TURBOTAX CUSTOMER REVIEWS

TurboTax Premier Reviews

Designed for every level of investor, TurboTax Premier automatically imports investment income from financial institutions and gives you step-by-step guidance online on reporting rental income.

(4.3/5 | 16545 reviews)
Star ratings are from 2022
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Rated 5 out of 5 by from To Easy Was quick and painless. Filing for Dummies. Thank you Turbo Tax !
Date published: 2022-09-17
Rated 3 out of 5 by from TurboTax is very good except on foreign taxes TurboTax 2020 Premium for Mac was released with a (or perhaps several) bug in the foreign tax part. I've been working it intensively with the goal of filing a 1040X. Have only partially succeeded. That part is horrible, and their "experts" haven't been able to resolve the issues.
Date published: 2022-09-17
Rated 5 out of 5 by from Deep is awesome. Deep made this experience easy and relatively pain-free. I appreciate the great job he did.
Date published: 2022-09-16
Rated 5 out of 5 by from Turbo tax is great It is simple the live expert was really great also.
Date published: 2022-09-16
Rated 5 out of 5 by from Very Helpful I spoke with Rueben today. He was excellent ~ very knowledgeable and certainly patient. I would ask for his help again.
Date published: 2022-09-16
Rated 5 out of 5 by from great job thank you so much for all of your help today! i will keep using turbo tax
Date published: 2022-09-16
Rated 5 out of 5 by from Thorough and easy to use! I’ve used TurboTax for years. They make it easy with optional information tags to give more detailed descriptions of what is needed, what most people choose, a list of criteria if it is available for you, and where else you may need to find the information if it is too specific. Although I’ve used it to file federal and state, multiple children, and married; it has recently been useful for our small business.
Date published: 2022-09-16
Rated 5 out of 5 by from I so enjoyed the new system It was easy and fast to use. Sally communicated and walked me the entire way to the finish
Date published: 2022-09-16
Rated 4 out of 5 by from TurboTax is really good Good experience. I had to connect with a turbotax rep, and that went well. Got all of my concerns taken care of.
Date published: 2022-09-16
Rated 3 out of 5 by from Used to be better To be fair, my taxes were complicated this year. But they were just as complicated the last 2 years, and this year it was much, much more difficult for me to get the help I needed from TurboTax experts. I spoke to almost a dozen people and only a couple were helpful. It was difficult to connect. I do think I eventually got the answers I needed, but it took months.
Date published: 2022-09-16
All TurboTax® Offerings Reviews - Page 312
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from To Easy Was quick and painless. Filing for Dummies. Thank you Turbo Tax !
Date published: 2022-09-17
Rated 3 out of 5 by from TurboTax is very good except on foreign taxes TurboTax 2020 Premium for Mac was released with a (or perhaps several) bug in the foreign tax part. I've been working it intensively with the goal of filing a 1040X. Have only partially succeeded. That part is horrible, and their "experts" haven't been able to resolve the issues.
Date published: 2022-09-17
Rated 5 out of 5 by from Deep is awesome. Deep made this experience easy and relatively pain-free. I appreciate the great job he did.
Date published: 2022-09-16
Rated 5 out of 5 by from Turbo tax is great It is simple the live expert was really great also.
Date published: 2022-09-16
Rated 5 out of 5 by from Very Helpful I spoke with Rueben today. He was excellent ~ very knowledgeable and certainly patient. I would ask for his help again.
Date published: 2022-09-16
Rated 5 out of 5 by from great job thank you so much for all of your help today! i will keep using turbo tax
Date published: 2022-09-16
Rated 5 out of 5 by from Thorough and easy to use! I’ve used TurboTax for years. They make it easy with optional information tags to give more detailed descriptions of what is needed, what most people choose, a list of criteria if it is available for you, and where else you may need to find the information if it is too specific. Although I’ve used it to file federal and state, multiple children, and married; it has recently been useful for our small business.
Date published: 2022-09-16
Rated 5 out of 5 by from I so enjoyed the new system It was easy and fast to use. Sally communicated and walked me the entire way to the finish
Date published: 2022-09-16
Rated 4 out of 5 by from TurboTax is really good Good experience. I had to connect with a turbotax rep, and that went well. Got all of my concerns taken care of.
Date published: 2022-09-16
Rated 3 out of 5 by from Used to be better To be fair, my taxes were complicated this year. But they were just as complicated the last 2 years, and this year it was much, much more difficult for me to get the help I needed from TurboTax experts. I spoke to almost a dozen people and only a couple were helpful. It was difficult to connect. I do think I eventually got the answers I needed, but it took months.
Date published: 2022-09-16
All TurboTax® Offerings Reviews - Page 312