TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Deluxe Reviews

Read unbiased reviews from real TurboTax Live Assisted Deluxe customers. Maximize deductions and credits with unlimited expert advice and a final review before you file.

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Rated 5 out of 5 by from Quick and easy It was quick and easy user friendly and it helps me understand my w2 allot better
Date published: 2023-04-13
Rated 5 out of 5 by from TURBO TAX IS FANTASTIC Always easy to use. Absolutely enjoy using this program!
Date published: 2023-04-13
Rated 4 out of 5 by from TurboTax was a breeze overall! This was my first time using TurboTax, and it was largely a breeze. The RaceMode was accurate in terms of how long it took me to complete. It was estimated at roughly 3hrs total, and I finished in 2hr42min. My only complaint was that I followed a discount offer email for 20% off that TurboTax themselves sent me, and it did not apply at checkout. I hope to work with a representative to still get this discount applied. Thank you!
Date published: 2023-04-13
Rated 5 out of 5 by from Keeps getting better I have used Turbo Tax since it first came out on Floppy disc's - I wasn't too sure about switching to the on-line version but I love it.
Date published: 2023-04-13
Rated 1 out of 5 by from Might as well take the whole refund w/ your 'fees' So tired of paying half the dang refund towards just filing the stupid forms. And this was the cheapest option, how is there not an entirely free way of submitting REQUIRED DOCUMENTS
Date published: 2023-04-13
Rated 5 out of 5 by from Good step-by-step process Appreciated the various offers and ability to ask questions while processing..
Date published: 2023-04-13
Rated 5 out of 5 by from Always Use TurboTax Easy and thorough - no trouble walking through all areas.
Date published: 2023-04-13
Rated 5 out of 5 by from Turbo Tax answer questions and guide you through. I have always used Turbo Tax to file my taxes because I feel safe with Turbo, and I am comfortable with easy guide. I love TUBRO TAX!
Date published: 2023-04-13
Rated 2 out of 5 by from Awful I've been using Turbo Tax for years, but this year has been the worst. I feel like they're making it overly complicated on purpose so that you get frustrated and pay money for a live expert. Considering I make less than $73k annually, I shouldn't even have to pay to file my federal taxes. I'll be switching to somewhere else next year.
Date published: 2023-04-13
Rated 3 out of 5 by from I found a bug I found a bug in Turbo Tax: I'm a book writer. This book was written in 2019 but I still receive royalties. However, Turbo Tax forces me to go with business Schedule C which is a nightmare! I don't have any business with book writing in 2022. It was done in 2019. As the result, I cannot e-file my returns. I used some phony answers to be able to e-files. Yaks!
Date published: 2023-04-13
All TurboTax® Offerings Reviews - Page 3069
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Quick and easy It was quick and easy user friendly and it helps me understand my w2 allot better
Date published: 2023-04-13
Rated 5 out of 5 by from TURBO TAX IS FANTASTIC Always easy to use. Absolutely enjoy using this program!
Date published: 2023-04-13
Rated 4 out of 5 by from TurboTax was a breeze overall! This was my first time using TurboTax, and it was largely a breeze. The RaceMode was accurate in terms of how long it took me to complete. It was estimated at roughly 3hrs total, and I finished in 2hr42min. My only complaint was that I followed a discount offer email for 20% off that TurboTax themselves sent me, and it did not apply at checkout. I hope to work with a representative to still get this discount applied. Thank you!
Date published: 2023-04-13
Rated 5 out of 5 by from Keeps getting better I have used Turbo Tax since it first came out on Floppy disc's - I wasn't too sure about switching to the on-line version but I love it.
Date published: 2023-04-13
Rated 1 out of 5 by from Might as well take the whole refund w/ your 'fees' So tired of paying half the dang refund towards just filing the stupid forms. And this was the cheapest option, how is there not an entirely free way of submitting REQUIRED DOCUMENTS
Date published: 2023-04-13
Rated 5 out of 5 by from Good step-by-step process Appreciated the various offers and ability to ask questions while processing..
Date published: 2023-04-13
Rated 5 out of 5 by from Always Use TurboTax Easy and thorough - no trouble walking through all areas.
Date published: 2023-04-13
Rated 5 out of 5 by from Turbo Tax answer questions and guide you through. I have always used Turbo Tax to file my taxes because I feel safe with Turbo, and I am comfortable with easy guide. I love TUBRO TAX!
Date published: 2023-04-13
Rated 2 out of 5 by from Awful I've been using Turbo Tax for years, but this year has been the worst. I feel like they're making it overly complicated on purpose so that you get frustrated and pay money for a live expert. Considering I make less than $73k annually, I shouldn't even have to pay to file my federal taxes. I'll be switching to somewhere else next year.
Date published: 2023-04-13
Rated 3 out of 5 by from I found a bug I found a bug in Turbo Tax: I'm a book writer. This book was written in 2019 but I still receive royalties. However, Turbo Tax forces me to go with business Schedule C which is a nightmare! I don't have any business with book writing in 2022. It was done in 2019. As the result, I cannot e-file my returns. I used some phony answers to be able to e-files. Yaks!
Date published: 2023-04-13
All TurboTax® Offerings Reviews - Page 3069