TURBOTAX CUSTOMER REVIEWS

TurboTax Premier Reviews

Designed for every level of investor, TurboTax Premier automatically imports investment income from financial institutions and gives you step-by-step guidance online on reporting rental income.

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Own a business
Student
Rated 1 out of 5 by from Says you will receive return in 21 days Product states you will receive a refund in 21 days and so far I am almost 2 months in and still waiting for a refund! For the price that I paid for the premium Turbo Tax I would hope that the program and IRS could guarantee at least the 21 day return. My daughters return that I did with the deluxe Software took 2 months to get return as well. For this I can pay H&R Block and get my return right away.
Date published: 2021-05-25
Rated 3 out of 5 by from Turbotax is okay I got confused but fixed it ..but why did i have to pay this time ?
Date published: 2021-05-25
Rated 5 out of 5 by from Turbotax is excellent that is the second year I use Turbotax and I recommend it to all of my friends and relatives.
Date published: 2021-05-25
Rated 5 out of 5 by from First time using and it was so easy! I haven't used TurboTax before, i was nervous but this was so easy and quick! I'll definitely use it again!
Date published: 2021-05-25
Rated 5 out of 5 by from Turbo Tax Now and Forever I love Turbo Tax. Zero hidden fees an hassles! I am not sure where my State Return went though. It was up there as a State Return amount. Then it suddenly said $0.00
Date published: 2021-05-25
Rated 5 out of 5 by from Turbo Tax Deluxe was very good for me. N/A -I have no comment today. Thank you very much.
Date published: 2021-05-25
Rated 5 out of 5 by from great job i was impressed good work and clear communications
Date published: 2021-05-25
Rated 5 out of 5 by from User friendly and to the point, great experience! Didn’t engage with live service- clear and easy to follow directions
Date published: 2021-05-25
Rated 5 out of 5 by from Turbo Tax Premier worth every penny I talked to a Turbo Tax live expert twice. They were both knowledgeable and pleasant. They answered all my questions (mostly procedural) on how to navigate the live version and helped me to start to maximize for the best results. I had a few little issues in the beginning and when I was working on my State return - problems were resolved. Great system almost nothing needs to be added manually. Your tax documents - including your w-2, interest and brokerage statements - can be retrieved and used easily with minimal effort which minimizes errors in entering data.
Date published: 2021-05-25
Rated 5 out of 5 by from TurboTax is awesome TurboTax software is good I'm been using it from 2008 and i had no problem with it
Date published: 2021-05-25
All TurboTax® Offerings Reviews - Page 151
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 1 out of 5 by from Says you will receive return in 21 days Product states you will receive a refund in 21 days and so far I am almost 2 months in and still waiting for a refund! For the price that I paid for the premium Turbo Tax I would hope that the program and IRS could guarantee at least the 21 day return. My daughters return that I did with the deluxe Software took 2 months to get return as well. For this I can pay H&R Block and get my return right away.
Date published: 2021-05-25
Rated 3 out of 5 by from Turbotax is okay I got confused but fixed it ..but why did i have to pay this time ?
Date published: 2021-05-25
Rated 5 out of 5 by from Turbotax is excellent that is the second year I use Turbotax and I recommend it to all of my friends and relatives.
Date published: 2021-05-25
Rated 5 out of 5 by from First time using and it was so easy! I haven't used TurboTax before, i was nervous but this was so easy and quick! I'll definitely use it again!
Date published: 2021-05-25
Rated 5 out of 5 by from Turbo Tax Now and Forever I love Turbo Tax. Zero hidden fees an hassles! I am not sure where my State Return went though. It was up there as a State Return amount. Then it suddenly said $0.00
Date published: 2021-05-25
Rated 5 out of 5 by from Turbo Tax Deluxe was very good for me. N/A -I have no comment today. Thank you very much.
Date published: 2021-05-25
Rated 5 out of 5 by from great job i was impressed good work and clear communications
Date published: 2021-05-25
Rated 5 out of 5 by from User friendly and to the point, great experience! Didn’t engage with live service- clear and easy to follow directions
Date published: 2021-05-25
Rated 5 out of 5 by from Turbo Tax Premier worth every penny I talked to a Turbo Tax live expert twice. They were both knowledgeable and pleasant. They answered all my questions (mostly procedural) on how to navigate the live version and helped me to start to maximize for the best results. I had a few little issues in the beginning and when I was working on my State return - problems were resolved. Great system almost nothing needs to be added manually. Your tax documents - including your w-2, interest and brokerage statements - can be retrieved and used easily with minimal effort which minimizes errors in entering data.
Date published: 2021-05-25
Rated 5 out of 5 by from TurboTax is awesome TurboTax software is good I'm been using it from 2008 and i had no problem with it
Date published: 2021-05-25
All TurboTax® Offerings Reviews - Page 151