TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Reviews

Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.

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Rated 5 out of 5 by from I have been a user for many years! You guys are aw Always improving and keeping up with technology. Your process keeps getting simpler. Ans military friendly!!
Date published: 2023-04-18
Rated 4 out of 5 by from Nurse Quick and easy got help when needed great job thanks
Date published: 2023-04-18
Rated 3 out of 5 by from The questions breakdown was easy to understand I did not like the fact that i requested call backs and after around 3 didn't receive anymore call backs or received 3 call backs which disconnected. I had to call another tax person to answer my questions since no response from turbo. couldn't get anyone to review final input.
Date published: 2023-04-18
Rated 4 out of 5 by from easy peasy Very anxious about filing my taxes myself. Nothing to see here. Very easy
Date published: 2023-04-18
Rated 5 out of 5 by from I LOVE IT EASY TO USE AND FAST, I'VE USED IT FOR 15 PLUS YEARS NOW!
Date published: 2023-04-18
Rated 5 out of 5 by from Fast and easy How easy was this?? Should have been using it before thanks 👍
Date published: 2023-04-18
Rated 5 out of 5 by from It was vey Turbo-ly this year! It was fast and easy and I could use my smart phone to capture document info, that was handy dandy.
Date published: 2023-04-18
Rated 1 out of 5 by from Very Buggy The product is quite buggy. There are bugs that have been discussed in the TurboTax more than a year ago and still have not been resolved.
Date published: 2023-04-18
Rated 4 out of 5 by from Quite simple to use I have not done before but with direction of my husband, was able to follow the process thru
Date published: 2023-04-18
Rated 5 out of 5 by from Super easy to use Very easy to use. The scan feature from the phone with the QR code made filing even faster.
Date published: 2023-04-18
All TurboTax® Offerings Reviews - Page 903
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from I have been a user for many years! You guys are aw Always improving and keeping up with technology. Your process keeps getting simpler. Ans military friendly!!
Date published: 2023-04-18
Rated 4 out of 5 by from Nurse Quick and easy got help when needed great job thanks
Date published: 2023-04-18
Rated 3 out of 5 by from The questions breakdown was easy to understand I did not like the fact that i requested call backs and after around 3 didn't receive anymore call backs or received 3 call backs which disconnected. I had to call another tax person to answer my questions since no response from turbo. couldn't get anyone to review final input.
Date published: 2023-04-18
Rated 4 out of 5 by from easy peasy Very anxious about filing my taxes myself. Nothing to see here. Very easy
Date published: 2023-04-18
Rated 5 out of 5 by from I LOVE IT EASY TO USE AND FAST, I'VE USED IT FOR 15 PLUS YEARS NOW!
Date published: 2023-04-18
Rated 5 out of 5 by from Fast and easy How easy was this?? Should have been using it before thanks 👍
Date published: 2023-04-18
Rated 5 out of 5 by from It was vey Turbo-ly this year! It was fast and easy and I could use my smart phone to capture document info, that was handy dandy.
Date published: 2023-04-18
Rated 1 out of 5 by from Very Buggy The product is quite buggy. There are bugs that have been discussed in the TurboTax more than a year ago and still have not been resolved.
Date published: 2023-04-18
Rated 4 out of 5 by from Quite simple to use I have not done before but with direction of my husband, was able to follow the process thru
Date published: 2023-04-18
Rated 5 out of 5 by from Super easy to use Very easy to use. The scan feature from the phone with the QR code made filing even faster.
Date published: 2023-04-18
All TurboTax® Offerings Reviews - Page 903