TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Basic Reviews

Read unbiased reviews from real TurboTax Live Assisted Basic customers. Get unlimited advice from tax experts as you file. For simple tax returns only. Not all taxpayers qualify

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Rated 3 out of 5 by from Turbo tax has changed for the worse You can't print and mail your taxes from the intuit site unless you pay 59.00 then you have to pay another fee to file and this is before you pay your taxes that you owe. I feel that you have to go through too many steps just to file a simple return.
Date published: 2023-04-18
Rated 4 out of 5 by from Turbo Tax is Ok The section where you choose the Free version vs. the pay for version is vaguely worded which can cause confusion to applicant. It caused me to pick the pay for version instead of the free version unwittingly.
Date published: 2023-04-18
Rated 5 out of 5 by from Quick and easy Saved me time and aggravation, will keep using it as long as I can
Date published: 2023-04-18
Rated 5 out of 5 by from easy I suffer from ADHD and can not stand looking at paper work this has made doing my taxes possible for the last 4 years.
Date published: 2023-04-18
Rated 5 out of 5 by from Thank Goodness for Turbo Tax! I used Turbo Tax in the past but thought that because they charged a bit more than another tax prep site, I would try someone else. I used Tax Act last year and was contacted by the IRS that I had made a mistake and was getting a significantly less refund. No worries, at least I wasn't paying. This year I started my taxes with Tax Act and half way through I got so frustrated that I came back to Turbo Tax. Well, the old saying is true, you get what you pay for! I did my taxes easily, and confidently and in no time at all. Next year, it's Turbo Tax, all the way!
Date published: 2023-04-18
Rated 5 out of 5 by from Turbo Tax Rocks Love this site. Used to absolutely dread doing my taxes. Turbo tax has made it a breeze to do. Easy step by step instructions and at hand explanations.
Date published: 2023-04-18
Rated 5 out of 5 by from MY BEST F RIEND EVERY APRIL JUST AS GOOD, IF NOT BETTER, THAN A PAID PROFESIONAL. A REAL MONEY SAVER.
Date published: 2023-04-18
Rated 4 out of 5 by from Turbo tax is great I filed my taxes by myself. Everyone was super helpful!
Date published: 2023-04-18
Rated 5 out of 5 by from Much simpler to use this year, thank you! It really shows how much work your teams have put into this tool. I appreciate that you are always looking at how to make it easier and doing taxes is not easy! Thank you for all the hard work :)
Date published: 2023-04-18
Rated 5 out of 5 by from Great Program I am very very reluctant to do y taxes. I normally pay over $1000 each year. However, after COVID it's been difficult to find a good CPA. Using Turbo tax saved me money and I am grateful the service exists.
Date published: 2023-04-18
All TurboTax® Offerings Reviews - Page 1300
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 3 out of 5 by from Turbo tax has changed for the worse You can't print and mail your taxes from the intuit site unless you pay 59.00 then you have to pay another fee to file and this is before you pay your taxes that you owe. I feel that you have to go through too many steps just to file a simple return.
Date published: 2023-04-18
Rated 4 out of 5 by from Turbo Tax is Ok The section where you choose the Free version vs. the pay for version is vaguely worded which can cause confusion to applicant. It caused me to pick the pay for version instead of the free version unwittingly.
Date published: 2023-04-18
Rated 5 out of 5 by from Quick and easy Saved me time and aggravation, will keep using it as long as I can
Date published: 2023-04-18
Rated 5 out of 5 by from easy I suffer from ADHD and can not stand looking at paper work this has made doing my taxes possible for the last 4 years.
Date published: 2023-04-18
Rated 5 out of 5 by from Thank Goodness for Turbo Tax! I used Turbo Tax in the past but thought that because they charged a bit more than another tax prep site, I would try someone else. I used Tax Act last year and was contacted by the IRS that I had made a mistake and was getting a significantly less refund. No worries, at least I wasn't paying. This year I started my taxes with Tax Act and half way through I got so frustrated that I came back to Turbo Tax. Well, the old saying is true, you get what you pay for! I did my taxes easily, and confidently and in no time at all. Next year, it's Turbo Tax, all the way!
Date published: 2023-04-18
Rated 5 out of 5 by from Turbo Tax Rocks Love this site. Used to absolutely dread doing my taxes. Turbo tax has made it a breeze to do. Easy step by step instructions and at hand explanations.
Date published: 2023-04-18
Rated 5 out of 5 by from MY BEST F RIEND EVERY APRIL JUST AS GOOD, IF NOT BETTER, THAN A PAID PROFESIONAL. A REAL MONEY SAVER.
Date published: 2023-04-18
Rated 4 out of 5 by from Turbo tax is great I filed my taxes by myself. Everyone was super helpful!
Date published: 2023-04-18
Rated 5 out of 5 by from Much simpler to use this year, thank you! It really shows how much work your teams have put into this tool. I appreciate that you are always looking at how to make it easier and doing taxes is not easy! Thank you for all the hard work :)
Date published: 2023-04-18
Rated 5 out of 5 by from Great Program I am very very reluctant to do y taxes. I normally pay over $1000 each year. However, after COVID it's been difficult to find a good CPA. Using Turbo tax saved me money and I am grateful the service exists.
Date published: 2023-04-18
All TurboTax® Offerings Reviews - Page 1300