TURBOTAX LIVE CUSTOMER REVIEWS

TurboTax Live Reviews

TurboTax Live connects you with live Tax Experts on demand, and gives you unlimited advice and guidance from real tax experts online.

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Rated 1 out of 5 by from Exact Same Problem This Year, 2021 As I had in 202 I have been using more than 25 years. I had my first less than stellar TT in 2020. It took several 3+ hour phone calls to install TT Premiere 2020. Each time install would work until it crashed. Then it would get up to the TT splash & return the desktop. After several tech calls later, I finally got to the end after 10+ hours on the phone with tech support. In 2022. I tried to open my 2020 return to get the AGI for electronic filing. Launch Splash -> no splash screen -> quit. I had to use the pdf to get my AGI 2021. Same exact problem. This year I tried to install TT 2021 Premiere. Same problem. I switched to my Windows 10 Lenovo laptop. Installed fine. Then TT 2021 complained the file for the 2020 import was corrupted. Gave up on the import. Finished my return. Installed an update & when TT 2021 relaunched it said the 2021 file was corrupted. Re-did my taxes, filed. What a nightmare! I will have to consider another solution next year. I tried H & R Block. It was terrible
Date published: 2022-04-18
Rated 5 out of 5 by from Love Turbo Tax! Turbo Tax asks all the pertinent questions regarding my situation. It is fast and easy and much more affordable than the guy I was paying $1300 to! The Turbo Tax Live Expert was a huge help!
Date published: 2022-04-18
Rated 4 out of 5 by from Turbo Tax is very good Linking Crypto wallets are limited. I would like to see Turbo Tax accept multiple formats for cvs files or work with all crypto exchanges and agree on a simple format standard.
Date published: 2022-04-18
Rated 5 out of 5 by from Turbo Tax is awsome Very easy to use, when I have a question it is easily asnwered.
Date published: 2022-04-18
Rated 5 out of 5 by from it aight I had a decent enough time but I still had to do taxes.
Date published: 2022-04-18
Rated 5 out of 5 by from Awesome!!! Been using this service for over a decade. i love the ease of use and the price isn't bad.
Date published: 2022-04-18
Rated 4 out of 5 by from Independent Contractor - Rideshare - self it wasn't bad for self emp. the constant need to update info is a little confusing
Date published: 2022-04-18
Rated 3 out of 5 by from The Tax Expert is awsome What should have been an easy tax return fell into the frustration pit. Your Tax Expert threw me a rope and all was well.
Date published: 2022-04-18
Rated 5 out of 5 by from Turbo tax was Good It was easy to follow and I will use it again next year
Date published: 2022-04-18
Rated 2 out of 5 by from Previous years not showing I've been using this for years and now this year I couldn't access previous years.
Date published: 2022-04-18
All TurboTax® Offerings Reviews - Page 861
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 1 out of 5 by from Exact Same Problem This Year, 2021 As I had in 202 I have been using more than 25 years. I had my first less than stellar TT in 2020. It took several 3+ hour phone calls to install TT Premiere 2020. Each time install would work until it crashed. Then it would get up to the TT splash & return the desktop. After several tech calls later, I finally got to the end after 10+ hours on the phone with tech support. In 2022. I tried to open my 2020 return to get the AGI for electronic filing. Launch Splash -> no splash screen -> quit. I had to use the pdf to get my AGI 2021. Same exact problem. This year I tried to install TT 2021 Premiere. Same problem. I switched to my Windows 10 Lenovo laptop. Installed fine. Then TT 2021 complained the file for the 2020 import was corrupted. Gave up on the import. Finished my return. Installed an update & when TT 2021 relaunched it said the 2021 file was corrupted. Re-did my taxes, filed. What a nightmare! I will have to consider another solution next year. I tried H & R Block. It was terrible
Date published: 2022-04-18
Rated 5 out of 5 by from Love Turbo Tax! Turbo Tax asks all the pertinent questions regarding my situation. It is fast and easy and much more affordable than the guy I was paying $1300 to! The Turbo Tax Live Expert was a huge help!
Date published: 2022-04-18
Rated 4 out of 5 by from Turbo Tax is very good Linking Crypto wallets are limited. I would like to see Turbo Tax accept multiple formats for cvs files or work with all crypto exchanges and agree on a simple format standard.
Date published: 2022-04-18
Rated 5 out of 5 by from Turbo Tax is awsome Very easy to use, when I have a question it is easily asnwered.
Date published: 2022-04-18
Rated 5 out of 5 by from it aight I had a decent enough time but I still had to do taxes.
Date published: 2022-04-18
Rated 5 out of 5 by from Awesome!!! Been using this service for over a decade. i love the ease of use and the price isn't bad.
Date published: 2022-04-18
Rated 4 out of 5 by from Independent Contractor - Rideshare - self it wasn't bad for self emp. the constant need to update info is a little confusing
Date published: 2022-04-18
Rated 3 out of 5 by from The Tax Expert is awsome What should have been an easy tax return fell into the frustration pit. Your Tax Expert threw me a rope and all was well.
Date published: 2022-04-18
Rated 5 out of 5 by from Turbo tax was Good It was easy to follow and I will use it again next year
Date published: 2022-04-18
Rated 2 out of 5 by from Previous years not showing I've been using this for years and now this year I couldn't access previous years.
Date published: 2022-04-18
All TurboTax® Offerings Reviews - Page 861