TURBOTAX CUSTOMER REVIEWS

TurboTax Premier Reviews

Designed for every level of investor, TurboTax Premier automatically imports investment income from financial institutions and gives you step-by-step guidance online on reporting rental income.

(4.3/5 | 16545 reviews)
Star ratings are from 2022
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Using turbo tax for 10 years now Turbo tax is just made easy to use. There are hints and helpful tips on every page. They already know when something is confusing and have it explained before we even realize it.
Date published: 2022-10-15
Rated 5 out of 5 by from its convienant not to bad pretty easy took bout 30 min to do free edition jhdjhtdytj
Date published: 2022-10-15
Rated 1 out of 5 by from Hosed again by Turbo Tax It is bad enough paying taxes but to go through the pain and agony of filing with TurboTax makes the experience 10X worse but I have filed using this app in the past and seem to be stuck with it. The application is slow, the filing process is terrible and the inability for TurboTax to remember if I used the app or the online version killls me. I think I have paid twice every year for filing because I know if I question the issue it will make go through the whole painful process again. Shame on me for not breaking this annual misery and use a different app. Maybe next year.
Date published: 2022-10-15
Rated 5 out of 5 by from Turbo tax reliable and easy to use I have been using Turbo tax for years. I like it very much. It's easy to use and it guides you very well through the tax preparation process. Also, I like they are updating it every year to make it easier to use.
Date published: 2022-10-15
Rated 2 out of 5 by from Was promised assistance While the application is easy to use and has a lot of helpful tips, there were times I had questions. I asked repeatedly when purchasing the TurboTax Business package if there would be assistance available. I was guaranteed their account reps understood the software and could answer general questions. When the time came, I called and received the run around for hours until someone finally said "we do not provide assistance on the business side". I requested a refund. Let's see if they at least honor that.
Date published: 2022-10-15
Rated 4 out of 5 by from The efile and credit card payment method This process is so redundant it bring my temper to a boil. More painful than actually doing my taxes.
Date published: 2022-10-15
Rated 5 out of 5 by from PEACE OF MIND FROM START TO FINISH I have been using turbo tax for more than 10 years. It is great to have all my information in one place and a partner in getting my taxes done. I do about the same amount of work as I did when getting things together for a tax accountant, but then just input it in the program and Wala. I have paid accountants $2000 to $7000 a year, before I was turned on to turbo tax. And once you are on the program, your taxes are they priority without interruption. ALWAYS AN EXPERT TO SPEAK WITH IF NEED BE, TOO.
Date published: 2022-10-15
Rated 1 out of 5 by from bad CS all around chat live and online i paid for it to be correct since this is the first time ever claimig my business and i kept getting disconnected and had to do it myself i need a full refund.
Date published: 2022-10-15
Rated 1 out of 5 by from Intuit TurboTax Lobbies Hard for Complex Tax Codes The TurboTax lobbyists have really succeeded this year at making taxes so difficult, everyone needs their product, or an army of accountants (who by they way will also use their product)
Date published: 2022-10-15
Rated 3 out of 5 by from Is Turbo Tax on top of its game? I've been using TT for years and have generally found it very helpful. Over these years my tax situation(s) have changed but TT still appears to be dragging forms and worksheets along from previous years that no long apply for my situation (Schedule K for example) or I don't want to use (business use of personnel vehicle for example). Consider adding an option to delete a form or worksheet if no longer needed.
Date published: 2022-10-15
All TurboTax® Offerings Reviews - Page 151
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Using turbo tax for 10 years now Turbo tax is just made easy to use. There are hints and helpful tips on every page. They already know when something is confusing and have it explained before we even realize it.
Date published: 2022-10-15
Rated 5 out of 5 by from its convienant not to bad pretty easy took bout 30 min to do free edition jhdjhtdytj
Date published: 2022-10-15
Rated 1 out of 5 by from Hosed again by Turbo Tax It is bad enough paying taxes but to go through the pain and agony of filing with TurboTax makes the experience 10X worse but I have filed using this app in the past and seem to be stuck with it. The application is slow, the filing process is terrible and the inability for TurboTax to remember if I used the app or the online version killls me. I think I have paid twice every year for filing because I know if I question the issue it will make go through the whole painful process again. Shame on me for not breaking this annual misery and use a different app. Maybe next year.
Date published: 2022-10-15
Rated 5 out of 5 by from Turbo tax reliable and easy to use I have been using Turbo tax for years. I like it very much. It's easy to use and it guides you very well through the tax preparation process. Also, I like they are updating it every year to make it easier to use.
Date published: 2022-10-15
Rated 2 out of 5 by from Was promised assistance While the application is easy to use and has a lot of helpful tips, there were times I had questions. I asked repeatedly when purchasing the TurboTax Business package if there would be assistance available. I was guaranteed their account reps understood the software and could answer general questions. When the time came, I called and received the run around for hours until someone finally said "we do not provide assistance on the business side". I requested a refund. Let's see if they at least honor that.
Date published: 2022-10-15
Rated 4 out of 5 by from The efile and credit card payment method This process is so redundant it bring my temper to a boil. More painful than actually doing my taxes.
Date published: 2022-10-15
Rated 5 out of 5 by from PEACE OF MIND FROM START TO FINISH I have been using turbo tax for more than 10 years. It is great to have all my information in one place and a partner in getting my taxes done. I do about the same amount of work as I did when getting things together for a tax accountant, but then just input it in the program and Wala. I have paid accountants $2000 to $7000 a year, before I was turned on to turbo tax. And once you are on the program, your taxes are they priority without interruption. ALWAYS AN EXPERT TO SPEAK WITH IF NEED BE, TOO.
Date published: 2022-10-15
Rated 1 out of 5 by from bad CS all around chat live and online i paid for it to be correct since this is the first time ever claimig my business and i kept getting disconnected and had to do it myself i need a full refund.
Date published: 2022-10-15
Rated 1 out of 5 by from Intuit TurboTax Lobbies Hard for Complex Tax Codes The TurboTax lobbyists have really succeeded this year at making taxes so difficult, everyone needs their product, or an army of accountants (who by they way will also use their product)
Date published: 2022-10-15
Rated 3 out of 5 by from Is Turbo Tax on top of its game? I've been using TT for years and have generally found it very helpful. Over these years my tax situation(s) have changed but TT still appears to be dragging forms and worksheets along from previous years that no long apply for my situation (Schedule K for example) or I don't want to use (business use of personnel vehicle for example). Consider adding an option to delete a form or worksheet if no longer needed.
Date published: 2022-10-15
All TurboTax® Offerings Reviews - Page 151