TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Reviews

Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.

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Rated 5 out of 5 by from TurboTax is the way to go! Been using TurboTax since I started filing when I was 18
Date published: 2023-04-18
Rated 5 out of 5 by from Always reliable We have used Turbo Tax for years, with complete confidence!
Date published: 2023-04-18
Rated 4 out of 5 by from Easy to use Turbo tax is easy to use. Its nice that they have people available to answer questions along the way.
Date published: 2023-04-18
Rated 5 out of 5 by from wish taxes had been in this format a long time ago turbo tax makes it more personal and more graphic..Visually easier..thanks
Date published: 2023-04-18
Rated 5 out of 5 by from TurboTax is pretty good The app handled some pretty complex filings. I had to do 83 manual corrections. But, I believe this was due to TDAmeritrde data transmission.
Date published: 2023-04-18
Rated 3 out of 5 by from How can you forget my 1095? I had all the forms I needed ready to be input into Turbo Tax, and I thought I did them all. Turbo Tax certainly "checked" things for me enough that I felt reassured that I did. Had I not checked my email on the 18th, I would not have seen that my tax return was rejected until it was too late. When I went to fix the mistake I learned that I hadn't included my 1095A form information. When I got to the place to put it in, there was a big "Haven't Started/Needs Review" next to the place for 1095A. That's a pretty BIG omission for something that says it's double and triple checking for things that I still need to input. And then when I did input it, it says that I qualified for further tax breaks. Again....if you double checked, how did you miss that? I marked that I used the Affordable Care act when you asked me....so I guess you didn't double check for further tax breaks that hard?
Date published: 2023-04-18
Rated 5 out of 5 by from 2022 Is the best Turbo Tax version yet The newest version of the Turbo Tax software is the most user friendly yet. The interface with the cellphone using the QR codes saved tons of time and potential typos.
Date published: 2023-04-18
Rated 5 out of 5 by from Amazing Experience - Super User Friendly! The process was quick and easy! 6th year using TurboTax and I'm never disappointed! Loved the new features to expedite the process!
Date published: 2023-04-18
Rated 3 out of 5 by from Turbo tax is too expensive The price is too high when you're on retirement income. We had few deductions and very little for a refund.
Date published: 2023-04-18
Rated 1 out of 5 by from Hidden fees are dumb, you vampires I just want to say that I'm going to HR block next year. $39 for you to take money out of my return, instead of paying it up front. The only people who opt to pay right away can afford it. It's like a fee on a fee, on the working poor. enraging. My housemate paid $0 through HR block. I'm glad she told me.
Date published: 2023-04-18
All TurboTax® Offerings Reviews - Page 974
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from TurboTax is the way to go! Been using TurboTax since I started filing when I was 18
Date published: 2023-04-18
Rated 5 out of 5 by from Always reliable We have used Turbo Tax for years, with complete confidence!
Date published: 2023-04-18
Rated 4 out of 5 by from Easy to use Turbo tax is easy to use. Its nice that they have people available to answer questions along the way.
Date published: 2023-04-18
Rated 5 out of 5 by from wish taxes had been in this format a long time ago turbo tax makes it more personal and more graphic..Visually easier..thanks
Date published: 2023-04-18
Rated 5 out of 5 by from TurboTax is pretty good The app handled some pretty complex filings. I had to do 83 manual corrections. But, I believe this was due to TDAmeritrde data transmission.
Date published: 2023-04-18
Rated 3 out of 5 by from How can you forget my 1095? I had all the forms I needed ready to be input into Turbo Tax, and I thought I did them all. Turbo Tax certainly "checked" things for me enough that I felt reassured that I did. Had I not checked my email on the 18th, I would not have seen that my tax return was rejected until it was too late. When I went to fix the mistake I learned that I hadn't included my 1095A form information. When I got to the place to put it in, there was a big "Haven't Started/Needs Review" next to the place for 1095A. That's a pretty BIG omission for something that says it's double and triple checking for things that I still need to input. And then when I did input it, it says that I qualified for further tax breaks. Again....if you double checked, how did you miss that? I marked that I used the Affordable Care act when you asked me....so I guess you didn't double check for further tax breaks that hard?
Date published: 2023-04-18
Rated 5 out of 5 by from 2022 Is the best Turbo Tax version yet The newest version of the Turbo Tax software is the most user friendly yet. The interface with the cellphone using the QR codes saved tons of time and potential typos.
Date published: 2023-04-18
Rated 5 out of 5 by from Amazing Experience - Super User Friendly! The process was quick and easy! 6th year using TurboTax and I'm never disappointed! Loved the new features to expedite the process!
Date published: 2023-04-18
Rated 3 out of 5 by from Turbo tax is too expensive The price is too high when you're on retirement income. We had few deductions and very little for a refund.
Date published: 2023-04-18
Rated 1 out of 5 by from Hidden fees are dumb, you vampires I just want to say that I'm going to HR block next year. $39 for you to take money out of my return, instead of paying it up front. The only people who opt to pay right away can afford it. It's like a fee on a fee, on the working poor. enraging. My housemate paid $0 through HR block. I'm glad she told me.
Date published: 2023-04-18
All TurboTax® Offerings Reviews - Page 974