TURBOTAX CUSTOMER REVIEWS

TurboTax Premier Reviews

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Rated 5 out of 5 by from Every year gets easier to File using Turbotax Had a problem removing information I had entered by accident and was able to get live help with share-screen assistance. It was a very efficient way to find the error and delete the information that kept holding up the completion of the filing portion at the end.
Date published: 2023-04-19
Rated 5 out of 5 by from EASY AND QUICK Love turbotax; it is easy and quick! Very friendly user.
Date published: 2023-04-19
Rated 2 out of 5 by from It sounds like it's free but it's not It says recommend you buy the higher package, and when you say you don't want too, it says you need to in order to continue. I can barely use the functions available so I think there are other services that are better.
Date published: 2023-04-19
Rated 5 out of 5 by from Quick, Easy, & Informative Overall the process was straight forward and easy to follow. Great information on 95% of tax related information, questions, considerations when filling information in, ect. Lot's of great information integrated into gui that explains what portions of tax documents are saying in more clear wording as well as where to get additional information from external sources. Wonderful features for tax return calculation projections & guarantee provided.
Date published: 2023-04-19
Rated 5 out of 5 by from Could Not Have Done It Without TT Due a number of new tax scenarios, this was an exceptionally challenging year to tackle taxes alone. The system led me through the process smoothly despite dealing with new and unusual filing issues, including multiple states, for 2022. I felt like there was a coach at my side along the way.
Date published: 2023-04-19
Rated 5 out of 5 by from Efficient and easy Tips helpful, additional assistance is always available!
Date published: 2023-04-19
Rated 2 out of 5 by from bad technical support team after sitting on hold for almost an hour because my credit karma account said my TurboTax couldn't be verified. turbo tax couldn't help me at all and then gave me a bad phone number to credit karma. very frustrating that when something goes wrong there is nobody to talk to chat with or get help from at all.
Date published: 2023-04-19
Rated 4 out of 5 by from Good program for taxes Good program to make it easy, but please stop with the ala carte pitches throughout. Just one price up front.
Date published: 2023-04-19
Rated 4 out of 5 by from great product Great product, but I did get a little lost. Navigating has gotten much better every year
Date published: 2023-04-19
Rated 1 out of 5 by from mostly trash Sneaky charges and misleading prompts!! I do like the ability to upload pdfs / take a picture of forms
Date published: 2023-04-19
All TurboTax® Offerings Reviews - Page 840
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Every year gets easier to File using Turbotax Had a problem removing information I had entered by accident and was able to get live help with share-screen assistance. It was a very efficient way to find the error and delete the information that kept holding up the completion of the filing portion at the end.
Date published: 2023-04-19
Rated 5 out of 5 by from EASY AND QUICK Love turbotax; it is easy and quick! Very friendly user.
Date published: 2023-04-19
Rated 2 out of 5 by from It sounds like it's free but it's not It says recommend you buy the higher package, and when you say you don't want too, it says you need to in order to continue. I can barely use the functions available so I think there are other services that are better.
Date published: 2023-04-19
Rated 5 out of 5 by from Quick, Easy, & Informative Overall the process was straight forward and easy to follow. Great information on 95% of tax related information, questions, considerations when filling information in, ect. Lot's of great information integrated into gui that explains what portions of tax documents are saying in more clear wording as well as where to get additional information from external sources. Wonderful features for tax return calculation projections & guarantee provided.
Date published: 2023-04-19
Rated 5 out of 5 by from Could Not Have Done It Without TT Due a number of new tax scenarios, this was an exceptionally challenging year to tackle taxes alone. The system led me through the process smoothly despite dealing with new and unusual filing issues, including multiple states, for 2022. I felt like there was a coach at my side along the way.
Date published: 2023-04-19
Rated 5 out of 5 by from Efficient and easy Tips helpful, additional assistance is always available!
Date published: 2023-04-19
Rated 2 out of 5 by from bad technical support team after sitting on hold for almost an hour because my credit karma account said my TurboTax couldn't be verified. turbo tax couldn't help me at all and then gave me a bad phone number to credit karma. very frustrating that when something goes wrong there is nobody to talk to chat with or get help from at all.
Date published: 2023-04-19
Rated 4 out of 5 by from Good program for taxes Good program to make it easy, but please stop with the ala carte pitches throughout. Just one price up front.
Date published: 2023-04-19
Rated 4 out of 5 by from great product Great product, but I did get a little lost. Navigating has gotten much better every year
Date published: 2023-04-19
Rated 1 out of 5 by from mostly trash Sneaky charges and misleading prompts!! I do like the ability to upload pdfs / take a picture of forms
Date published: 2023-04-19
All TurboTax® Offerings Reviews - Page 840