TURBOTAX CUSTOMER REVIEWS

TurboTax Self-Employed Reviews

Perfect for personal and small business income and expenses, TurboTax Self-Employed searches for industry-specific deductions and covers industries like rideshare, independent contractor, online sales, person or professional
services and more.

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Rated 3 out of 5 by from Handling of State Return Came as a surprise to see a charge of $25 to file state return electronically! TT says one free state tax form but it's not free if I need to pay for electronic submission to get my refund. On top of this, no indication at that point of how to cancel the electronic filing & revert to mail. Very frustrating.
Date published: 2022-04-16
Rated 5 out of 5 by from Turbo tax is great No problems with turbo tax; excellent program. Will use again and again
Date published: 2022-04-16
Rated 5 out of 5 by from Introduce yourself Easy to use and very professional. Doing my tax return myself is very easy with Turbo Tax
Date published: 2022-04-16
Rated 1 out of 5 by from Review Your live help is garbage. I talked to 2-3 different people and when trying to describe what was wrong they seemed to not know what I was talkig about. They would have to go in and look at what I was talking about. Some seem quite unprofessional. They must be working from home since I can hear dogs in the background.You need to train your employees how to speak professionally. Your fees for the 1099 are a total scam, and I wasted my money by getting the live help.
Date published: 2022-04-16
Rated 5 out of 5 by from Very good product and service I've used the product for over 10 years with absolutely no problems.
Date published: 2022-04-16
Rated 5 out of 5 by from VERY HELPFUL!! I was very unprepared and nervous about filing for the first time since my divorce. The online help was INCREDIBLE. Made light work of it and got me a refund when I thought I would be paying.
Date published: 2022-04-16
Rated 5 out of 5 by from Fast and Easy! I really like how everything is automated and if you have a PDF you can drop and drag it and all are uploaded into Turbo Tax. Super easy and understandable too!
Date published: 2022-04-16
Rated 5 out of 5 by from Turbo Tax Is awsome Easy to install, Filing was easy, Live Support is very helpful
Date published: 2022-04-16
Rated 4 out of 5 by from Turbo Tax is great Prior year data is imported so you just fill in the amounts on these forms. This simplifies data entry plus reminds you of missing data. This is a great feature and you can complete your taxes in short time/
Date published: 2022-04-16
Rated 4 out of 5 by from Turbo Tax was easy to use Turbo Tax was easy to use. Each step was explained and it identified when information was missed so you could complte it and then return to filing.
Date published: 2022-04-16
All TurboTax® Offerings Reviews - Page 1452
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 3 out of 5 by from Handling of State Return Came as a surprise to see a charge of $25 to file state return electronically! TT says one free state tax form but it's not free if I need to pay for electronic submission to get my refund. On top of this, no indication at that point of how to cancel the electronic filing & revert to mail. Very frustrating.
Date published: 2022-04-16
Rated 5 out of 5 by from Turbo tax is great No problems with turbo tax; excellent program. Will use again and again
Date published: 2022-04-16
Rated 5 out of 5 by from Introduce yourself Easy to use and very professional. Doing my tax return myself is very easy with Turbo Tax
Date published: 2022-04-16
Rated 1 out of 5 by from Review Your live help is garbage. I talked to 2-3 different people and when trying to describe what was wrong they seemed to not know what I was talkig about. They would have to go in and look at what I was talking about. Some seem quite unprofessional. They must be working from home since I can hear dogs in the background.You need to train your employees how to speak professionally. Your fees for the 1099 are a total scam, and I wasted my money by getting the live help.
Date published: 2022-04-16
Rated 5 out of 5 by from Very good product and service I've used the product for over 10 years with absolutely no problems.
Date published: 2022-04-16
Rated 5 out of 5 by from VERY HELPFUL!! I was very unprepared and nervous about filing for the first time since my divorce. The online help was INCREDIBLE. Made light work of it and got me a refund when I thought I would be paying.
Date published: 2022-04-16
Rated 5 out of 5 by from Fast and Easy! I really like how everything is automated and if you have a PDF you can drop and drag it and all are uploaded into Turbo Tax. Super easy and understandable too!
Date published: 2022-04-16
Rated 5 out of 5 by from Turbo Tax Is awsome Easy to install, Filing was easy, Live Support is very helpful
Date published: 2022-04-16
Rated 4 out of 5 by from Turbo Tax is great Prior year data is imported so you just fill in the amounts on these forms. This simplifies data entry plus reminds you of missing data. This is a great feature and you can complete your taxes in short time/
Date published: 2022-04-16
Rated 4 out of 5 by from Turbo Tax was easy to use Turbo Tax was easy to use. Each step was explained and it identified when information was missed so you could complte it and then return to filing.
Date published: 2022-04-16
All TurboTax® Offerings Reviews - Page 1452