TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Reviews

Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.

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Rated 5 out of 5 by from Very Easy! I get overwhelmed every year with my taxes, so thanks to turbotax I didn't!
Date published: 2023-04-18
Rated 5 out of 5 by from Very helpful, but investment entry needs work The interface for updating/reviewing/entering investments need work. - Add better support for selling puts/calls - Buffer all the investment data by section, so that i do not need to reload the page (adding 4 seconds+ per transaction) - By doing this reviewing investments will be much more fluid and fast - Allow for a quick review of each transaction showing gain/loss/wash - Allow for more sort options of transactions - Provide a method to export the transactions entered in CSV/XLS formats for faster comaprisons
Date published: 2023-04-18
Rated 5 out of 5 by from Really great customer Service From start to finish, Turbo Tax has made my life easier. Thank you so much!
Date published: 2023-04-18
Rated 2 out of 5 by from Turbo My state taxes would not e-file and turbo could not help unless I paid more!
Date published: 2023-04-18
Rated 5 out of 5 by from Makes taxes less painful Makes taxes easy by asking a series of easily understood questions. also offers explanations to each step.
Date published: 2023-04-18
Rated 5 out of 5 by from Easy to do yourself! The self guiding process was informative and allowed me to review each step as I progressed.
Date published: 2023-04-18
Rated 2 out of 5 by from Overpriced even for people who make little income I feel you are overpriced - i spoke to a "tax expert" yesterday, after being hung up on after a 45 minute wait, then had to wait another hour! Was no expert at all and very little help. Not even a CPA - H&R block is cheaper and the people who work there seem to know a bit more. This may be my last year using after over 22 years!
Date published: 2023-04-18
Rated 5 out of 5 by from Turbo Tax is great Turbo Tax was a great tool to our taxes. It was straightforward and had an awesome help assistant tool for questions I had.
Date published: 2023-04-18
Rated 5 out of 5 by from Very easy to use Very easy to use. Walked me though the entire process
Date published: 2023-04-18
Rated 5 out of 5 by from Like Turbo Tax updates The updates to the system made moving through each section easier.
Date published: 2023-04-18
All TurboTax® Offerings Reviews - Page 916
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Very Easy! I get overwhelmed every year with my taxes, so thanks to turbotax I didn't!
Date published: 2023-04-18
Rated 5 out of 5 by from Very helpful, but investment entry needs work The interface for updating/reviewing/entering investments need work. - Add better support for selling puts/calls - Buffer all the investment data by section, so that i do not need to reload the page (adding 4 seconds+ per transaction) - By doing this reviewing investments will be much more fluid and fast - Allow for a quick review of each transaction showing gain/loss/wash - Allow for more sort options of transactions - Provide a method to export the transactions entered in CSV/XLS formats for faster comaprisons
Date published: 2023-04-18
Rated 5 out of 5 by from Really great customer Service From start to finish, Turbo Tax has made my life easier. Thank you so much!
Date published: 2023-04-18
Rated 2 out of 5 by from Turbo My state taxes would not e-file and turbo could not help unless I paid more!
Date published: 2023-04-18
Rated 5 out of 5 by from Makes taxes less painful Makes taxes easy by asking a series of easily understood questions. also offers explanations to each step.
Date published: 2023-04-18
Rated 5 out of 5 by from Easy to do yourself! The self guiding process was informative and allowed me to review each step as I progressed.
Date published: 2023-04-18
Rated 2 out of 5 by from Overpriced even for people who make little income I feel you are overpriced - i spoke to a "tax expert" yesterday, after being hung up on after a 45 minute wait, then had to wait another hour! Was no expert at all and very little help. Not even a CPA - H&R block is cheaper and the people who work there seem to know a bit more. This may be my last year using after over 22 years!
Date published: 2023-04-18
Rated 5 out of 5 by from Turbo Tax is great Turbo Tax was a great tool to our taxes. It was straightforward and had an awesome help assistant tool for questions I had.
Date published: 2023-04-18
Rated 5 out of 5 by from Very easy to use Very easy to use. Walked me though the entire process
Date published: 2023-04-18
Rated 5 out of 5 by from Like Turbo Tax updates The updates to the system made moving through each section easier.
Date published: 2023-04-18
All TurboTax® Offerings Reviews - Page 916