TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Basic Reviews

Read unbiased reviews from real TurboTax Live Assisted Basic customers. Get unlimited advice from tax experts as you file. For simple tax returns only. Not all taxpayers qualify

TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from turbo tax was pretty simple Turbo tax did require a lot of information from last years tax return. I will do better next year. The people were there to help me. Thank you
Date published: 2023-04-17
Rated 5 out of 5 by from Turbo tax is great I came across one question that i struggled with because of the wording but once i figured it out it was a breeze.
Date published: 2023-04-17
Rated 5 out of 5 by from Easy TurboTax TurboTax was easy to use. Each question had an explanation if I needed it.
Date published: 2023-04-17
Rated 5 out of 5 by from Using Turbo Tax for 8 Years I find TT mostly intuitive and user friendly for filing our own taxes. Might be a bit expensive but you get a lot for it. I've used it now for 8 years.
Date published: 2023-04-17
Rated 4 out of 5 by from Is still my preferred form of filling taxes. I liked it better when there is not as much change in the format. I do understand the changes some times are necessary to encompass new rules /laws. Thank you for your product.
Date published: 2023-04-17
Rated 4 out of 5 by from I trust TurboTax (but they are too expensive!) I have filed with TurboTax for many years, during complicated times and now very simple times. For the simple filing, I feel they are too expensive. But...I still filed with them.
Date published: 2023-04-17
Rated 5 out of 5 by from TurboTax review is absolutely the best My experience is that it was fast and easy and I will continue to use!
Date published: 2023-04-17
Rated 4 out of 5 by from Turbo Tax is easy to use Been using Turbo Tax for the past 20 years The program is easy to use, provides helpful tips & customer service staff are awesome
Date published: 2023-04-17
Rated 4 out of 5 by from Used for many, many years-on-line and tax program I have used for many years and would probably always use Turbo Tax. HOWEVER, this year the program seemed to not run as smoothly with transferring info etc. I'm sure some of this might have been my need to switch to a different computer system though it just did not seem to run as smoothly as my previous experiences. I do believe that all financial info should automatically be transferred!!!!!
Date published: 2023-04-17
Rated 1 out of 5 by from Stop repeatedly advertising your products If you file with turbotax, you'll need to click "decline" for additional services as much as you need to click "continue" to actually enter data.
Date published: 2023-04-17
All TurboTax® Offerings Reviews - Page 1539
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from turbo tax was pretty simple Turbo tax did require a lot of information from last years tax return. I will do better next year. The people were there to help me. Thank you
Date published: 2023-04-17
Rated 5 out of 5 by from Turbo tax is great I came across one question that i struggled with because of the wording but once i figured it out it was a breeze.
Date published: 2023-04-17
Rated 5 out of 5 by from Easy TurboTax TurboTax was easy to use. Each question had an explanation if I needed it.
Date published: 2023-04-17
Rated 5 out of 5 by from Using Turbo Tax for 8 Years I find TT mostly intuitive and user friendly for filing our own taxes. Might be a bit expensive but you get a lot for it. I've used it now for 8 years.
Date published: 2023-04-17
Rated 4 out of 5 by from Is still my preferred form of filling taxes. I liked it better when there is not as much change in the format. I do understand the changes some times are necessary to encompass new rules /laws. Thank you for your product.
Date published: 2023-04-17
Rated 4 out of 5 by from I trust TurboTax (but they are too expensive!) I have filed with TurboTax for many years, during complicated times and now very simple times. For the simple filing, I feel they are too expensive. But...I still filed with them.
Date published: 2023-04-17
Rated 5 out of 5 by from TurboTax review is absolutely the best My experience is that it was fast and easy and I will continue to use!
Date published: 2023-04-17
Rated 4 out of 5 by from Turbo Tax is easy to use Been using Turbo Tax for the past 20 years The program is easy to use, provides helpful tips & customer service staff are awesome
Date published: 2023-04-17
Rated 4 out of 5 by from Used for many, many years-on-line and tax program I have used for many years and would probably always use Turbo Tax. HOWEVER, this year the program seemed to not run as smoothly with transferring info etc. I'm sure some of this might have been my need to switch to a different computer system though it just did not seem to run as smoothly as my previous experiences. I do believe that all financial info should automatically be transferred!!!!!
Date published: 2023-04-17
Rated 1 out of 5 by from Stop repeatedly advertising your products If you file with turbotax, you'll need to click "decline" for additional services as much as you need to click "continue" to actually enter data.
Date published: 2023-04-17
All TurboTax® Offerings Reviews - Page 1539