TURBOTAX CUSTOMER REVIEWS
TurboTax Premier Reviews
Designed for every level of investor, TurboTax Premier automatically imports investment income from financial institutions and gives you step-by-step guidance online on reporting rental income.
TurboTaxTurboTax Customer Ratings & Reviews
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TurboTax Online
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Rated 1 out of 5 by
luafdgouvgbd from
Keeps you in the dark
I've filed my taxes already and now I get a message to install updates. Good luck trying to figure out what has changed and whether or not your already filed taxes are affected. Come on - tell us what's in the update and how we are impacted!
Date published: 2022-04-23
Rated 5 out of 5 by
PC17 from
Turbo Tax is my choice for tax filing help
My experience filing with Turbo Tax was good as usual.
Date published: 2022-04-23
Rated 5 out of 5 by
QA07 from
awsome
easy to work with, and talk to people. have used it for the last 10 years
Date published: 2022-04-23
Rated 4 out of 5 by
David K 61 from
Easy
Turbo Tax is easy to follow & helps you through the program
Date published: 2022-04-23
Rated 4 out of 5 by
Ohran15 from
Always user friendly
VERY HELPFUL AND USER FRIENDLY. I APPRECIATE THE NEEDED HELP.
Date published: 2022-04-23
Rated 2 out of 5 by
NightOwlEd from
TurboTax didn't catch errors in first 2 e-filings
I did my friend's taxes and tried to claim myself as a dependent. I am an unpaid live-in caregiver. My first two attempts at submitting were rejected by the IRS. My third attempt (I removed myself as a dependent), hopefully, will not be rejected. I am not sure why I don't qualify. I did like the availability of importing of my friend's documents. She had K-1 and bank forms to enter. Some I entered myself, and then were duplicated which I had to go back and delete which TurboTax did not catch. I paid $99.08 for the Premier Edition (K-1), but unsure if I received all the benefits. I had difficulty in changing parts of the forms when I made changes. UPDATE: I just received a text, and my third submission was accepted!
Date published: 2022-04-23
Rated 5 out of 5 by
WildblueYonder from
TurboTax is the All Time Best Tax SW
I have total confidence in my taxes being correct when I use TurboTax SW. Easy to follow. Just plug in the numbers and TurboTax does the rest.
Date published: 2022-04-23
Rated 5 out of 5 by
AsianDee44 from
Turbk Tax is very efficient
The agent was very nice and understanding. Helpful
Date published: 2022-04-23
Rated 5 out of 5 by
Amirvsk from
TurboTax IS DEFINITELY THE WHOLE PACKAGE!
THIS WAS OFFICIAL MY FIRST TIME FILING MY TAX’s AND I GOTTA SAY THEY DID AND AMAZING JOB…
Date published: 2022-04-23
Rated 2 out of 5 by
JimmieO from
Took my $25 state efile- couldn't efile. No refund
The tax software is fine. However, I have a problem with TurboTax (Intuit) ethics. Reminds me of Wells Fargo, a bad citizen. I paid for my $25 state e-file, then before I could even press the button to transmit the forms, a program pop-up said "Problem - you can't efile because you had an underpayment penalty". It showed the line on the form where this occurred. It hadn't warned me BEFORE I paid, of course. Called TurboTax support, got a nice lady there who said, "Oh, I just had a call on that same thing earlier today, let me see what I can do." She sent me a product refund form that I submitted, the form said I'd hear back. Silence since then. NOT USING TURBO TAX NEXT YEAR, I'll go to a preparer if I have to. Can you imagine a tax preparer sitting at the desk with you and saying "OK, give me $25 and we can file state e-file now. Thank you." Then says, "By the way, you can't e-file." You ask for your money back and the preparer says, "Well, fill out this form, and maybe I'll get back to you after tax season. I mean, after all, you just agreed to pay me for that service." Hahahahahahahaha!!!!!!!
All TurboTax® Offerings Reviews - Page 317
Date published: 2022-04-23
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live
TurboTax CD/Download
TurboTax Full Service
Rated 1 out of 5 by
luafdgouvgbd from
Keeps you in the dark
I've filed my taxes already and now I get a message to install updates. Good luck trying to figure out what has changed and whether or not your already filed taxes are affected. Come on - tell us what's in the update and how we are impacted!
Date published: 2022-04-23
Rated 5 out of 5 by
PC17 from
Turbo Tax is my choice for tax filing help
My experience filing with Turbo Tax was good as usual.
Date published: 2022-04-23
Rated 5 out of 5 by
QA07 from
awsome
easy to work with, and talk to people. have used it for the last 10 years
Date published: 2022-04-23
Rated 4 out of 5 by
David K 61 from
Easy
Turbo Tax is easy to follow & helps you through the program
Date published: 2022-04-23
Rated 4 out of 5 by
Ohran15 from
Always user friendly
VERY HELPFUL AND USER FRIENDLY. I APPRECIATE THE NEEDED HELP.
Date published: 2022-04-23
Rated 2 out of 5 by
NightOwlEd from
TurboTax didn't catch errors in first 2 e-filings
I did my friend's taxes and tried to claim myself as a dependent. I am an unpaid live-in caregiver. My first two attempts at submitting were rejected by the IRS. My third attempt (I removed myself as a dependent), hopefully, will not be rejected. I am not sure why I don't qualify. I did like the availability of importing of my friend's documents. She had K-1 and bank forms to enter. Some I entered myself, and then were duplicated which I had to go back and delete which TurboTax did not catch. I paid $99.08 for the Premier Edition (K-1), but unsure if I received all the benefits. I had difficulty in changing parts of the forms when I made changes. UPDATE: I just received a text, and my third submission was accepted!
Date published: 2022-04-23
Rated 5 out of 5 by
WildblueYonder from
TurboTax is the All Time Best Tax SW
I have total confidence in my taxes being correct when I use TurboTax SW. Easy to follow. Just plug in the numbers and TurboTax does the rest.
Date published: 2022-04-23
Rated 5 out of 5 by
AsianDee44 from
Turbk Tax is very efficient
The agent was very nice and understanding. Helpful
Date published: 2022-04-23
Rated 5 out of 5 by
Amirvsk from
TurboTax IS DEFINITELY THE WHOLE PACKAGE!
THIS WAS OFFICIAL MY FIRST TIME FILING MY TAX’s AND I GOTTA SAY THEY DID AND AMAZING JOB…
Date published: 2022-04-23
Rated 2 out of 5 by
JimmieO from
Took my $25 state efile- couldn't efile. No refund
The tax software is fine. However, I have a problem with TurboTax (Intuit) ethics. Reminds me of Wells Fargo, a bad citizen. I paid for my $25 state e-file, then before I could even press the button to transmit the forms, a program pop-up said "Problem - you can't efile because you had an underpayment penalty". It showed the line on the form where this occurred. It hadn't warned me BEFORE I paid, of course. Called TurboTax support, got a nice lady there who said, "Oh, I just had a call on that same thing earlier today, let me see what I can do." She sent me a product refund form that I submitted, the form said I'd hear back. Silence since then. NOT USING TURBO TAX NEXT YEAR, I'll go to a preparer if I have to. Can you imagine a tax preparer sitting at the desk with you and saying "OK, give me $25 and we can file state e-file now. Thank you." Then says, "By the way, you can't e-file." You ask for your money back and the preparer says, "Well, fill out this form, and maybe I'll get back to you after tax season. I mean, after all, you just agreed to pay me for that service." Hahahahahahahaha!!!!!!!
All TurboTax® Offerings Reviews - Page 317
Date published: 2022-04-23