independent contractor, online sales, person or professional
services and more.

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Rated 3 out of 5 by from Jumping Through Hoops to Get What I Deserve TurboTax experts are courteous and easy to work with. I had to fight to get an economic impact payment I was owed, however. I also would not have received any refund at all were it not for the EIP, which is bizarre because I got a refund last year and my tax profile hasn't changed much. I expected more especially paying extra for TurboTax Live. Probably going to find my own accountant next year.
Date published: 2022-07-29
Rated 5 out of 5 by from Very easy to use! Easy from the get go and very forgiving. Will recommend to all
Date published: 2022-07-29
Rated 5 out of 5 by from Very User Friendly Step by step instructions made completing my tax return very easy. On the one area where I had a question, I was able to chat with someone who answered my question immediately. I am very confident in the accuracy of my tax return and save a lot on preparer fees by doing it myself!
Date published: 2022-07-29
Rated 5 out of 5 by from TurboTax I had a great experience with TurboTax And it was very helpful
Date published: 2022-07-29
Rated 1 out of 5 by from Over Priced - Under Performed Too many fields refer the user to the code and provide no explanation in the program. Once the return was completed, error check found no errors. But when I went to Efile, it found errors that need to be fixed before it would Efile. I made the required changes, then it would not efile saying the changes which I was told to make were incorrect. Went through this at least 12 time. Spent more than two hours on the phone with Intuit Rep. We repeated the same process at least 6 times. Still would not Efile. The Rep's solution was print 90+ pages and mail it!
Date published: 2022-07-29
Rated 5 out of 5 by from Great Service! Kimberly was Great! She really knew what help I needed.
Date published: 2022-07-29
Rated 5 out of 5 by from Danielle was very patient with mer ive had a very busy month and kept putting off my taxes but Danielle was always very patient and helpful
Date published: 2022-07-29
Rated 5 out of 5 by from Turbo Tax is OK Great service and prompt response always available
Date published: 2022-07-29
Rated 5 out of 5 by from you guys are amazing we being using Turbo tax for so many years , they are very reliable, easy to use and we will continue to use them in future years.
Date published: 2022-07-29
Rated 5 out of 5 by from Turbo tax is awesome Easy and helpful made the whole process loads easier than imagined
Date published: 2022-07-29
All TurboTax® Offerings Reviews - Page 404
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 3 out of 5 by from Jumping Through Hoops to Get What I Deserve TurboTax experts are courteous and easy to work with. I had to fight to get an economic impact payment I was owed, however. I also would not have received any refund at all were it not for the EIP, which is bizarre because I got a refund last year and my tax profile hasn't changed much. I expected more especially paying extra for TurboTax Live. Probably going to find my own accountant next year.
Date published: 2022-07-29
Rated 5 out of 5 by from Very easy to use! Easy from the get go and very forgiving. Will recommend to all
Date published: 2022-07-29
Rated 5 out of 5 by from Very User Friendly Step by step instructions made completing my tax return very easy. On the one area where I had a question, I was able to chat with someone who answered my question immediately. I am very confident in the accuracy of my tax return and save a lot on preparer fees by doing it myself!
Date published: 2022-07-29
Rated 5 out of 5 by from TurboTax I had a great experience with TurboTax And it was very helpful
Date published: 2022-07-29
Rated 1 out of 5 by from Over Priced - Under Performed Too many fields refer the user to the code and provide no explanation in the program. Once the return was completed, error check found no errors. But when I went to Efile, it found errors that need to be fixed before it would Efile. I made the required changes, then it would not efile saying the changes which I was told to make were incorrect. Went through this at least 12 time. Spent more than two hours on the phone with Intuit Rep. We repeated the same process at least 6 times. Still would not Efile. The Rep's solution was print 90+ pages and mail it!
Date published: 2022-07-29
Rated 5 out of 5 by from Great Service! Kimberly was Great! She really knew what help I needed.
Date published: 2022-07-29
Rated 5 out of 5 by from Danielle was very patient with mer ive had a very busy month and kept putting off my taxes but Danielle was always very patient and helpful
Date published: 2022-07-29
Rated 5 out of 5 by from Turbo Tax is OK Great service and prompt response always available
Date published: 2022-07-29
Rated 5 out of 5 by from you guys are amazing we being using Turbo tax for so many years , they are very reliable, easy to use and we will continue to use them in future years.
Date published: 2022-07-29
Rated 5 out of 5 by from Turbo tax is awesome Easy and helpful made the whole process loads easier than imagined
Date published: 2022-07-29
All TurboTax® Offerings Reviews - Page 404