TURBOTAX CUSTOMER REVIEWS

TurboTax Self-Employed Reviews

Perfect for personal and small business income and expenses, TurboTax Self-Employed searches for industry-specific deductions and covers industries like rideshare, independent contractor, online sales, person or professional
services and more.

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Rated 4 out of 5 by from Turbo tax is good some times it skips important questions not very intuitive
Date published: 2022-10-06
Rated 3 out of 5 by from Helpful but somewhat expensive. They helped me file my return but charged more fees after the fact. I am glad to get it done though and getting the return within 28 days is nice.
Date published: 2022-10-06
Rated 5 out of 5 by from Turbo tax is so easy to use Turbo Tax is so easy to use. I've been using it for many years.
Date published: 2022-10-05
Rated 1 out of 5 by from Endless Loop Refused to e-file my NJ state tax return, after I paid $25 to do so, because the software would not accept that a cayman island partnership does NOT have a zip code.
Date published: 2022-10-05
Rated 1 out of 5 by from I'm Looking for New Software Next Year I'm irate. There is TurboTax commuted field on form 1116 I think is wrong and I spent hours trying to figure out the computation. TT resources, e.g., data source, about and help didn't help. So, I called TT tech support. I talked to a very nice guy; he spent well over an hour with me. He couldn't figure out how the number was calculated. He said the only thing he could do was request, from his supervisor, that I be transferred to a tax specialist. The supervisor said only if I upgraded my purchase for $100 fee. The analyst and his supervisor both understood my question was software related and not tax oriented. Given Intuit's 100% accuracy calculation guarantee, I filed my return with the presumed error. I am also looking for new tax software with technical support.
Date published: 2022-10-05
Rated 5 out of 5 by from Couldn't do it without Turbo Tax I would never be able to file without Turbo Tax. You ask all the questions and i answer. so easy. i have total confidence in the product
Date published: 2022-10-05
Rated 5 out of 5 by from TurboTax is a great company Great experience and I would like to continue using the platform because of the quality personnel
Date published: 2022-10-05
Rated 4 out of 5 by from Good but has some short comings for complex taxes Could be that I am crazy to do my own taxes. For most of my taxes Turbotax is great but I have some complex situations. In two situations turbotax asks for inputs without sufficient explanation of what they want, I would need to hire an accountant for me to be confident that I understood what Turbotax was asking for and if I had an accountant I wouldn't need turbotax. These situations are rental real estate held with other partners and investments reported on K-1's that have a small amount of foreign income.
Date published: 2022-10-05
Rated 5 out of 5 by from very easy to use and very helpful quick and easy and very helpful and no stress involved with this entire process. I am very grateful
Date published: 2022-10-05
Rated 5 out of 5 by from Wonderful customer service I've used TURBOTAX for many years, this year I couldn't focus. My expert really helped me. She was patient with me and was able to answer any questions. I am very pleased
Date published: 2022-10-05
All TurboTax® Offerings Reviews - Page 262
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from Turbo tax is good some times it skips important questions not very intuitive
Date published: 2022-10-06
Rated 3 out of 5 by from Helpful but somewhat expensive. They helped me file my return but charged more fees after the fact. I am glad to get it done though and getting the return within 28 days is nice.
Date published: 2022-10-06
Rated 5 out of 5 by from Turbo tax is so easy to use Turbo Tax is so easy to use. I've been using it for many years.
Date published: 2022-10-05
Rated 1 out of 5 by from Endless Loop Refused to e-file my NJ state tax return, after I paid $25 to do so, because the software would not accept that a cayman island partnership does NOT have a zip code.
Date published: 2022-10-05
Rated 1 out of 5 by from I'm Looking for New Software Next Year I'm irate. There is TurboTax commuted field on form 1116 I think is wrong and I spent hours trying to figure out the computation. TT resources, e.g., data source, about and help didn't help. So, I called TT tech support. I talked to a very nice guy; he spent well over an hour with me. He couldn't figure out how the number was calculated. He said the only thing he could do was request, from his supervisor, that I be transferred to a tax specialist. The supervisor said only if I upgraded my purchase for $100 fee. The analyst and his supervisor both understood my question was software related and not tax oriented. Given Intuit's 100% accuracy calculation guarantee, I filed my return with the presumed error. I am also looking for new tax software with technical support.
Date published: 2022-10-05
Rated 5 out of 5 by from Couldn't do it without Turbo Tax I would never be able to file without Turbo Tax. You ask all the questions and i answer. so easy. i have total confidence in the product
Date published: 2022-10-05
Rated 5 out of 5 by from TurboTax is a great company Great experience and I would like to continue using the platform because of the quality personnel
Date published: 2022-10-05
Rated 4 out of 5 by from Good but has some short comings for complex taxes Could be that I am crazy to do my own taxes. For most of my taxes Turbotax is great but I have some complex situations. In two situations turbotax asks for inputs without sufficient explanation of what they want, I would need to hire an accountant for me to be confident that I understood what Turbotax was asking for and if I had an accountant I wouldn't need turbotax. These situations are rental real estate held with other partners and investments reported on K-1's that have a small amount of foreign income.
Date published: 2022-10-05
Rated 5 out of 5 by from very easy to use and very helpful quick and easy and very helpful and no stress involved with this entire process. I am very grateful
Date published: 2022-10-05
Rated 5 out of 5 by from Wonderful customer service I've used TURBOTAX for many years, this year I couldn't focus. My expert really helped me. She was patient with me and was able to answer any questions. I am very pleased
Date published: 2022-10-05
All TurboTax® Offerings Reviews - Page 262