TURBOTAX CUSTOMER REVIEWS

TurboTax Self-Employed Reviews

Perfect for personal and small business income and expenses, TurboTax Self-Employed searches for industry-specific deductions and covers industries like rideshare, independent contractor, online sales, person or professional
services and more.

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Rated 3 out of 5 by from more and more difficult I'm sure it's because taxes got more difficult and I got older.
Date published: 2022-10-14
Rated 5 out of 5 by from TurboTax Easy to understand everything . TurboTax guided me through everything I need to know. TurboTax was very understandable and I was able to get my money.
Date published: 2022-10-14
Rated 5 out of 5 by from Awesome Service Turbo Tax was easy and made my life simple filing for the first time on my own.
Date published: 2022-10-14
Rated 5 out of 5 by from Thanks, Diane! Great and fast service from Diane. Some technical hiccups with the system.
Date published: 2022-10-14
Rated 5 out of 5 by from Taxes Very good experience rectifying the initial misunderstanding.
Date published: 2022-10-14
Rated 5 out of 5 by from Turbotax Great service! She really took her time to make sure I was taken care of.
Date published: 2022-10-14
Rated 1 out of 5 by from This time it just got done This time I do not feel that I got the attention I needed. In the past I have gotten help from TT it was great, i got educated, the person even guided me to get a SSN for my daughter which made the return even easier. This time I feel the person who help me just wanted to get it done.
Date published: 2022-10-14
Rated 5 out of 5 by from EASY TO USE I HAVE BEEN USING TURBO TAX FOR OVER 15 YEARS AND I LOVE HOW EASY IT IS TO ENTER THE DATA AND HOW IT WALKS YOU THROUGH THE DEDUCTIONS. AT THE END IT REVIEWS THE RETURN, LISTS ANY ITEMS THAT NEEDS TO BE CORRECTED. EXCELLENT PROGRAM
Date published: 2022-10-14
Rated 3 out of 5 by from FOR SMALL TIME INVESTORS NOT NECESSARILY ACCURATE! I have to spend hours checking and rechecking the work on investments. The two rentals we own are complicated b/c one is a garage on our property. TT in the past was inaccurate on multiple fronts in this case and it still is rather rudimentary. I don't see any sign that this product is really made for people like us, but I don't want to turn it over to accountants due to the expense. So I spent about 86 hours this year doing our taxes. Since I have found so many errors in the past, and found errors this year on the 1099-b entries I had made TWICE, Yesterday I put the numbers on the form again, saved, went back and the numbers were NOT there. I have to check and recheck. Same on the depreciation. I would be willing to pay for a product that really makes the effort to get ALL of these details for the small time investor into account. In the last few years I have really been disappointed in the product and loved it in the past.
Date published: 2022-10-14
Rated 1 out of 5 by from Exasperating Almost impossible to find learn how to report seller financed mortgage interest. Had to pay for live help to learn this. Anything but intuitive. Was told it was easy to downgrade to Premier just prior to filing by MaryAnn live help but that was not true. Went through a cumbersome process from helpful Sheronna.
Date published: 2022-10-14
All TurboTax® Offerings Reviews - Page 164
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 3 out of 5 by from more and more difficult I'm sure it's because taxes got more difficult and I got older.
Date published: 2022-10-14
Rated 5 out of 5 by from TurboTax Easy to understand everything . TurboTax guided me through everything I need to know. TurboTax was very understandable and I was able to get my money.
Date published: 2022-10-14
Rated 5 out of 5 by from Awesome Service Turbo Tax was easy and made my life simple filing for the first time on my own.
Date published: 2022-10-14
Rated 5 out of 5 by from Thanks, Diane! Great and fast service from Diane. Some technical hiccups with the system.
Date published: 2022-10-14
Rated 5 out of 5 by from Taxes Very good experience rectifying the initial misunderstanding.
Date published: 2022-10-14
Rated 5 out of 5 by from Turbotax Great service! She really took her time to make sure I was taken care of.
Date published: 2022-10-14
Rated 1 out of 5 by from This time it just got done This time I do not feel that I got the attention I needed. In the past I have gotten help from TT it was great, i got educated, the person even guided me to get a SSN for my daughter which made the return even easier. This time I feel the person who help me just wanted to get it done.
Date published: 2022-10-14
Rated 5 out of 5 by from EASY TO USE I HAVE BEEN USING TURBO TAX FOR OVER 15 YEARS AND I LOVE HOW EASY IT IS TO ENTER THE DATA AND HOW IT WALKS YOU THROUGH THE DEDUCTIONS. AT THE END IT REVIEWS THE RETURN, LISTS ANY ITEMS THAT NEEDS TO BE CORRECTED. EXCELLENT PROGRAM
Date published: 2022-10-14
Rated 3 out of 5 by from FOR SMALL TIME INVESTORS NOT NECESSARILY ACCURATE! I have to spend hours checking and rechecking the work on investments. The two rentals we own are complicated b/c one is a garage on our property. TT in the past was inaccurate on multiple fronts in this case and it still is rather rudimentary. I don't see any sign that this product is really made for people like us, but I don't want to turn it over to accountants due to the expense. So I spent about 86 hours this year doing our taxes. Since I have found so many errors in the past, and found errors this year on the 1099-b entries I had made TWICE, Yesterday I put the numbers on the form again, saved, went back and the numbers were NOT there. I have to check and recheck. Same on the depreciation. I would be willing to pay for a product that really makes the effort to get ALL of these details for the small time investor into account. In the last few years I have really been disappointed in the product and loved it in the past.
Date published: 2022-10-14
Rated 1 out of 5 by from Exasperating Almost impossible to find learn how to report seller financed mortgage interest. Had to pay for live help to learn this. Anything but intuitive. Was told it was easy to downgrade to Premier just prior to filing by MaryAnn live help but that was not true. Went through a cumbersome process from helpful Sheronna.
Date published: 2022-10-14
All TurboTax® Offerings Reviews - Page 164