TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Premier Reviews

Read unbiased reviews from real TurboTax Live Assisted Premier customers. Get unlimited help and year-round advice on stocks, bonds, and crypto from tax experts.

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Rated 5 out of 5 by from EASY PEEZY very simple to follow process. Everyone should choose Turbo tax
Date published: 2023-03-17
Rated 4 out of 5 by from Good to have Turbo Tax The experience was good. Somewhat fast. And helpful
Date published: 2023-03-17
Rated 5 out of 5 by from Best Website I've Ever Used Simple, engaging, makes taxes fun. Super helpful. A+
Date published: 2023-03-17
Rated 5 out of 5 by from TurboTax is awesome My experience with TurboTax was easy to follow the instruction into Baby to upload my information
Date published: 2023-03-17
Rated 4 out of 5 by from first time independent tax prep such a great experience and glad I got the live help because it helped with all my questions and the rep was wonderful
Date published: 2023-03-17
Rated 5 out of 5 by from Turbo Tax personal on the phone was very helpful I appreciated the assistance from Tracey. She help me clarify a 1099-R form and entered information into my tax return correctly. Thank you.
Date published: 2023-03-16
Rated 5 out of 5 by from Turbo Tax Good to work with..And reliable. Recommended for everyone.
Date published: 2023-03-16
Rated 4 out of 5 by from Lacking help in stopping business use of home and You still need to do all the gathering (as expected), but I should not need to hire a tax advisor to ex[\plain what kind of depreciation to use...that should be saved from year to year.
Date published: 2023-03-16
Rated 2 out of 5 by from TurboTax has changed We've used turbotax for years now and have put up with the increasing prices each time. But this year was... difficult. They used to provide better info and explanations for things, helping walk you through... Yet somehow this year's took us 5 hours to do ourselves because we had to search for so much information on irs.gov. Everything is hidden behind pay walls. It's as if they purposefully made it more difficult to use this year to try and make you use "live help". I don't know if we'll be using this again next year.
Date published: 2023-03-16
Rated 2 out of 5 by from Overpriced It cost more for them to file my state return than I was even getting back from the state. Free returns are no longer free.
Date published: 2023-03-16
All TurboTax® Offerings Reviews - Page 320
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from EASY PEEZY very simple to follow process. Everyone should choose Turbo tax
Date published: 2023-03-17
Rated 4 out of 5 by from Good to have Turbo Tax The experience was good. Somewhat fast. And helpful
Date published: 2023-03-17
Rated 5 out of 5 by from Best Website I've Ever Used Simple, engaging, makes taxes fun. Super helpful. A+
Date published: 2023-03-17
Rated 5 out of 5 by from TurboTax is awesome My experience with TurboTax was easy to follow the instruction into Baby to upload my information
Date published: 2023-03-17
Rated 4 out of 5 by from first time independent tax prep such a great experience and glad I got the live help because it helped with all my questions and the rep was wonderful
Date published: 2023-03-17
Rated 5 out of 5 by from Turbo Tax personal on the phone was very helpful I appreciated the assistance from Tracey. She help me clarify a 1099-R form and entered information into my tax return correctly. Thank you.
Date published: 2023-03-16
Rated 5 out of 5 by from Turbo Tax Good to work with..And reliable. Recommended for everyone.
Date published: 2023-03-16
Rated 4 out of 5 by from Lacking help in stopping business use of home and You still need to do all the gathering (as expected), but I should not need to hire a tax advisor to ex[\plain what kind of depreciation to use...that should be saved from year to year.
Date published: 2023-03-16
Rated 2 out of 5 by from TurboTax has changed We've used turbotax for years now and have put up with the increasing prices each time. But this year was... difficult. They used to provide better info and explanations for things, helping walk you through... Yet somehow this year's took us 5 hours to do ourselves because we had to search for so much information on irs.gov. Everything is hidden behind pay walls. It's as if they purposefully made it more difficult to use this year to try and make you use "live help". I don't know if we'll be using this again next year.
Date published: 2023-03-16
Rated 2 out of 5 by from Overpriced It cost more for them to file my state return than I was even getting back from the state. Free returns are no longer free.
Date published: 2023-03-16
All TurboTax® Offerings Reviews - Page 320