TURBOTAX CUSTOMER REVIEWS
TurboTax Live Assisted Reviews
Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.
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Rated 5 out of 5 by
log12323f5 from
Very Easy!
I get overwhelmed every year with my taxes, so thanks to turbotax I didn't!
Date published: 2023-04-18
Rated 5 out of 5 by
RobertReview from
Very helpful, but investment entry needs work
The interface for updating/reviewing/entering investments need work. - Add better support for selling puts/calls - Buffer all the investment data by section, so that i do not need to reload the page (adding 4 seconds+ per transaction) - By doing this reviewing investments will be much more fluid and fast - Allow for a quick review of each transaction showing gain/loss/wash - Allow for more sort options of transactions - Provide a method to export the transactions entered in CSV/XLS formats for faster comaprisons
Date published: 2023-04-18
Rated 5 out of 5 by
SassafrasLorraine from
Really great customer Service
From start to finish, Turbo Tax has made my life easier. Thank you so much!
Date published: 2023-04-18
Rated 2 out of 5 by
MsHawaii from
Turbo
My state taxes would not e-file and turbo could not help unless I paid more!
Date published: 2023-04-18
Rated 5 out of 5 by
Emma Jericho from
Makes taxes less painful
Makes taxes easy by asking a series of easily understood questions. also offers explanations to each step.
Date published: 2023-04-18
Rated 5 out of 5 by
JoeCz from
Easy to do yourself!
The self guiding process was informative and allowed me to review each step as I progressed.
Date published: 2023-04-18
Rated 2 out of 5 by
NYunhappy from
Overpriced even for people who make little income
I feel you are overpriced - i spoke to a "tax expert" yesterday, after being hung up on after a 45 minute wait, then had to wait another hour! Was no expert at all and very little help. Not even a CPA - H&R block is cheaper and the people who work there seem to know a bit more. This may be my last year using after over 22 years!
Date published: 2023-04-18
Rated 5 out of 5 by
Margh2023 from
Turbo Tax is great
Turbo Tax was a great tool to our taxes. It was straightforward and had an awesome help assistant tool for questions I had.
Date published: 2023-04-18
Rated 5 out of 5 by
JC2135 from
Very easy to use
Very easy to use. Walked me though the entire process
Date published: 2023-04-18
Rated 5 out of 5 by
Velvet1 from
Like Turbo Tax updates
The updates to the system made moving through each section easier.
All TurboTax® Offerings Reviews - Page 916
Date published: 2023-04-18
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 5 out of 5 by
log12323f5 from
Very Easy!
I get overwhelmed every year with my taxes, so thanks to turbotax I didn't!
Date published: 2023-04-18
Rated 5 out of 5 by
RobertReview from
Very helpful, but investment entry needs work
The interface for updating/reviewing/entering investments need work. - Add better support for selling puts/calls - Buffer all the investment data by section, so that i do not need to reload the page (adding 4 seconds+ per transaction) - By doing this reviewing investments will be much more fluid and fast - Allow for a quick review of each transaction showing gain/loss/wash - Allow for more sort options of transactions - Provide a method to export the transactions entered in CSV/XLS formats for faster comaprisons
Date published: 2023-04-18
Rated 5 out of 5 by
SassafrasLorraine from
Really great customer Service
From start to finish, Turbo Tax has made my life easier. Thank you so much!
Date published: 2023-04-18
Rated 2 out of 5 by
MsHawaii from
Turbo
My state taxes would not e-file and turbo could not help unless I paid more!
Date published: 2023-04-18
Rated 5 out of 5 by
Emma Jericho from
Makes taxes less painful
Makes taxes easy by asking a series of easily understood questions. also offers explanations to each step.
Date published: 2023-04-18
Rated 5 out of 5 by
JoeCz from
Easy to do yourself!
The self guiding process was informative and allowed me to review each step as I progressed.
Date published: 2023-04-18
Rated 2 out of 5 by
NYunhappy from
Overpriced even for people who make little income
I feel you are overpriced - i spoke to a "tax expert" yesterday, after being hung up on after a 45 minute wait, then had to wait another hour! Was no expert at all and very little help. Not even a CPA - H&R block is cheaper and the people who work there seem to know a bit more. This may be my last year using after over 22 years!
Date published: 2023-04-18
Rated 5 out of 5 by
Margh2023 from
Turbo Tax is great
Turbo Tax was a great tool to our taxes. It was straightforward and had an awesome help assistant tool for questions I had.
Date published: 2023-04-18
Rated 5 out of 5 by
JC2135 from
Very easy to use
Very easy to use. Walked me though the entire process
Date published: 2023-04-18
Rated 5 out of 5 by
Velvet1 from
Like Turbo Tax updates
The updates to the system made moving through each section easier.
All TurboTax® Offerings Reviews - Page 916
Date published: 2023-04-18