TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Deluxe Reviews

Read unbiased reviews from real TurboTax Live Assisted Deluxe customers. Maximize deductions and credits with unlimited expert advice and a final review before you file.

TurboTaxTurboTax Customer Ratings & Reviews
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Rated 1 out of 5 by from Simple isn't simple Was forced to use TurboTax premium even though I was filing a simple return. A single W-2 and 1098 form and I get charged $200 when it should have been $0.
Date published: 2023-04-16
Rated 4 out of 5 by from Easy to Use This is always easy to use. I did have an issue at one point updating some information and the customer support, while friendly, couldn't initially address my concern. However, overall, this is always a solid and simple service and I'll use again next year!
Date published: 2023-04-16
Rated 5 out of 5 by from Great Website! So easy to use! I will always be a customer. Will recommend.
Date published: 2023-04-16
Rated 1 out of 5 by from Over Priced I had to spend over a $100 dollars when a professional certified accountant costs less and you advertise as free. I have a simple return. Will never use again
Date published: 2023-04-16
Rated 5 out of 5 by from Great product Easy and friendly format to use! Keep track and compare last year file.
Date published: 2023-04-16
Rated 4 out of 5 by from Good, but quirky Software would sometimes hang while in interview mode and I had to enter forms manually.
Date published: 2023-04-16
Rated 5 out of 5 by from Everything good Easy to use and everything explained along the way.
Date published: 2023-04-16
Rated 5 out of 5 by from AWesome and simple to use saves a ton of time and money. will continue to use.
Date published: 2023-04-16
Rated 1 out of 5 by from FREE Return Wasn't Free When finishing up there was a $29 fee from TurboTax for a subscription I did not request and I could not opt out. This was a scam. First year ever it wasn't 100% free.
Date published: 2023-04-16
Rated 5 out of 5 by from Fast and easy submission The pre-filled areas from W2 and previous years made the submission process fast and easy.
Date published: 2023-04-16
All TurboTax® Offerings Reviews - Page 2224
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 1 out of 5 by from Simple isn't simple Was forced to use TurboTax premium even though I was filing a simple return. A single W-2 and 1098 form and I get charged $200 when it should have been $0.
Date published: 2023-04-16
Rated 4 out of 5 by from Easy to Use This is always easy to use. I did have an issue at one point updating some information and the customer support, while friendly, couldn't initially address my concern. However, overall, this is always a solid and simple service and I'll use again next year!
Date published: 2023-04-16
Rated 5 out of 5 by from Great Website! So easy to use! I will always be a customer. Will recommend.
Date published: 2023-04-16
Rated 1 out of 5 by from Over Priced I had to spend over a $100 dollars when a professional certified accountant costs less and you advertise as free. I have a simple return. Will never use again
Date published: 2023-04-16
Rated 5 out of 5 by from Great product Easy and friendly format to use! Keep track and compare last year file.
Date published: 2023-04-16
Rated 4 out of 5 by from Good, but quirky Software would sometimes hang while in interview mode and I had to enter forms manually.
Date published: 2023-04-16
Rated 5 out of 5 by from Everything good Easy to use and everything explained along the way.
Date published: 2023-04-16
Rated 5 out of 5 by from AWesome and simple to use saves a ton of time and money. will continue to use.
Date published: 2023-04-16
Rated 1 out of 5 by from FREE Return Wasn't Free When finishing up there was a $29 fee from TurboTax for a subscription I did not request and I could not opt out. This was a scam. First year ever it wasn't 100% free.
Date published: 2023-04-16
Rated 5 out of 5 by from Fast and easy submission The pre-filled areas from W2 and previous years made the submission process fast and easy.
Date published: 2023-04-16
All TurboTax® Offerings Reviews - Page 2224