TURBOTAX CUSTOMER REVIEWS

TurboTax Live Full Service Reviews

Read unbiased reviews from real TurboTax Live Full Service customers. Our tax experts will do your taxes and review everything with you before filing so you’ll get every dollar you deserve.

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Rated 5 out of 5 by from Always Great I've been buying TurboTax for my family for 20 years and it always works great.
Date published: 2023-03-22
Rated 2 out of 5 by from Connecting account I wish that I was able to connect my TurboTax account because I accidently created a new account this year without realizing and all of my info is on my old account.
Date published: 2023-03-22
Rated 5 out of 5 by from reliable year after year easy peasy lemon squeazy makes filing a piece of lemon cake lol
Date published: 2023-03-22
Rated 2 out of 5 by from Not transparent,i chose file free, but charged ! everyone I spoke with filed free in the past. I found no way to state that I did not want to be charged the $59.00 fee for state and then again for Federal. Feel that your site is not transparent otherwise I could have changed that.. In the beginning I DID choose the file for free selection but then I still get charged. My income was not much, I could use the funds more than you
Date published: 2023-03-22
Rated 5 out of 5 by from The live help was so helpful. Easy to use. First time using the live help, and the folks exceeded my expectations!!
Date published: 2023-03-22
Rated 1 out of 5 by from Could nott help me delete a form that kept me fro See above. Then I had to start a new return. Then you charged me again for the VA State filing. I want the $25 back for the second time I had to file due to your errors. Not a good way to run a business.
Date published: 2023-03-22
Rated 5 out of 5 by from Easy and quick Very user friendly. Good service. I would recommend this to anyone.
Date published: 2023-03-22
Rated 5 out of 5 by from Turbo Tax is very easy to use! I was able to use the online assistance right away when I ran into a problem with my return and got the assistance I needed. Thank you
Date published: 2023-03-22
Rated 5 out of 5 by from Turbo Tax is the way to file! We had a live assistant who was very knowledgeable and patient with us.
Date published: 2023-03-22
Rated 5 out of 5 by from TurboTax is GREAT! We have been using TurboTax for many years and have found the process very easy and extremely detailed.
Date published: 2023-03-22
All TurboTax® Offerings Reviews - Page 574
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Always Great I've been buying TurboTax for my family for 20 years and it always works great.
Date published: 2023-03-22
Rated 2 out of 5 by from Connecting account I wish that I was able to connect my TurboTax account because I accidently created a new account this year without realizing and all of my info is on my old account.
Date published: 2023-03-22
Rated 5 out of 5 by from reliable year after year easy peasy lemon squeazy makes filing a piece of lemon cake lol
Date published: 2023-03-22
Rated 2 out of 5 by from Not transparent,i chose file free, but charged ! everyone I spoke with filed free in the past. I found no way to state that I did not want to be charged the $59.00 fee for state and then again for Federal. Feel that your site is not transparent otherwise I could have changed that.. In the beginning I DID choose the file for free selection but then I still get charged. My income was not much, I could use the funds more than you
Date published: 2023-03-22
Rated 5 out of 5 by from The live help was so helpful. Easy to use. First time using the live help, and the folks exceeded my expectations!!
Date published: 2023-03-22
Rated 1 out of 5 by from Could nott help me delete a form that kept me fro See above. Then I had to start a new return. Then you charged me again for the VA State filing. I want the $25 back for the second time I had to file due to your errors. Not a good way to run a business.
Date published: 2023-03-22
Rated 5 out of 5 by from Easy and quick Very user friendly. Good service. I would recommend this to anyone.
Date published: 2023-03-22
Rated 5 out of 5 by from Turbo Tax is very easy to use! I was able to use the online assistance right away when I ran into a problem with my return and got the assistance I needed. Thank you
Date published: 2023-03-22
Rated 5 out of 5 by from Turbo Tax is the way to file! We had a live assistant who was very knowledgeable and patient with us.
Date published: 2023-03-22
Rated 5 out of 5 by from TurboTax is GREAT! We have been using TurboTax for many years and have found the process very easy and extremely detailed.
Date published: 2023-03-22
All TurboTax® Offerings Reviews - Page 574