TURBOTAX CUSTOMER REVIEWS

TurboTax Live Full Service Basic Reviews

Read unbiased reviews from real TurboTax Live Full Service Basic customers. Let an expert do your taxes for you, start to finish. For simple tax returns only. Not all taxpayers qualify

TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Turbo Tax Premium Gets the Job Done Nice and Easy! I have been using TurboTax since 2004 and have not been disappointed. Very convenient, easy to use and pay. No complaints here. No better way to complete and file taxes.
Date published: 2023-03-30
Rated 5 out of 5 by from Turbo Tax again makes filing easy Your directions are always clear and you catch all my errors
Date published: 2023-03-30
Rated 5 out of 5 by from Turbo tax is the answer In a word "Painless". A great experience. 8 years running.
Date published: 2023-03-30
Rated 5 out of 5 by from Awesome!! Im only 17 and I was able to do my own taxes bc of how easy it was.
Date published: 2023-03-30
Rated 4 out of 5 by from worked well for my simple use-case. Generally ok. Online Help is quite useful. Getting a Turbo-tax person was difficult.
Date published: 2023-03-30
Rated 5 out of 5 by from Super easy and convenient for everyone I love the convenience and the easy way to file my taxes from the comfort of my home.
Date published: 2023-03-30
Rated 5 out of 5 by from Great I have always used turbo tax for many years. Its all about trust and although the last 2 years i went elsewhere, i told myself i should have used TT! I will continue to use it and love that i can get help at any time.
Date published: 2023-03-30
Rated 4 out of 5 by from Excellent product Turbo Tax has helped me for many years and is always easy to navigate. The option to choose the areas I want to work on and avoid all the unrelated questions is great. Still a few nagging problems like asking me to change my computer locality settings when they are perfectly compatible with TurboTax...
Date published: 2023-03-30
Rated 2 out of 5 by from TurboTax Online is cumbersome I have used TurboTax on CD for 15 years and think it is great. This year I tried the online version and it is terrible. It is very difficult to navigate and not intuitive. It is extremely difficult to find tax forms.
Date published: 2023-03-30
Rated 4 out of 5 by from Does the job It was okay, at times a bit of waiting, but not bad for a free service. Service reps were nice and easy to work with. I did leave with a few questions.
Date published: 2023-03-30
All TurboTax® Offerings Reviews - Page 10
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Turbo Tax Premium Gets the Job Done Nice and Easy! I have been using TurboTax since 2004 and have not been disappointed. Very convenient, easy to use and pay. No complaints here. No better way to complete and file taxes.
Date published: 2023-03-30
Rated 5 out of 5 by from Turbo Tax again makes filing easy Your directions are always clear and you catch all my errors
Date published: 2023-03-30
Rated 5 out of 5 by from Turbo tax is the answer In a word "Painless". A great experience. 8 years running.
Date published: 2023-03-30
Rated 5 out of 5 by from Awesome!! Im only 17 and I was able to do my own taxes bc of how easy it was.
Date published: 2023-03-30
Rated 4 out of 5 by from worked well for my simple use-case. Generally ok. Online Help is quite useful. Getting a Turbo-tax person was difficult.
Date published: 2023-03-30
Rated 5 out of 5 by from Super easy and convenient for everyone I love the convenience and the easy way to file my taxes from the comfort of my home.
Date published: 2023-03-30
Rated 5 out of 5 by from Great I have always used turbo tax for many years. Its all about trust and although the last 2 years i went elsewhere, i told myself i should have used TT! I will continue to use it and love that i can get help at any time.
Date published: 2023-03-30
Rated 4 out of 5 by from Excellent product Turbo Tax has helped me for many years and is always easy to navigate. The option to choose the areas I want to work on and avoid all the unrelated questions is great. Still a few nagging problems like asking me to change my computer locality settings when they are perfectly compatible with TurboTax...
Date published: 2023-03-30
Rated 2 out of 5 by from TurboTax Online is cumbersome I have used TurboTax on CD for 15 years and think it is great. This year I tried the online version and it is terrible. It is very difficult to navigate and not intuitive. It is extremely difficult to find tax forms.
Date published: 2023-03-30
Rated 4 out of 5 by from Does the job It was okay, at times a bit of waiting, but not bad for a free service. Service reps were nice and easy to work with. I did leave with a few questions.
Date published: 2023-03-30
All TurboTax® Offerings Reviews - Page 10