TURBOTAX CUSTOMER REVIEWS

TurboTax Premier Reviews

Designed for every level of investor, TurboTax Premier automatically imports investment income from financial institutions and gives you step-by-step guidance online on reporting rental income.

(4.3/5 | 16323 reviews)
Star ratings are from 2021
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Rated 5 out of 5 by from The 2020 version of Turbo Tax is the best one yet! I did not need to consult with an expert; however, it was very comforting to know that the feature was there, if I needed it.
Date published: 2021-10-15
Rated 5 out of 5 by from Great tool, wonderful expert consultants Although the tool itself is easy to use, I was patiently assisted by wonderful TurboTax consultants Venice & Barbara in satisfactorily resolving some unusual issues!
Date published: 2021-10-15
Rated 1 out of 5 by from Frustrated My efile return was rejected several times. TurboTax did not guide me to the correct solution, I had to explore on my own, which is why I got it wrong several times. Then, still got it wrong, the software was no help at all. I eventually had to print and mail my return. I have used TurboTax for many years, but I will not use this software again.
Date published: 2021-10-15
Rated 1 out of 5 by from I used to like it I got an error when trying to e-file. No information in the knowledgeable about it. I searched hours for help. No one to solve the problem.
Date published: 2021-10-15
Rated 3 out of 5 by from MEHHH lots of info does not carry over even if you enter Doc # and Form ID#. you must recheck and I had to fill out manually
Date published: 2021-10-15
Rated 5 out of 5 by from Awesome Easy step by step instructions anyone can file this way
Date published: 2021-10-15
Rated 5 out of 5 by from Made my life easy! I couldn't have asked for a better experience! Got my taxes done in the nik of time even thought I put them off for so long! Thanks Turbo Tax!
Date published: 2021-10-15
Rated 5 out of 5 by from Turbo Tax is a great tool! This is my 2nd year using Turbo Tax and it's so easy. It guides you in a very simple easy way without confusion. I really think that I will come back for my 2021 taxes!
Date published: 2021-10-15
Rated 5 out of 5 by from Amanda is the best! Amanda is amazing she was so helpful and informative
Date published: 2021-10-15
Rated 4 out of 5 by from Turbo Tax 2020 Review TurboTax is easy to navigate. Some forms such as stocks and dividends do not populate easily or have to be manually entered. I have hundreds of stocks in Robinhood for example and it would not pull most of the information in automatically once I signed into the account.
Date published: 2021-10-15
All TurboTax® Offerings Reviews - Page 683
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from The 2020 version of Turbo Tax is the best one yet! I did not need to consult with an expert; however, it was very comforting to know that the feature was there, if I needed it.
Date published: 2021-10-15
Rated 5 out of 5 by from Great tool, wonderful expert consultants Although the tool itself is easy to use, I was patiently assisted by wonderful TurboTax consultants Venice & Barbara in satisfactorily resolving some unusual issues!
Date published: 2021-10-15
Rated 1 out of 5 by from Frustrated My efile return was rejected several times. TurboTax did not guide me to the correct solution, I had to explore on my own, which is why I got it wrong several times. Then, still got it wrong, the software was no help at all. I eventually had to print and mail my return. I have used TurboTax for many years, but I will not use this software again.
Date published: 2021-10-15
Rated 1 out of 5 by from I used to like it I got an error when trying to e-file. No information in the knowledgeable about it. I searched hours for help. No one to solve the problem.
Date published: 2021-10-15
Rated 3 out of 5 by from MEHHH lots of info does not carry over even if you enter Doc # and Form ID#. you must recheck and I had to fill out manually
Date published: 2021-10-15
Rated 5 out of 5 by from Awesome Easy step by step instructions anyone can file this way
Date published: 2021-10-15
Rated 5 out of 5 by from Made my life easy! I couldn't have asked for a better experience! Got my taxes done in the nik of time even thought I put them off for so long! Thanks Turbo Tax!
Date published: 2021-10-15
Rated 5 out of 5 by from Turbo Tax is a great tool! This is my 2nd year using Turbo Tax and it's so easy. It guides you in a very simple easy way without confusion. I really think that I will come back for my 2021 taxes!
Date published: 2021-10-15
Rated 5 out of 5 by from Amanda is the best! Amanda is amazing she was so helpful and informative
Date published: 2021-10-15
Rated 4 out of 5 by from Turbo Tax 2020 Review TurboTax is easy to navigate. Some forms such as stocks and dividends do not populate easily or have to be manually entered. I have hundreds of stocks in Robinhood for example and it would not pull most of the information in automatically once I signed into the account.
Date published: 2021-10-15
All TurboTax® Offerings Reviews - Page 683