TURBOTAX CUSTOMER REVIEWS

TurboTax Live Full Service Reviews

Read unbiased reviews from real TurboTax Live Full Service customers. Our tax experts will do your taxes and review everything with you before filing so you’ll get every dollar you deserve.

TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Extremely terrific service I am extremely satisfied with the service that I have received. They went over and above all expectation help me with my tax preparation. Thank you Turbo Tax for all your hard work.
Date published: 2023-03-15
Rated 2 out of 5 by from Took my monwy When I started my taxes the payment was 59 dollars. But when I return to complete them you never showed me the amount that you were charging till I was charged. Then it was 126 dollars. When trying to call and get this issue cared for I was told you would send me an email. But the email had no info on it I called and was placed on hold and then hung up on. So now I'm stuck with paying an amount that was incorrect.
Date published: 2023-03-15
Rated 5 out of 5 by from Great and dependable Been using this for a decade. Very easy to use. Simple
Date published: 2023-03-15
Rated 5 out of 5 by from Turbo Tax is great! Turbo Tax was a great help to file my taxes! I really like that it checks for all legitimate deductions, does several checks for accuracy and completeness, plus e-file my returns.
Date published: 2023-03-15
Rated 3 out of 5 by from TurboTax Business needs MAC OS option Software is fine and does the job but it needs to have MAC OS, not just Windows.
Date published: 2023-03-15
Rated 2 out of 5 by from Customer support is garbage Your call center is the worst, and that's saying something. It starts with the robot asking for my name and getting is completely wrong. Then when a human answers the phone they don't seem to be actually human. Their script must take the life out of them. I was going pay for the state tax auto file, but the experience was so terrible I'm mailing instead.
Date published: 2023-03-15
Rated 5 out of 5 by from Quick and Reliable I’ve used TurboTax for over 10 years. It’s quick and efficient every year!
Date published: 2023-03-15
Rated 5 out of 5 by from turbo tax is greate i recomend it to friends I did not contact any of your agents because i didn't need to
Date published: 2023-03-15
Rated 5 out of 5 by from Doing this for 8 years and will continue to use it Turbo Tax makes it simple to file. It seems like a burdenless guided tour with each and every step carefully detailed to what you need.
Date published: 2023-03-15
Rated 5 out of 5 by from love Turbo Tax So easy to use. Very user friendly. Will continue to use.
Date published: 2023-03-15
All TurboTax® Offerings Reviews - Page 601
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Extremely terrific service I am extremely satisfied with the service that I have received. They went over and above all expectation help me with my tax preparation. Thank you Turbo Tax for all your hard work.
Date published: 2023-03-15
Rated 2 out of 5 by from Took my monwy When I started my taxes the payment was 59 dollars. But when I return to complete them you never showed me the amount that you were charging till I was charged. Then it was 126 dollars. When trying to call and get this issue cared for I was told you would send me an email. But the email had no info on it I called and was placed on hold and then hung up on. So now I'm stuck with paying an amount that was incorrect.
Date published: 2023-03-15
Rated 5 out of 5 by from Great and dependable Been using this for a decade. Very easy to use. Simple
Date published: 2023-03-15
Rated 5 out of 5 by from Turbo Tax is great! Turbo Tax was a great help to file my taxes! I really like that it checks for all legitimate deductions, does several checks for accuracy and completeness, plus e-file my returns.
Date published: 2023-03-15
Rated 3 out of 5 by from TurboTax Business needs MAC OS option Software is fine and does the job but it needs to have MAC OS, not just Windows.
Date published: 2023-03-15
Rated 2 out of 5 by from Customer support is garbage Your call center is the worst, and that's saying something. It starts with the robot asking for my name and getting is completely wrong. Then when a human answers the phone they don't seem to be actually human. Their script must take the life out of them. I was going pay for the state tax auto file, but the experience was so terrible I'm mailing instead.
Date published: 2023-03-15
Rated 5 out of 5 by from Quick and Reliable I’ve used TurboTax for over 10 years. It’s quick and efficient every year!
Date published: 2023-03-15
Rated 5 out of 5 by from turbo tax is greate i recomend it to friends I did not contact any of your agents because i didn't need to
Date published: 2023-03-15
Rated 5 out of 5 by from Doing this for 8 years and will continue to use it Turbo Tax makes it simple to file. It seems like a burdenless guided tour with each and every step carefully detailed to what you need.
Date published: 2023-03-15
Rated 5 out of 5 by from love Turbo Tax So easy to use. Very user friendly. Will continue to use.
Date published: 2023-03-15
All TurboTax® Offerings Reviews - Page 601