TURBOTAX CUSTOMER REVIEWS

TurboTax Premier Reviews

Designed for every level of investor, TurboTax Premier automatically imports investment income from financial institutions and gives you step-by-step guidance online on reporting rental income.

(4.3/5 | 16545 reviews)
Star ratings are from 2022
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 3 out of 5 by from K1 section needs help program thinks I need K1 statements, can't get rid of it
Date published: 2022-10-12
Rated 3 out of 5 by from NEED WORK ON STATE RETURNS YOU SHOULD BE ABLE TO BETTER REVIEW INFORMATION ON STATE RETURN AND SEE IF ITEMS NEED TO BE CHANGED ALSO TWICE ASKED FOR HELP ONLY TO GET DISCONNECTED AFTER WAITING AND START TALKING WITH ASSITANCE PERSON, THEY SHOULD CALL BACK
Date published: 2022-10-12
Rated 5 out of 5 by from Great service Love it. Great service. Better than when I had Liberty Tax
Date published: 2022-10-12
Rated 5 out of 5 by from Virginia is a Super Hero Knowledgable, nice, patient,........................
Date published: 2022-10-12
Rated 1 out of 5 by from Best within the preparer's ability within limited There are many things that should be improved. I gave my feedback on the call I received. Ability to see past reviews. Ability to view the progress of the tax preparer. Ability to know with confidence that I will get it done. Copy of all the worksheets so that I can explain how the numbers were calculated to auditors or irs in the future. It is so frustrating to not have all the worksheets. Basically trust the person and I won't be able to explain later. There was no guidance on how to improve my tax situation in the future like regular doing it on my own. There wasn't an insight into what else I can do to improve my tax situation. There was no transparency of the price. There is no website listing all the prices and I didn't know until the end. Have to also upload 1 file at a time. Unable to sort the docs by file name or upload timestamp.
Date published: 2022-10-12
Rated 5 out of 5 by from TurboTax was so easy to use My professional expert was great to work with and very knowledgeable!
Date published: 2022-10-12
Rated 5 out of 5 by from Okay Great experience. Will continue to use. Makes life easy!
Date published: 2022-10-12
Rated 5 out of 5 by from Love the Live Version My TurboTax Live expert was awesome, better than most CPA's I've used in the past!
Date published: 2022-10-12
Rated 5 out of 5 by from My 2021 Turbo Tax I did not need to speak with anyone as my taxes were straight forward. I was nice just in case if I needed assistance.
Date published: 2022-10-12
Rated 5 out of 5 by from EXCELLENT! THANKS JOHN, FOR ALL OF YOUR HELP. YOUR COMMUNICATION AND PATIENTS WERE STELLAR.
Date published: 2022-10-12
All TurboTax® Offerings Reviews - Page 194
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 3 out of 5 by from K1 section needs help program thinks I need K1 statements, can't get rid of it
Date published: 2022-10-12
Rated 3 out of 5 by from NEED WORK ON STATE RETURNS YOU SHOULD BE ABLE TO BETTER REVIEW INFORMATION ON STATE RETURN AND SEE IF ITEMS NEED TO BE CHANGED ALSO TWICE ASKED FOR HELP ONLY TO GET DISCONNECTED AFTER WAITING AND START TALKING WITH ASSITANCE PERSON, THEY SHOULD CALL BACK
Date published: 2022-10-12
Rated 5 out of 5 by from Great service Love it. Great service. Better than when I had Liberty Tax
Date published: 2022-10-12
Rated 5 out of 5 by from Virginia is a Super Hero Knowledgable, nice, patient,........................
Date published: 2022-10-12
Rated 1 out of 5 by from Best within the preparer's ability within limited There are many things that should be improved. I gave my feedback on the call I received. Ability to see past reviews. Ability to view the progress of the tax preparer. Ability to know with confidence that I will get it done. Copy of all the worksheets so that I can explain how the numbers were calculated to auditors or irs in the future. It is so frustrating to not have all the worksheets. Basically trust the person and I won't be able to explain later. There was no guidance on how to improve my tax situation in the future like regular doing it on my own. There wasn't an insight into what else I can do to improve my tax situation. There was no transparency of the price. There is no website listing all the prices and I didn't know until the end. Have to also upload 1 file at a time. Unable to sort the docs by file name or upload timestamp.
Date published: 2022-10-12
Rated 5 out of 5 by from TurboTax was so easy to use My professional expert was great to work with and very knowledgeable!
Date published: 2022-10-12
Rated 5 out of 5 by from Okay Great experience. Will continue to use. Makes life easy!
Date published: 2022-10-12
Rated 5 out of 5 by from Love the Live Version My TurboTax Live expert was awesome, better than most CPA's I've used in the past!
Date published: 2022-10-12
Rated 5 out of 5 by from My 2021 Turbo Tax I did not need to speak with anyone as my taxes were straight forward. I was nice just in case if I needed assistance.
Date published: 2022-10-12
Rated 5 out of 5 by from EXCELLENT! THANKS JOHN, FOR ALL OF YOUR HELP. YOUR COMMUNICATION AND PATIENTS WERE STELLAR.
Date published: 2022-10-12
All TurboTax® Offerings Reviews - Page 194