TURBOTAX CUSTOMER REVIEWS

TurboTax Live Full Service Reviews

Read unbiased reviews from real TurboTax Live Full Service customers. Our tax experts will do your taxes and review everything with you before filing so you’ll get every dollar you deserve.

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Rated 1 out of 5 by from This years TurboTax is terrible My experience with TurboTax was horrible from start to finish. The 2022 version is awful compared with previous year's versions. I will never use Turbotax again and will spread the word to as many people as I can to seek an alternative for preparing their taxes. I can't begin to list the issues I had and I am an experienced user.
Date published: 2023-03-18
Rated 1 out of 5 by from 3x more expensive than last year it was always 40 bucks to file everything, this year its 119 for federal, 59 for state and 39 more just to pay with your return rather than upfront. took half my state return. wouldve put 0 stars
Date published: 2023-03-18
Rated 5 out of 5 by from Turbo Tax Live Assist awesome Yvonneda enagage knowing her taxes info and understood what i needed very very help. Explain everything I needed very helpful to me taxes are not easy she made it look very easy...nice person to work with
Date published: 2023-03-18
Rated 5 out of 5 by from TurboTax Works Well I like how it auto pulls info from financial institutions - saves having to fill out individual boxes and ensures better accuracy.
Date published: 2023-03-18
Rated 2 out of 5 by from JR annoying too many questions irrelevant to tax returns from other sites
Date published: 2023-03-18
Rated 5 out of 5 by from Always works for me! I received help on the phone from Jennifer, She was super helpful. She stayed with me until my problem was resolved. The Best!
Date published: 2023-03-18
Rated 5 out of 5 by from Longtime customer of TurboTax TurboTax is easy to use with the guided wizards and tax advice. I like the option of "ask expert". I used it for the first time because of some changes may family had in 2022.
Date published: 2023-03-18
Rated 5 out of 5 by from Great experience We are using Turbo Tax for all of our tax needs this year after a wonderful interaction with a Live Expert. He helped us figure out what minute detail we had missed in order to process the claim. The software is easy to use.
Date published: 2023-03-18
Rated 5 out of 5 by from Quick and Easy Turbotax walks you through everything, so I can be confident that I am not forgetting anything.
Date published: 2023-03-18
Rated 5 out of 5 by from AWESOME! EASY AND HELPFUL!! I have used turbo tax very first time and I really love it!! it is so easy to understand!
Date published: 2023-03-18
All TurboTax® Offerings Reviews - Page 260
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 1 out of 5 by from This years TurboTax is terrible My experience with TurboTax was horrible from start to finish. The 2022 version is awful compared with previous year's versions. I will never use Turbotax again and will spread the word to as many people as I can to seek an alternative for preparing their taxes. I can't begin to list the issues I had and I am an experienced user.
Date published: 2023-03-18
Rated 1 out of 5 by from 3x more expensive than last year it was always 40 bucks to file everything, this year its 119 for federal, 59 for state and 39 more just to pay with your return rather than upfront. took half my state return. wouldve put 0 stars
Date published: 2023-03-18
Rated 5 out of 5 by from Turbo Tax Live Assist awesome Yvonneda enagage knowing her taxes info and understood what i needed very very help. Explain everything I needed very helpful to me taxes are not easy she made it look very easy...nice person to work with
Date published: 2023-03-18
Rated 5 out of 5 by from TurboTax Works Well I like how it auto pulls info from financial institutions - saves having to fill out individual boxes and ensures better accuracy.
Date published: 2023-03-18
Rated 2 out of 5 by from JR annoying too many questions irrelevant to tax returns from other sites
Date published: 2023-03-18
Rated 5 out of 5 by from Always works for me! I received help on the phone from Jennifer, She was super helpful. She stayed with me until my problem was resolved. The Best!
Date published: 2023-03-18
Rated 5 out of 5 by from Longtime customer of TurboTax TurboTax is easy to use with the guided wizards and tax advice. I like the option of "ask expert". I used it for the first time because of some changes may family had in 2022.
Date published: 2023-03-18
Rated 5 out of 5 by from Great experience We are using Turbo Tax for all of our tax needs this year after a wonderful interaction with a Live Expert. He helped us figure out what minute detail we had missed in order to process the claim. The software is easy to use.
Date published: 2023-03-18
Rated 5 out of 5 by from Quick and Easy Turbotax walks you through everything, so I can be confident that I am not forgetting anything.
Date published: 2023-03-18
Rated 5 out of 5 by from AWESOME! EASY AND HELPFUL!! I have used turbo tax very first time and I really love it!! it is so easy to understand!
Date published: 2023-03-18
All TurboTax® Offerings Reviews - Page 260