TURBOTAX CUSTOMER REVIEWS
TurboTax Live Assisted Deluxe Reviews
Read unbiased reviews from real TurboTax Live Assisted Deluxe customers. Maximize deductions and credits with unlimited expert advice and a final review before you file.
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Rated 3 out of 5 by
justsoducky from
The Decline of TurboTax!
As a long-time TurboTax user, I've seen a pretty consistent ease of use over the years, with improvements from technology, i.e. inputs from forms I've already downloaded. However, this year's return was incredibly painful, as most of these "automated" inputs either failed entirely, or required my manual adjustment. I know from speaking with my financial advisor that it's not just me. What's the point of offering all of this if I have to manually type in each number - when BTW I have one screen and therefore must painstakingly toggle back and forth. Yet the price of TurboTax has increased significantly. Further, many of your help topics just regurgitate tax-speak, and don't really answer the question or offer other resources. Finally, the treat to eliminate It's Deductible - without offering ANY ALTERNATIVE - nearly caused me to stop using your product. This should not be so difficult; the fact that TT rated my time spent favorably is telling, as it took 4-5X longer than initially estimated by your own product.
Date published: 2023-04-16
Rated 5 out of 5 by
Morgann9788 from
Expectations met
Easy and convenient. I have used this for the last 2 years. Works great!
Date published: 2023-04-16
Rated 5 out of 5 by
Zyria from
Fast and Easy
This service helped me file taxes quickly and efficiently. It was easy to combine a traditional income with gig income and small business income. Thanks!
Date published: 2023-04-16
Rated 5 out of 5 by
Skeeter Boat from
Turbo Tax Is Great
Much easier than ever. Process has improved alot over the years
Date published: 2023-04-16
Rated 5 out of 5 by
not payee from
It works.
Did good for me in a pinch haha i must admit cant argue on price when you need a service like this while in a corner. Must say its a thumbs up fo me.
Date published: 2023-04-16
Rated 4 out of 5 by
Thisiscole from
Quick and Easy
Thy make it easy to file your state and local at a fair price
Date published: 2023-04-16
Rated 1 out of 5 by
matty1897 from
Hate everything about taxes — TT is the problem
Taxes are ridiculously complex. Everything about them is frustrating, and TurboTax lobbies congress to keep them that way. It's the worst and I hate it all.
Date published: 2023-04-16
Rated 4 out of 5 by
haraliz from
turbo tax works, but prefer pay first and download
Liked old way better when it was paid for first and downloaded. easier to find on desktop and need change email address on file. you are using my late husbands and want to use mine
Date published: 2023-04-16
Rated 5 out of 5 by
Colinvvv from
Quick and straight forward
I've been using Turbotax for years! I'll always recommend it!
Date published: 2023-04-16
Rated 4 out of 5 by
Zriley1 from
It gets the job done quickly
Easy to use software. The fees are a little ridiculous.
All TurboTax® Offerings Reviews - Page 2011
Date published: 2023-04-16
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 3 out of 5 by
justsoducky from
The Decline of TurboTax!
As a long-time TurboTax user, I've seen a pretty consistent ease of use over the years, with improvements from technology, i.e. inputs from forms I've already downloaded. However, this year's return was incredibly painful, as most of these "automated" inputs either failed entirely, or required my manual adjustment. I know from speaking with my financial advisor that it's not just me. What's the point of offering all of this if I have to manually type in each number - when BTW I have one screen and therefore must painstakingly toggle back and forth. Yet the price of TurboTax has increased significantly. Further, many of your help topics just regurgitate tax-speak, and don't really answer the question or offer other resources. Finally, the treat to eliminate It's Deductible - without offering ANY ALTERNATIVE - nearly caused me to stop using your product. This should not be so difficult; the fact that TT rated my time spent favorably is telling, as it took 4-5X longer than initially estimated by your own product.
Date published: 2023-04-16
Rated 5 out of 5 by
Morgann9788 from
Expectations met
Easy and convenient. I have used this for the last 2 years. Works great!
Date published: 2023-04-16
Rated 5 out of 5 by
Zyria from
Fast and Easy
This service helped me file taxes quickly and efficiently. It was easy to combine a traditional income with gig income and small business income. Thanks!
Date published: 2023-04-16
Rated 5 out of 5 by
Skeeter Boat from
Turbo Tax Is Great
Much easier than ever. Process has improved alot over the years
Date published: 2023-04-16
Rated 5 out of 5 by
not payee from
It works.
Did good for me in a pinch haha i must admit cant argue on price when you need a service like this while in a corner. Must say its a thumbs up fo me.
Date published: 2023-04-16
Rated 4 out of 5 by
Thisiscole from
Quick and Easy
Thy make it easy to file your state and local at a fair price
Date published: 2023-04-16
Rated 1 out of 5 by
matty1897 from
Hate everything about taxes — TT is the problem
Taxes are ridiculously complex. Everything about them is frustrating, and TurboTax lobbies congress to keep them that way. It's the worst and I hate it all.
Date published: 2023-04-16
Rated 4 out of 5 by
haraliz from
turbo tax works, but prefer pay first and download
Liked old way better when it was paid for first and downloaded. easier to find on desktop and need change email address on file. you are using my late husbands and want to use mine
Date published: 2023-04-16
Rated 5 out of 5 by
Colinvvv from
Quick and straight forward
I've been using Turbotax for years! I'll always recommend it!
Date published: 2023-04-16
Rated 4 out of 5 by
Zriley1 from
It gets the job done quickly
Easy to use software. The fees are a little ridiculous.
All TurboTax® Offerings Reviews - Page 2011
Date published: 2023-04-16