TURBOTAX CUSTOMER REVIEWS

TurboTax Self-Employed Reviews

Perfect for personal and small business income and expenses, TurboTax Self-Employed searches for industry-specific deductions and covers industries like rideshare, independent contractor, online sales, person or professional
services and more.

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Own a business
Student
Rated 5 out of 5 by from Great Service I use Turbotax every year and it hasn't failed me yet.
Date published: 2021-05-16
Rated 5 out of 5 by from Turbo Tax gets easier each year Turbo tax walk through process and the ability to switch between the auto key and the form makes it so user friendly
Date published: 2021-05-16
Rated 5 out of 5 by from Turbo Tax gets better and better! Turbo Tax gets better and better each year. It makes tax filing much easier.
Date published: 2021-05-16
Rated 5 out of 5 by from yea it was good no issues answered all of my questions easy t do
Date published: 2021-05-16
Rated 5 out of 5 by from I love turbotax It was easy to use and guided me well for completing my taxes this year
Date published: 2021-05-16
Rated 4 out of 5 by from Live help was great The live help was a huge help. Thank you. Still couldn't help my stress level.
Date published: 2021-05-16
Rated 5 out of 5 by from Turbo Tax was simple and easy. My Experience was awesome. It's very detailed. Any mess ups or missed information, they made sure to verify with you to make sure your entering in the correct information. Fast Fun and Simple.
Date published: 2021-05-16
Rated 5 out of 5 by from Just answer the questions! Normally I don't have to "figure anything out", but this time there were depreciation fields for the laptop I bought last year, and I had to come up with a number. I like it better when Turbo Tax does all the calculations for me.
Date published: 2021-05-16
Rated 4 out of 5 by from Problem with Education Expenses I have used Turbo Tax for many years, and appreciate the product. I have encountered a problem the last 2 years. When documenting tuition expenses for a Qualified Tuition Plan, the expenses reported on the 1098-T are reduced by $10,000 for funds used for Credits, namely the American Opportunity Credit and the Lifetime Learning Credit. However, my income exceeds the thresholds for these credits, so I am not eligible for these credits. The result was that some of my education expenses were disallowed, which then had my gains on my 529 plan withdrawl taxed. It took a careful review of the forms to see that this occured, and took me some time to figure out what was happening and how to resolve it. I needed to manually zero the Funds Used for Credit line in the Student Information Worksheet. I think that most TurboTax users would not find this error, and it can be an expensive mistake. This seems to be a bug within TurboTax and should be remedied.
Date published: 2021-05-16
Rated 5 out of 5 by from Absolutely awesome and easy to use! I am a longtime user who is thrilled with Turbo Tax!
Date published: 2021-05-16
All TurboTax® Offerings Reviews - Page 1077
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from Great Service I use Turbotax every year and it hasn't failed me yet.
Date published: 2021-05-16
Rated 5 out of 5 by from Turbo Tax gets easier each year Turbo tax walk through process and the ability to switch between the auto key and the form makes it so user friendly
Date published: 2021-05-16
Rated 5 out of 5 by from Turbo Tax gets better and better! Turbo Tax gets better and better each year. It makes tax filing much easier.
Date published: 2021-05-16
Rated 5 out of 5 by from yea it was good no issues answered all of my questions easy t do
Date published: 2021-05-16
Rated 5 out of 5 by from I love turbotax It was easy to use and guided me well for completing my taxes this year
Date published: 2021-05-16
Rated 4 out of 5 by from Live help was great The live help was a huge help. Thank you. Still couldn't help my stress level.
Date published: 2021-05-16
Rated 5 out of 5 by from Turbo Tax was simple and easy. My Experience was awesome. It's very detailed. Any mess ups or missed information, they made sure to verify with you to make sure your entering in the correct information. Fast Fun and Simple.
Date published: 2021-05-16
Rated 5 out of 5 by from Just answer the questions! Normally I don't have to "figure anything out", but this time there were depreciation fields for the laptop I bought last year, and I had to come up with a number. I like it better when Turbo Tax does all the calculations for me.
Date published: 2021-05-16
Rated 4 out of 5 by from Problem with Education Expenses I have used Turbo Tax for many years, and appreciate the product. I have encountered a problem the last 2 years. When documenting tuition expenses for a Qualified Tuition Plan, the expenses reported on the 1098-T are reduced by $10,000 for funds used for Credits, namely the American Opportunity Credit and the Lifetime Learning Credit. However, my income exceeds the thresholds for these credits, so I am not eligible for these credits. The result was that some of my education expenses were disallowed, which then had my gains on my 529 plan withdrawl taxed. It took a careful review of the forms to see that this occured, and took me some time to figure out what was happening and how to resolve it. I needed to manually zero the Funds Used for Credit line in the Student Information Worksheet. I think that most TurboTax users would not find this error, and it can be an expensive mistake. This seems to be a bug within TurboTax and should be remedied.
Date published: 2021-05-16
Rated 5 out of 5 by from Absolutely awesome and easy to use! I am a longtime user who is thrilled with Turbo Tax!
Date published: 2021-05-16
All TurboTax® Offerings Reviews - Page 1077