TURBOTAX CUSTOMER REVIEWS

TurboTax Live Basic Reviews

Designed for simple tax situations, TurboTax Live Basic is an online tax preparation that connects you with real CPAs and EAs who will provide personalized answers to your tax questions on demand. They’ll review your return line by line, sign it and guarantee it’s done right.

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Own a business
Student
Rated 5 out of 5 by from Turbo Tax Easy to use and tips are great. I have been using Turbo Tax for several years
Date published: 2021-02-27
Rated 5 out of 5 by from Turbo is fast and easy I am glad Turbo tax help me file so I did not have to pay a lot of money, I am on a budget. I have used Turbo tax for several years and keep coming back because it is an awesome experience.
Date published: 2021-02-27
Rated 2 out of 5 by from pointless charges There is no reason I should have to pay that much to file my taxes. Will be doing it all on my own next year. Basically charged me half of my return just because there was no other option. Absolutely ridiculous.
Date published: 2021-02-27
Rated 5 out of 5 by from Turbo Tax is easy to use Last year I went to a professional tax preparer to help me, but this year, I was able to save myself some money and did my own taxes.
Date published: 2021-02-27
Rated 5 out of 5 by from easy to use took a minute but easy instructions. dont tell me how to live my life!
Date published: 2021-02-27
Rated 4 out of 5 by from Review carefully! I have been using TurboTax for years with no issues. This year during the review process, I was asked to check and reenter information for income. Suddenly my refund became taxes due. It took me a while to discover that the income had been entered twice. After deleting the duplicate income, taxes due switched back to a refund. I'm surprised that TurboTax didn't catch the duplicate. My advice is to review very carefully, both while entering information and later with the actual tax form before filing. Despite this issue, I will continue to use TurboTax albeit more cautiously.
Date published: 2021-02-27
Rated 5 out of 5 by from Love! They're awesome!!!!!! Seriously amazing, I'm so happy I used turbotax
Date published: 2021-02-27
Rated 5 out of 5 by from Nice product. Easy to use and comfortable in double checking return.
Date published: 2021-02-27
Rated 3 out of 5 by from Software is great, Fees are not. The software was great at getting my taxes done quickly and accurately. I do not appreciate the $40 "fee" (which is as much as the basic filing costs) to pay for the program out of your refund. I understand a small fee but that was ridiculous. I feel bad for those that get that far and can't pay out of pocket for whatever reason.
Date published: 2021-02-27
Rated 5 out of 5 by from An Amazing service! this is my second year filing my taxes with turbo tax and i will never step foot into an accountants office again!
Date published: 2021-02-27
All TurboTax® Offerings Reviews - Page 887
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from Turbo Tax Easy to use and tips are great. I have been using Turbo Tax for several years
Date published: 2021-02-27
Rated 5 out of 5 by from Turbo is fast and easy I am glad Turbo tax help me file so I did not have to pay a lot of money, I am on a budget. I have used Turbo tax for several years and keep coming back because it is an awesome experience.
Date published: 2021-02-27
Rated 2 out of 5 by from pointless charges There is no reason I should have to pay that much to file my taxes. Will be doing it all on my own next year. Basically charged me half of my return just because there was no other option. Absolutely ridiculous.
Date published: 2021-02-27
Rated 5 out of 5 by from Turbo Tax is easy to use Last year I went to a professional tax preparer to help me, but this year, I was able to save myself some money and did my own taxes.
Date published: 2021-02-27
Rated 5 out of 5 by from easy to use took a minute but easy instructions. dont tell me how to live my life!
Date published: 2021-02-27
Rated 4 out of 5 by from Review carefully! I have been using TurboTax for years with no issues. This year during the review process, I was asked to check and reenter information for income. Suddenly my refund became taxes due. It took me a while to discover that the income had been entered twice. After deleting the duplicate income, taxes due switched back to a refund. I'm surprised that TurboTax didn't catch the duplicate. My advice is to review very carefully, both while entering information and later with the actual tax form before filing. Despite this issue, I will continue to use TurboTax albeit more cautiously.
Date published: 2021-02-27
Rated 5 out of 5 by from Love! They're awesome!!!!!! Seriously amazing, I'm so happy I used turbotax
Date published: 2021-02-27
Rated 5 out of 5 by from Nice product. Easy to use and comfortable in double checking return.
Date published: 2021-02-27
Rated 3 out of 5 by from Software is great, Fees are not. The software was great at getting my taxes done quickly and accurately. I do not appreciate the $40 "fee" (which is as much as the basic filing costs) to pay for the program out of your refund. I understand a small fee but that was ridiculous. I feel bad for those that get that far and can't pay out of pocket for whatever reason.
Date published: 2021-02-27
Rated 5 out of 5 by from An Amazing service! this is my second year filing my taxes with turbo tax and i will never step foot into an accountants office again!
Date published: 2021-02-27
All TurboTax® Offerings Reviews - Page 887