TURBOTAX CUSTOMER REVIEWS

TurboTax Premier Reviews

Designed for every level of investor, TurboTax Premier automatically imports investment income from financial institutions and gives you step-by-step guidance online on reporting rental income.

(4.3/5 | 16545 reviews)
Star ratings are from 2022
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Rated 2 out of 5 by from 90% is Great; other 10% causes me 90% of my time I continue to have issues with some of the same problems, and discovered some new ones this year: 1. California Form 100s does not require a Secretary of State File # for S-corporations, but TT continues to "require" it and flags it as an error during review. After researching other users' workarounds and with multiple tries using numbers TT has accepted in the past, leaving it blank finally was "accepted" and no longer "caught" on review as an error. Come on, this should be EASY to fix and I know it's been reported for several years. 2. Each year the "Review" has caught errors on at least one Form I was not required to complete - this year was Form 3554. This requires me to research the form, confirm it is N/A and manually delete the form. 3. Early in the submission process you have a box to select "Review and Print," which, if selected, JUST SAYS YOU CAN DO IT LATER. Why??? And the option to actually review and print, doesn't show up until after the box to "Submit my return." Either give better instructions, or better yet, just let us review and print when you first provide the option. Duh. 4. CA FTB Form 8453-C is the form to authorize e-file Return for California. TT has you print, sign, and scan Form 8453-S for the IRS authorization, but neither has you do anything for 8453-C nor does it say it's not printing it because it's not necessary if you complete Form 8453-S, which is my assumption why it's not allowing to print/sign/attach that form. 5. During Review, I was told there were no errors, but when I manually selected Forms, there was an error on CA Form 100S pg4-6, Other state taxes, line e, which was checked for some reason. Again, had to research and make sure this did not apply, before manually unchecking to make the error go away. 6. After submission, it presents a screen that says to "Print Required Forms" and has an option to "Explain This," which only takes you to the broad Intuit forums, and does not explain it at all.
Date published: 2022-09-04
Rated 1 out of 5 by from Not great. You made me file by mail My corporation is new created mid year hence my S corp selection is also new filed mid year. You just don't accept that and make me waste my time and file by mail.
Date published: 2022-09-04
Rated 4 out of 5 by from Turbotax had a glitch All good until I went to print after E filing. Would not allow me to print after I selected the forms to generate.
Date published: 2022-09-04
Rated 4 out of 5 by from I continue to use Turbo Tax I use Turbo Tax as I like the option of walking through all the potential areas that need to be addressed.
Date published: 2022-09-04
Rated 5 out of 5 by from fun it went along easy and without a hitch. will use again
Date published: 2022-09-04
Rated 4 out of 5 by from 2021 SGA TurboTax Business Went okay except the partner information was not transferred from 2020 Turbo Tax Business
Date published: 2022-09-04
Rated 5 out of 5 by from 2021 taxes Great and easy will use TurboTax agin. Helped me get the most out of my tax return
Date published: 2022-09-04
Rated 4 out of 5 by from great help very helpful hints and staff. great easy to use platform thank you turbo tax team!!!
Date published: 2022-09-04
Rated 4 out of 5 by from expensive but thorogh Turbotax expert was highly knowledgable and was very efficient. He understood my scenarios perfectly and helped me file my taxes easily
Date published: 2022-09-04
Rated 5 out of 5 by from awesome! great program helped out with all of my current needs nd then some
Date published: 2022-09-03
All TurboTax® Offerings Reviews - Page 346
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 2 out of 5 by from 90% is Great; other 10% causes me 90% of my time I continue to have issues with some of the same problems, and discovered some new ones this year: 1. California Form 100s does not require a Secretary of State File # for S-corporations, but TT continues to "require" it and flags it as an error during review. After researching other users' workarounds and with multiple tries using numbers TT has accepted in the past, leaving it blank finally was "accepted" and no longer "caught" on review as an error. Come on, this should be EASY to fix and I know it's been reported for several years. 2. Each year the "Review" has caught errors on at least one Form I was not required to complete - this year was Form 3554. This requires me to research the form, confirm it is N/A and manually delete the form. 3. Early in the submission process you have a box to select "Review and Print," which, if selected, JUST SAYS YOU CAN DO IT LATER. Why??? And the option to actually review and print, doesn't show up until after the box to "Submit my return." Either give better instructions, or better yet, just let us review and print when you first provide the option. Duh. 4. CA FTB Form 8453-C is the form to authorize e-file Return for California. TT has you print, sign, and scan Form 8453-S for the IRS authorization, but neither has you do anything for 8453-C nor does it say it's not printing it because it's not necessary if you complete Form 8453-S, which is my assumption why it's not allowing to print/sign/attach that form. 5. During Review, I was told there were no errors, but when I manually selected Forms, there was an error on CA Form 100S pg4-6, Other state taxes, line e, which was checked for some reason. Again, had to research and make sure this did not apply, before manually unchecking to make the error go away. 6. After submission, it presents a screen that says to "Print Required Forms" and has an option to "Explain This," which only takes you to the broad Intuit forums, and does not explain it at all.
Date published: 2022-09-04
Rated 1 out of 5 by from Not great. You made me file by mail My corporation is new created mid year hence my S corp selection is also new filed mid year. You just don't accept that and make me waste my time and file by mail.
Date published: 2022-09-04
Rated 4 out of 5 by from Turbotax had a glitch All good until I went to print after E filing. Would not allow me to print after I selected the forms to generate.
Date published: 2022-09-04
Rated 4 out of 5 by from I continue to use Turbo Tax I use Turbo Tax as I like the option of walking through all the potential areas that need to be addressed.
Date published: 2022-09-04
Rated 5 out of 5 by from fun it went along easy and without a hitch. will use again
Date published: 2022-09-04
Rated 4 out of 5 by from 2021 SGA TurboTax Business Went okay except the partner information was not transferred from 2020 Turbo Tax Business
Date published: 2022-09-04
Rated 5 out of 5 by from 2021 taxes Great and easy will use TurboTax agin. Helped me get the most out of my tax return
Date published: 2022-09-04
Rated 4 out of 5 by from great help very helpful hints and staff. great easy to use platform thank you turbo tax team!!!
Date published: 2022-09-04
Rated 4 out of 5 by from expensive but thorogh Turbotax expert was highly knowledgable and was very efficient. He understood my scenarios perfectly and helped me file my taxes easily
Date published: 2022-09-04
Rated 5 out of 5 by from awesome! great program helped out with all of my current needs nd then some
Date published: 2022-09-03
All TurboTax® Offerings Reviews - Page 346