TURBOTAX CUSTOMER REVIEWS

TurboTax Self-Employed Reviews

Perfect for personal and small business income and expenses, TurboTax Self-Employed searches for industry-specific deductions and covers industries like rideshare, independent contractor, online sales, person or professional
services and more.

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Rated 1 out of 5 by from Form 1041 mis-handles PPP loan forgiveness Longtime user. 2021 version when filing 1041 for a trust does not correctly handle pass-through PPP loan forgiveness. For incoming K-1, you have to omit the PPP code/amount and manually override tax-exempt income on 1041 page 3 line 1 to meet IRS requirement. There is no place to attached the required statement nor does the program output the pass-through PPP proceeds or its statement on the outgoing K-1 to beneficiary. TTax fixed this for 1065 and 1120-S (part of same TTax for Business software), but refused to do so for 1041. Very poor support, spent a lot of hours with them in circles.
Date published: 2022-09-21
Rated 5 out of 5 by from Good Gooddddddddddddddddddddddddddddddddddddddddddddddd
Date published: 2022-09-21
Rated 5 out of 5 by from Awesome Support During Difficult Time Karissa was especially helpful to me during Carol's stroke, her cancer diagnosis, her chemotherapy, and eventually her passing. Nice to have such a support team when things get tough.
Date published: 2022-09-21
Rated 2 out of 5 by from Not very helpful Filed extensions and made estimated tax payments from TurboTax...When I went to pay State tax, it didn't remember or ask if I made the estimated tax payment and would have double paid the entire amount. Also, K1 help is terrible.
Date published: 2022-09-21
Rated 5 out of 5 by from Life Saver Easy to use, Full of tips saved my life with the double check features
Date published: 2022-09-21
Rated 4 out of 5 by from Turbotax let me down Last year I paid for protection and Turbotax didn't fulfil the promise of protection that I paid for. I had to resolve the issue with the IRS on my own. Next time I will not allow Turbotax to neglect their obligation to me.
Date published: 2022-09-21
Rated 5 out of 5 by from Turbo Tax is so easy to use I have been using Turbo Tax for 25 years. I will not use any other Tax service
Date published: 2022-09-21
Rated 5 out of 5 by from Turbo tax is Awsome My Live Expert was great and she was very helpful.
Date published: 2022-09-20
Rated 5 out of 5 by from Peace of mind and Professional tax Very good software and Tax Professionals who take care of everything for you. Economical and budget friendly
Date published: 2022-09-20
Rated 4 out of 5 by from Turbo Tax does Taxes better than I could ever do Turbo Tax took care of what I think of as complicated Taxes and since the early 90's Turbo Tax has been doing my Taxes with out to much fuss even as my Taxes became more and more complicated..
Date published: 2022-09-20
All TurboTax® Offerings Reviews - Page 34
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 1 out of 5 by from Form 1041 mis-handles PPP loan forgiveness Longtime user. 2021 version when filing 1041 for a trust does not correctly handle pass-through PPP loan forgiveness. For incoming K-1, you have to omit the PPP code/amount and manually override tax-exempt income on 1041 page 3 line 1 to meet IRS requirement. There is no place to attached the required statement nor does the program output the pass-through PPP proceeds or its statement on the outgoing K-1 to beneficiary. TTax fixed this for 1065 and 1120-S (part of same TTax for Business software), but refused to do so for 1041. Very poor support, spent a lot of hours with them in circles.
Date published: 2022-09-21
Rated 5 out of 5 by from Good Gooddddddddddddddddddddddddddddddddddddddddddddddd
Date published: 2022-09-21
Rated 5 out of 5 by from Awesome Support During Difficult Time Karissa was especially helpful to me during Carol's stroke, her cancer diagnosis, her chemotherapy, and eventually her passing. Nice to have such a support team when things get tough.
Date published: 2022-09-21
Rated 2 out of 5 by from Not very helpful Filed extensions and made estimated tax payments from TurboTax...When I went to pay State tax, it didn't remember or ask if I made the estimated tax payment and would have double paid the entire amount. Also, K1 help is terrible.
Date published: 2022-09-21
Rated 5 out of 5 by from Life Saver Easy to use, Full of tips saved my life with the double check features
Date published: 2022-09-21
Rated 4 out of 5 by from Turbotax let me down Last year I paid for protection and Turbotax didn't fulfil the promise of protection that I paid for. I had to resolve the issue with the IRS on my own. Next time I will not allow Turbotax to neglect their obligation to me.
Date published: 2022-09-21
Rated 5 out of 5 by from Turbo Tax is so easy to use I have been using Turbo Tax for 25 years. I will not use any other Tax service
Date published: 2022-09-21
Rated 5 out of 5 by from Turbo tax is Awsome My Live Expert was great and she was very helpful.
Date published: 2022-09-20
Rated 5 out of 5 by from Peace of mind and Professional tax Very good software and Tax Professionals who take care of everything for you. Economical and budget friendly
Date published: 2022-09-20
Rated 4 out of 5 by from Turbo Tax does Taxes better than I could ever do Turbo Tax took care of what I think of as complicated Taxes and since the early 90's Turbo Tax has been doing my Taxes with out to much fuss even as my Taxes became more and more complicated..
Date published: 2022-09-20
All TurboTax® Offerings Reviews - Page 34