TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Reviews

Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.

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Rated 4 out of 5 by from Easy and semi-cheaper than professional services It took a long time, mostly because I had to keep fixing things. But I learned a lot and TT makes it easy to learn how to do this yourself. It was difficult to use to see what i'd entered already. I couldn't see what it looked like on the return until I'd filed. Also it didn't work the way it was supposed to to "zoom" into the instructions for the section, so I had to google it. It would be super helpful if you could also keep track of the additional forms required for filing.
Date published: 2023-04-19
Rated 5 out of 5 by from Excellent product!! I have used Turbo Tax for many years and only one major flaw. The software never allows me to file my State return free. The program is advertised to provide one free state but it has never let me file without the $25 charge. Other than that, I am a satisfied customer!
Date published: 2023-04-19
Rated 5 out of 5 by from Turbotax Awesome - a very quick and easy way to file. Thanks!
Date published: 2023-04-19
Rated 5 out of 5 by from Turbo tax is a life saver Alway clear and simply worded instructions. Lots of online and unperson help. Taxes are a plan, but are at least doable with Turbo Tax.
Date published: 2023-04-19
Rated 5 out of 5 by from Great Tax Return Experience- Turbo Tax for 8 years I have done my taxes with TUrbo Tax since I began working as a teenager, and have alwasy had the best experience and easy to use online application. They have Live Tax Advisors if need, and thier Chat to ask questions of FAQs are very helpful.
Date published: 2023-04-19
Rated 1 out of 5 by from Too Pricey Disappointed there is no free option anymore. In addition to the $119, it cost $39.00 to take the money out of the refund. I don't recall this from the past, but maybe I'm wrong. It just was disappointing to pay $158 when I did all the work it's just the computer program that used to be free.
Date published: 2023-04-19
Rated 5 out of 5 by from Impressive I've used tax CPA's for the last 10 years. I'm happy with the detail and ease of this program. It made an intimidating process possible.
Date published: 2023-04-19
Rated 5 out of 5 by from turbotax gret good explanations.. fast great calling back operators
Date published: 2023-04-19
Rated 5 out of 5 by from Did good Turbo tax is makes it very easy to file your taxes
Date published: 2023-04-19
Rated 5 out of 5 by from 2022 Turbo Tax Review Very user friendly and self-explanatory as long as annual tax documents are readily available. Detailed examples with regard to any and all questions.
Date published: 2023-04-19
All TurboTax® Offerings Reviews - Page 949
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from Easy and semi-cheaper than professional services It took a long time, mostly because I had to keep fixing things. But I learned a lot and TT makes it easy to learn how to do this yourself. It was difficult to use to see what i'd entered already. I couldn't see what it looked like on the return until I'd filed. Also it didn't work the way it was supposed to to "zoom" into the instructions for the section, so I had to google it. It would be super helpful if you could also keep track of the additional forms required for filing.
Date published: 2023-04-19
Rated 5 out of 5 by from Excellent product!! I have used Turbo Tax for many years and only one major flaw. The software never allows me to file my State return free. The program is advertised to provide one free state but it has never let me file without the $25 charge. Other than that, I am a satisfied customer!
Date published: 2023-04-19
Rated 5 out of 5 by from Turbotax Awesome - a very quick and easy way to file. Thanks!
Date published: 2023-04-19
Rated 5 out of 5 by from Turbo tax is a life saver Alway clear and simply worded instructions. Lots of online and unperson help. Taxes are a plan, but are at least doable with Turbo Tax.
Date published: 2023-04-19
Rated 5 out of 5 by from Great Tax Return Experience- Turbo Tax for 8 years I have done my taxes with TUrbo Tax since I began working as a teenager, and have alwasy had the best experience and easy to use online application. They have Live Tax Advisors if need, and thier Chat to ask questions of FAQs are very helpful.
Date published: 2023-04-19
Rated 1 out of 5 by from Too Pricey Disappointed there is no free option anymore. In addition to the $119, it cost $39.00 to take the money out of the refund. I don't recall this from the past, but maybe I'm wrong. It just was disappointing to pay $158 when I did all the work it's just the computer program that used to be free.
Date published: 2023-04-19
Rated 5 out of 5 by from Impressive I've used tax CPA's for the last 10 years. I'm happy with the detail and ease of this program. It made an intimidating process possible.
Date published: 2023-04-19
Rated 5 out of 5 by from turbotax gret good explanations.. fast great calling back operators
Date published: 2023-04-19
Rated 5 out of 5 by from Did good Turbo tax is makes it very easy to file your taxes
Date published: 2023-04-19
Rated 5 out of 5 by from 2022 Turbo Tax Review Very user friendly and self-explanatory as long as annual tax documents are readily available. Detailed examples with regard to any and all questions.
Date published: 2023-04-19
All TurboTax® Offerings Reviews - Page 949