TURBOTAX CUSTOMER REVIEWS

TurboTax Premier Reviews

Designed for every level of investor, TurboTax Premier automatically imports investment income from financial institutions and gives you step-by-step guidance online on reporting rental income.

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Own a business
Student
Rated 4 out of 5 by from I can do my own taxes. I like that Turbo Tax stays up to date on all tax changes, etc. I appreciate how the program walks me through all the different possible scenarios. However, I experienced some frustration this year....with accessing the multiple licenses I purchased. I had to contact customer service and get new access codes and STILL had trouble. My daughter ended up buying her own license because she got so frustrated. Otherwise I like the product.
Date published: 2021-05-16
Rated 5 out of 5 by from Turbo Tax is great Fast, easy and efficient I am greatly satisfied, will use again.
Date published: 2021-05-16
Rated 1 out of 5 by from TurboTax was more difficult than filing by hand The software was slow, clunky, and ineffective. Also, the price was very high, especially considering that the only "special circumstance" on my return was for a contribution to an HSA, which did not affect my return.
Date published: 2021-05-16
Rated 4 out of 5 by from very helpful. Made filing simple Turbo Tax live was a big help. However, have all your tax documents. Turbo Tax does not have them and will only properly file what you ask about.
Date published: 2021-05-16
Rated 5 out of 5 by from Turbo Tax is what I use I’m very happy with the ease and support of TurboTax. I use it every year.
Date published: 2021-05-16
Rated 4 out of 5 by from turbotax is awesome turbo is awesome but i wish it was more streamlined honestly because number crunching is not my favorite if it was i would have become an accountant professionally but over all fantastic company
Date published: 2021-05-16
Rated 4 out of 5 by from One problem hung me up for an hour. Somehow it wanted to fill in Form 1095-A, which I don't need. Documentation referred to the Health Insurance tab, which does not exist. I could not find where to change my answer to 'employer-provided health plan'. It took forever to read through others' answers to figure out how to delete the form. Help could be better on this one.
Date published: 2021-05-16
Rated 5 out of 5 by from Very thorough! Great, easy and very thorough! Eighth straight year!
Date published: 2021-05-16
Rated 4 out of 5 by from TTax is awesome T tax is great! The process was fast, and it was fairly easy to use!
Date published: 2021-05-16
Rated 5 out of 5 by from Easy and thorough I don't like the upsell attempts during tax preparation. Otherwise, the program is thorough and provides the assistance and explanations necessary to complete an involved 1040. the automatic uploads were a nice feature as well.
Date published: 2021-05-16
All TurboTax® Offerings Reviews - Page 958
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 4 out of 5 by from I can do my own taxes. I like that Turbo Tax stays up to date on all tax changes, etc. I appreciate how the program walks me through all the different possible scenarios. However, I experienced some frustration this year....with accessing the multiple licenses I purchased. I had to contact customer service and get new access codes and STILL had trouble. My daughter ended up buying her own license because she got so frustrated. Otherwise I like the product.
Date published: 2021-05-16
Rated 5 out of 5 by from Turbo Tax is great Fast, easy and efficient I am greatly satisfied, will use again.
Date published: 2021-05-16
Rated 1 out of 5 by from TurboTax was more difficult than filing by hand The software was slow, clunky, and ineffective. Also, the price was very high, especially considering that the only "special circumstance" on my return was for a contribution to an HSA, which did not affect my return.
Date published: 2021-05-16
Rated 4 out of 5 by from very helpful. Made filing simple Turbo Tax live was a big help. However, have all your tax documents. Turbo Tax does not have them and will only properly file what you ask about.
Date published: 2021-05-16
Rated 5 out of 5 by from Turbo Tax is what I use I’m very happy with the ease and support of TurboTax. I use it every year.
Date published: 2021-05-16
Rated 4 out of 5 by from turbotax is awesome turbo is awesome but i wish it was more streamlined honestly because number crunching is not my favorite if it was i would have become an accountant professionally but over all fantastic company
Date published: 2021-05-16
Rated 4 out of 5 by from One problem hung me up for an hour. Somehow it wanted to fill in Form 1095-A, which I don't need. Documentation referred to the Health Insurance tab, which does not exist. I could not find where to change my answer to 'employer-provided health plan'. It took forever to read through others' answers to figure out how to delete the form. Help could be better on this one.
Date published: 2021-05-16
Rated 5 out of 5 by from Very thorough! Great, easy and very thorough! Eighth straight year!
Date published: 2021-05-16
Rated 4 out of 5 by from TTax is awesome T tax is great! The process was fast, and it was fairly easy to use!
Date published: 2021-05-16
Rated 5 out of 5 by from Easy and thorough I don't like the upsell attempts during tax preparation. Otherwise, the program is thorough and provides the assistance and explanations necessary to complete an involved 1040. the automatic uploads were a nice feature as well.
Date published: 2021-05-16
All TurboTax® Offerings Reviews - Page 958