TURBOTAX CUSTOMER REVIEWS

TurboTax Premier Reviews

Designed for every level of investor, TurboTax Premier automatically imports investment income from financial institutions and gives you step-by-step guidance online on reporting rental income.

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Own a business
Student
Rated 3 out of 5 by from Product good tax experts need product training Product is good, guides step by step. However, in certain specific situations the questions are confusing. I had to call tax expert twice. First one did not know anything. Second person was very helpful knew basic questions but missed properly guiding with question for two Form 1098 due to 2 mortgage statements
Date published: 2021-05-13
Rated 4 out of 5 by from Filing Lyft with TurboTax The process was quick and easily understandable. I will continue to use their services the reason why I gave four stars versus five is because Lyft provided the service would be 100% free and TurboTax consistently I was trying to get $60 to file it (MAX).. Besides that it is a wonderful service taxes filed easy.
Date published: 2021-05-13
Rated 1 out of 5 by from Poor customer service Getting ready to file my state taxes and turbo tax requested proof of purchase. I'd already filed one return. I couldn't find my original box and couldn't get a support person on the phone. Had to file by mail.
Date published: 2021-05-13
Rated 5 out of 5 by from Awesome Great experience, loved it , amazing , woo hoo, abba dabba jabba
Date published: 2021-05-13
Rated 5 out of 5 by from TurboTax is amazing! i love how i can confidently file my own taxes and go back to edit any mistakes before actually filing. Also the customer service is great! very helpful
Date published: 2021-05-13
Rated 5 out of 5 by from Turbo Tax is AWESOME! Its no nice to have the hands on help and ensure that we are filling correctly and not to have to pay the high fees to have someone file for us.
Date published: 2021-05-13
Rated 5 out of 5 by from Turbo Tax is Awesome It's easy to use and someone is available to answer any questions.
Date published: 2021-05-13
Rated 5 out of 5 by from Good Turbotax I hope you can provide a convenient way to synchronize the CD version content with my Tubotax account, even for previous years
Date published: 2021-05-13
Rated 1 out of 5 by from It took me 7 hours to file-it set up a new account I signed in with my phone instead of a password (it gave me both options) It set up a whole new account that didn't have my information. What a waste...AND after I paid for the new tax filing I was told that I couldn't get to the previous years. REALLY FRUSTRATED!
Date published: 2021-05-13
Rated 1 out of 5 by from mandatory but not required refund processing fee No Requirement To Use the Refund Processing Service In Order To File Electronically however you have to agree to the $40 fee to move on to the next page. seems unscrupulous.
Date published: 2021-05-13
All TurboTax® Offerings Reviews - Page 1501
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 3 out of 5 by from Product good tax experts need product training Product is good, guides step by step. However, in certain specific situations the questions are confusing. I had to call tax expert twice. First one did not know anything. Second person was very helpful knew basic questions but missed properly guiding with question for two Form 1098 due to 2 mortgage statements
Date published: 2021-05-13
Rated 4 out of 5 by from Filing Lyft with TurboTax The process was quick and easily understandable. I will continue to use their services the reason why I gave four stars versus five is because Lyft provided the service would be 100% free and TurboTax consistently I was trying to get $60 to file it (MAX).. Besides that it is a wonderful service taxes filed easy.
Date published: 2021-05-13
Rated 1 out of 5 by from Poor customer service Getting ready to file my state taxes and turbo tax requested proof of purchase. I'd already filed one return. I couldn't find my original box and couldn't get a support person on the phone. Had to file by mail.
Date published: 2021-05-13
Rated 5 out of 5 by from Awesome Great experience, loved it , amazing , woo hoo, abba dabba jabba
Date published: 2021-05-13
Rated 5 out of 5 by from TurboTax is amazing! i love how i can confidently file my own taxes and go back to edit any mistakes before actually filing. Also the customer service is great! very helpful
Date published: 2021-05-13
Rated 5 out of 5 by from Turbo Tax is AWESOME! Its no nice to have the hands on help and ensure that we are filling correctly and not to have to pay the high fees to have someone file for us.
Date published: 2021-05-13
Rated 5 out of 5 by from Turbo Tax is Awesome It's easy to use and someone is available to answer any questions.
Date published: 2021-05-13
Rated 5 out of 5 by from Good Turbotax I hope you can provide a convenient way to synchronize the CD version content with my Tubotax account, even for previous years
Date published: 2021-05-13
Rated 1 out of 5 by from It took me 7 hours to file-it set up a new account I signed in with my phone instead of a password (it gave me both options) It set up a whole new account that didn't have my information. What a waste...AND after I paid for the new tax filing I was told that I couldn't get to the previous years. REALLY FRUSTRATED!
Date published: 2021-05-13
Rated 1 out of 5 by from mandatory but not required refund processing fee No Requirement To Use the Refund Processing Service In Order To File Electronically however you have to agree to the $40 fee to move on to the next page. seems unscrupulous.
Date published: 2021-05-13
All TurboTax® Offerings Reviews - Page 1501