TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Basic Reviews

Read unbiased reviews from real TurboTax Live Assisted Basic customers. Get unlimited advice from tax experts as you file. For simple tax returns only. Not all taxpayers qualify

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Rated 5 out of 5 by from Makes taxes less painful Makes taxes easy by asking a series of easily understood questions. also offers explanations to each step.
Date published: 2023-04-18
Rated 5 out of 5 by from Easy to do yourself! The self guiding process was informative and allowed me to review each step as I progressed.
Date published: 2023-04-18
Rated 2 out of 5 by from Overpriced even for people who make little income I feel you are overpriced - i spoke to a "tax expert" yesterday, after being hung up on after a 45 minute wait, then had to wait another hour! Was no expert at all and very little help. Not even a CPA - H&R block is cheaper and the people who work there seem to know a bit more. This may be my last year using after over 22 years!
Date published: 2023-04-18
Rated 5 out of 5 by from Turbo Tax is great Turbo Tax was a great tool to our taxes. It was straightforward and had an awesome help assistant tool for questions I had.
Date published: 2023-04-18
Rated 5 out of 5 by from Very easy to use Very easy to use. Walked me though the entire process
Date published: 2023-04-18
Rated 5 out of 5 by from Like Turbo Tax updates The updates to the system made moving through each section easier.
Date published: 2023-04-18
Rated 5 out of 5 by from Example is the best, "TurboTax is Awesome". Seamed confusing at first then, wow, so easy to maneuver around and any worries, you can get help fast. Truly wish I would have tried this service years ago, definitely using from here on out!
Date published: 2023-04-18
Rated 1 out of 5 by from Turbo Tax is wrong on Virginia Tax Returns Turbo Tax is not preparing Virginia returns correctly. The $10,000 SALT limitation is applied to Federal Returns and not each state
Date published: 2023-04-18
Rated 4 out of 5 by from East to use.....Except.... Turbotax makes it very easy to use the program. I would have given it five stars, but the price to use this program has gone over the roof. You try to get some sort of refund, and BAM, it's gone. Unless you need some of their help, it's all computer generated. There really isn't a reason why they need to have such high fees. It's truly unfair, especially if you owe money to one, and get just some from the other to help pay the other. You really wind up with nothing. Fair is fair guys.
Date published: 2023-04-18
Rated 4 out of 5 by from Personal Vehicle Used for Business Sale of personal vehicle rarely used for business was unnecessarily complicated
Date published: 2023-04-18
All TurboTax® Offerings Reviews - Page 887
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Makes taxes less painful Makes taxes easy by asking a series of easily understood questions. also offers explanations to each step.
Date published: 2023-04-18
Rated 5 out of 5 by from Easy to do yourself! The self guiding process was informative and allowed me to review each step as I progressed.
Date published: 2023-04-18
Rated 2 out of 5 by from Overpriced even for people who make little income I feel you are overpriced - i spoke to a "tax expert" yesterday, after being hung up on after a 45 minute wait, then had to wait another hour! Was no expert at all and very little help. Not even a CPA - H&R block is cheaper and the people who work there seem to know a bit more. This may be my last year using after over 22 years!
Date published: 2023-04-18
Rated 5 out of 5 by from Turbo Tax is great Turbo Tax was a great tool to our taxes. It was straightforward and had an awesome help assistant tool for questions I had.
Date published: 2023-04-18
Rated 5 out of 5 by from Very easy to use Very easy to use. Walked me though the entire process
Date published: 2023-04-18
Rated 5 out of 5 by from Like Turbo Tax updates The updates to the system made moving through each section easier.
Date published: 2023-04-18
Rated 5 out of 5 by from Example is the best, "TurboTax is Awesome". Seamed confusing at first then, wow, so easy to maneuver around and any worries, you can get help fast. Truly wish I would have tried this service years ago, definitely using from here on out!
Date published: 2023-04-18
Rated 1 out of 5 by from Turbo Tax is wrong on Virginia Tax Returns Turbo Tax is not preparing Virginia returns correctly. The $10,000 SALT limitation is applied to Federal Returns and not each state
Date published: 2023-04-18
Rated 4 out of 5 by from East to use.....Except.... Turbotax makes it very easy to use the program. I would have given it five stars, but the price to use this program has gone over the roof. You try to get some sort of refund, and BAM, it's gone. Unless you need some of their help, it's all computer generated. There really isn't a reason why they need to have such high fees. It's truly unfair, especially if you owe money to one, and get just some from the other to help pay the other. You really wind up with nothing. Fair is fair guys.
Date published: 2023-04-18
Rated 4 out of 5 by from Personal Vehicle Used for Business Sale of personal vehicle rarely used for business was unnecessarily complicated
Date published: 2023-04-18
All TurboTax® Offerings Reviews - Page 887