TURBOTAX CUSTOMER REVIEWS
TurboTax Self-Employed Reviews
Read unbiased reviews from real TurboTax Self-Employed customers. Uncover industry-specific
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TurboTaxTurboTax Customer Ratings & Reviews
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Rated 1 out of 5 by
Annoyed Maggie from
Meh
Thought it was free. It is not. Would have been nice to have known this.
Date published: 2023-05-31
Rated 1 out of 5 by
RK Business from
Rip off!!!
I paid for live assist every time I try to contact somebody they said there was no one available This went on for over 5 days!!! They kept $78 off my money last year I just found out Plus for my $139 this year they didn't do one thing to help me!!!!!
Date published: 2023-05-31
Rated 5 out of 5 by
null from
GREAT!
AS A BUSINESS OWNER THIS METHOD IS SELF GUIDING AND GREAT
Date published: 2023-05-31
Rated 5 out of 5 by
Benjammin repeated from
Live assistant was REALLY helpful!
I had made a mistake on my returns. Don led me through how to make a few quick corrections, and I think we got them all correct now!
Date published: 2023-05-31
Rated 5 out of 5 by
SanaSam from
TurboTax is Great
The last tax expert Agent (Michelle) helped me truly. She was excellent!
Date published: 2023-05-31
Rated 5 out of 5 by
TommyTomTom123 from
TurboTax Works Great - Make it Cheaper!
Hello, I really enjoy TurboTax and it's a great product. I love how it integrates with my bank and investments, can read scans of W2s, etc. User friendly, great help, and so on. I only wish it were a little cheaper But use it!
Date published: 2023-05-31
Rated 4 out of 5 by
LarryPl1961 from
EZ to use
Turbo Tax is simple to use and I've used it with no issues now for years.
Date published: 2023-05-31
Rated 1 out of 5 by
Greg20230 from
Turbotax never seems to improve; Gets worse
As an ex-pat, it's very frustrating that I need to pay with a credit card associated with a US address - as I don't have one. Had to ask someone to pay for me - absurd in this day and age.
Date published: 2023-05-31
Rated 5 out of 5 by
patrjohn2146 from
John was very helpful
He was very helpful with the information I needed help with.
Date published: 2023-05-31
Rated 1 out of 5 by
bigb00tybitch from
Total ripoff
Yes, the product is useful and streamlines the tax process. But the cost is ridiculous if you have anything beyond a W-2 that only applies to one state.
All TurboTax® Offerings Reviews - Page 12
Date published: 2023-05-31
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 1 out of 5 by
Annoyed Maggie from
Meh
Thought it was free. It is not. Would have been nice to have known this.
Date published: 2023-05-31
Rated 1 out of 5 by
RK Business from
Rip off!!!
I paid for live assist every time I try to contact somebody they said there was no one available This went on for over 5 days!!! They kept $78 off my money last year I just found out Plus for my $139 this year they didn't do one thing to help me!!!!!
Date published: 2023-05-31
Rated 5 out of 5 by
null from
GREAT!
AS A BUSINESS OWNER THIS METHOD IS SELF GUIDING AND GREAT
Date published: 2023-05-31
Rated 5 out of 5 by
Benjammin repeated from
Live assistant was REALLY helpful!
I had made a mistake on my returns. Don led me through how to make a few quick corrections, and I think we got them all correct now!
Date published: 2023-05-31
Rated 5 out of 5 by
SanaSam from
TurboTax is Great
The last tax expert Agent (Michelle) helped me truly. She was excellent!
Date published: 2023-05-31
Rated 5 out of 5 by
TommyTomTom123 from
TurboTax Works Great - Make it Cheaper!
Hello, I really enjoy TurboTax and it's a great product. I love how it integrates with my bank and investments, can read scans of W2s, etc. User friendly, great help, and so on. I only wish it were a little cheaper But use it!
Date published: 2023-05-31
Rated 4 out of 5 by
LarryPl1961 from
EZ to use
Turbo Tax is simple to use and I've used it with no issues now for years.
Date published: 2023-05-31
Rated 1 out of 5 by
Greg20230 from
Turbotax never seems to improve; Gets worse
As an ex-pat, it's very frustrating that I need to pay with a credit card associated with a US address - as I don't have one. Had to ask someone to pay for me - absurd in this day and age.
Date published: 2023-05-31
Rated 5 out of 5 by
patrjohn2146 from
John was very helpful
He was very helpful with the information I needed help with.
Date published: 2023-05-31
Rated 1 out of 5 by
bigb00tybitch from
Total ripoff
Yes, the product is useful and streamlines the tax process. But the cost is ridiculous if you have anything beyond a W-2 that only applies to one state.
All TurboTax® Offerings Reviews - Page 12
Date published: 2023-05-31