TURBOTAX CUSTOMER REVIEWS

TurboTax Self-Employed Reviews

Perfect for personal and small business income and expenses, TurboTax Self-Employed searches for industry-specific deductions and covers industries like rideshare, independent contractor, online sales, person or professional
services and more.

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Rated 5 out of 5 by from Turbo Tax was awesome to work with It was a great first time experience to file with Turbo Tax. Was easy to follow the steps in requirements that is asked to do. I found it easy to file. I did speak to a live agent on 4/20/2022 who was very pleasant to speak to. She answered all my questions and she shared information that was helpful!
Date published: 2022-04-22
Rated 5 out of 5 by from You have great customer service reps I was having trouble with email, getting a code to my phone, and filing. I have no idea how to work this stuff I'm old haha, I'm doing this on my phone I don't have a computer and Lauren helped me through all the TurboTax account recovery and made sure I updated my email. Man she was a Godsend I was crying and she still made sure to call me back and get me squared away. The amount of patience she has to have been with me since Monday trying to help me. She needs a raise, I've never had help like her before an amazing young lady.
Date published: 2022-04-22
Rated 5 out of 5 by from SOOOOO EASY!!! Super user-friendly! You get the most $$$ back! I feel confident with my filing :)
Date published: 2022-04-22
Rated 5 out of 5 by from Great Love it always give me the best refund and their fair with your deductible
Date published: 2022-04-22
Rated 4 out of 5 by from Why charge for filing an extension electronically? When I tried to submit a Fed extension of time to file, Intuit wanted me to pay a fee when I had already paid for the Premier version and filing is free. I decided to file directly online with the IRS. Plus you always charge to file for the state when most states have a way to file electronically without paying $25. I have used TurboTax for many years but these types of action make me consider changing to a different software.
Date published: 2022-04-22
Rated 5 out of 5 by from Amazing experience Always easy, quick, and i use the free verison which is still super helpful and makes it very easy. Its also easy to correct mistakes if your e-file gets rejected, they walk you through the whole process (even on th free version)
Date published: 2022-04-22
Rated 5 out of 5 by from Very easy to use i feel very confident about my return with the e ease of use of your program
Date published: 2022-04-22
Rated 5 out of 5 by from Used it for a decade at least! I have used Turbo Tax for at least ten years. It's always been really simple to use, even when I have a more complicated financial year. Answers are easy to find and the process is super easy and thorough. Thanks Turbo Tax!
Date published: 2022-04-22
Rated 4 out of 5 by from So far so good It was easy amd pretty much self explained. This is my 3rd year using turbo tax and no complaints so far.
Date published: 2022-04-22
Rated 4 out of 5 by from Turbo tax was awesome The live TurboTax expert was very helpful, even though we were disconnected and I had to finish on my own.
Date published: 2022-04-21
All TurboTax® Offerings Reviews - Page 344
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Turbo Tax was awesome to work with It was a great first time experience to file with Turbo Tax. Was easy to follow the steps in requirements that is asked to do. I found it easy to file. I did speak to a live agent on 4/20/2022 who was very pleasant to speak to. She answered all my questions and she shared information that was helpful!
Date published: 2022-04-22
Rated 5 out of 5 by from You have great customer service reps I was having trouble with email, getting a code to my phone, and filing. I have no idea how to work this stuff I'm old haha, I'm doing this on my phone I don't have a computer and Lauren helped me through all the TurboTax account recovery and made sure I updated my email. Man she was a Godsend I was crying and she still made sure to call me back and get me squared away. The amount of patience she has to have been with me since Monday trying to help me. She needs a raise, I've never had help like her before an amazing young lady.
Date published: 2022-04-22
Rated 5 out of 5 by from SOOOOO EASY!!! Super user-friendly! You get the most $$$ back! I feel confident with my filing :)
Date published: 2022-04-22
Rated 5 out of 5 by from Great Love it always give me the best refund and their fair with your deductible
Date published: 2022-04-22
Rated 4 out of 5 by from Why charge for filing an extension electronically? When I tried to submit a Fed extension of time to file, Intuit wanted me to pay a fee when I had already paid for the Premier version and filing is free. I decided to file directly online with the IRS. Plus you always charge to file for the state when most states have a way to file electronically without paying $25. I have used TurboTax for many years but these types of action make me consider changing to a different software.
Date published: 2022-04-22
Rated 5 out of 5 by from Amazing experience Always easy, quick, and i use the free verison which is still super helpful and makes it very easy. Its also easy to correct mistakes if your e-file gets rejected, they walk you through the whole process (even on th free version)
Date published: 2022-04-22
Rated 5 out of 5 by from Very easy to use i feel very confident about my return with the e ease of use of your program
Date published: 2022-04-22
Rated 5 out of 5 by from Used it for a decade at least! I have used Turbo Tax for at least ten years. It's always been really simple to use, even when I have a more complicated financial year. Answers are easy to find and the process is super easy and thorough. Thanks Turbo Tax!
Date published: 2022-04-22
Rated 4 out of 5 by from So far so good It was easy amd pretty much self explained. This is my 3rd year using turbo tax and no complaints so far.
Date published: 2022-04-22
Rated 4 out of 5 by from Turbo tax was awesome The live TurboTax expert was very helpful, even though we were disconnected and I had to finish on my own.
Date published: 2022-04-21
All TurboTax® Offerings Reviews - Page 344