TURBOTAX CUSTOMER REVIEWS
TurboTax Live Full Service Reviews
Read unbiased reviews from real TurboTax Live Full Service customers. Our tax experts will do your taxes and review everything with you before filing so you’ll get every dollar you deserve.
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TurboTax Live Full Service
Rated 5 out of 5 by
Neatie from
Extremely terrific service
I am extremely satisfied with the service that I have received. They went over and above all expectation help me with my tax preparation. Thank you Turbo Tax for all your hard work.
Date published: 2023-03-15
Rated 2 out of 5 by
Xenacakes from
Took my monwy
When I started my taxes the payment was 59 dollars. But when I return to complete them you never showed me the amount that you were charging till I was charged. Then it was 126 dollars. When trying to call and get this issue cared for I was told you would send me an email. But the email had no info on it I called and was placed on hold and then hung up on. So now I'm stuck with paying an amount that was incorrect.
Date published: 2023-03-15
Rated 5 out of 5 by
Samsonite3 from
Great and dependable
Been using this for a decade. Very easy to use. Simple
Date published: 2023-03-15
Rated 5 out of 5 by
Paul 338 from
Turbo Tax is great!
Turbo Tax was a great help to file my taxes! I really like that it checks for all legitimate deductions, does several checks for accuracy and completeness, plus e-file my returns.
Date published: 2023-03-15
Rated 3 out of 5 by
MGSAZ from
TurboTax Business needs MAC OS option
Software is fine and does the job but it needs to have MAC OS, not just Windows.
Date published: 2023-03-15
Rated 2 out of 5 by
Bleaturbotax from
Customer support is garbage
Your call center is the worst, and that's saying something. It starts with the robot asking for my name and getting is completely wrong. Then when a human answers the phone they don't seem to be actually human. Their script must take the life out of them. I was going pay for the state tax auto file, but the experience was so terrible I'm mailing instead.
Date published: 2023-03-15
Rated 5 out of 5 by
Nikki78283 from
Quick and Reliable
I’ve used TurboTax for over 10 years. It’s quick and efficient every year!
Date published: 2023-03-15
Rated 5 out of 5 by
Banaby from
turbo tax is greate i recomend it to friends
I did not contact any of your agents because i didn't need to
Date published: 2023-03-15
Rated 5 out of 5 by
SatisfiedUser69 from
Doing this for 8 years and will continue to use it
Turbo Tax makes it simple to file. It seems like a burdenless guided tour with each and every step carefully detailed to what you need.
Date published: 2023-03-15
Rated 5 out of 5 by
brewskii from
love Turbo Tax
So easy to use. Very user friendly. Will continue to use.
All TurboTax® Offerings Reviews - Page 601
Date published: 2023-03-15
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 5 out of 5 by
Neatie from
Extremely terrific service
I am extremely satisfied with the service that I have received. They went over and above all expectation help me with my tax preparation. Thank you Turbo Tax for all your hard work.
Date published: 2023-03-15
Rated 2 out of 5 by
Xenacakes from
Took my monwy
When I started my taxes the payment was 59 dollars. But when I return to complete them you never showed me the amount that you were charging till I was charged. Then it was 126 dollars. When trying to call and get this issue cared for I was told you would send me an email. But the email had no info on it I called and was placed on hold and then hung up on. So now I'm stuck with paying an amount that was incorrect.
Date published: 2023-03-15
Rated 5 out of 5 by
Samsonite3 from
Great and dependable
Been using this for a decade. Very easy to use. Simple
Date published: 2023-03-15
Rated 5 out of 5 by
Paul 338 from
Turbo Tax is great!
Turbo Tax was a great help to file my taxes! I really like that it checks for all legitimate deductions, does several checks for accuracy and completeness, plus e-file my returns.
Date published: 2023-03-15
Rated 3 out of 5 by
MGSAZ from
TurboTax Business needs MAC OS option
Software is fine and does the job but it needs to have MAC OS, not just Windows.
Date published: 2023-03-15
Rated 2 out of 5 by
Bleaturbotax from
Customer support is garbage
Your call center is the worst, and that's saying something. It starts with the robot asking for my name and getting is completely wrong. Then when a human answers the phone they don't seem to be actually human. Their script must take the life out of them. I was going pay for the state tax auto file, but the experience was so terrible I'm mailing instead.
Date published: 2023-03-15
Rated 5 out of 5 by
Nikki78283 from
Quick and Reliable
I’ve used TurboTax for over 10 years. It’s quick and efficient every year!
Date published: 2023-03-15
Rated 5 out of 5 by
Banaby from
turbo tax is greate i recomend it to friends
I did not contact any of your agents because i didn't need to
Date published: 2023-03-15
Rated 5 out of 5 by
SatisfiedUser69 from
Doing this for 8 years and will continue to use it
Turbo Tax makes it simple to file. It seems like a burdenless guided tour with each and every step carefully detailed to what you need.
Date published: 2023-03-15
Rated 5 out of 5 by
brewskii from
love Turbo Tax
So easy to use. Very user friendly. Will continue to use.
All TurboTax® Offerings Reviews - Page 601
Date published: 2023-03-15