TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Reviews

Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.

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Rated 2 out of 5 by from Too Expensive... This is the last year! Works good, the price has gotten out of control, so next year I will be finding another option.
Date published: 2023-04-18
Rated 5 out of 5 by from Fabulous service that is better every year. Intuitive and easy to use. Gives me the right options and information I need to make good and accurate decisions. Better year after year.
Date published: 2023-04-18
Rated 1 out of 5 by from Forced to pay for Premium Searched for the free option forever, never found it. When I was finished with my taxes the only option was to pay for the TurboTax Premium. When I searched on how to get the free option I saw that I would have to completely start over in order to do so. Sucks.
Date published: 2023-04-18
Rated 5 out of 5 by from Turbo Tax - Wonderful Experience! This was a wonderful experience! Step by step instructions, very easy. Saved a lot of money!
Date published: 2023-04-18
Rated 5 out of 5 by from TurboTax Makes Filing Nice and Easy! It was easy to file my taxes with the basic website. It was nice to have the questions and answers readily available while filing.
Date published: 2023-04-18
Rated 1 out of 5 by from Fake Marketing - It is not free and is expensive After you spend an hour of putting in your info they force you to upgrade and another 30mins later you are forced to upgrade again since you added another form. Then at the very final step double the fee to file state tax. By the time you get to the end you will end up paying close to or more than what you have paid for a CPA
Date published: 2023-04-18
Rated 5 out of 5 by from Easy-Peasy Process with TurboTax... Tax Laws Not! Easy to use; guided process takes much of the pain away.
Date published: 2023-04-18
Rated 5 out of 5 by from Turbo Tax is my go to filer Other than the program locking up it was a fine experience
Date published: 2023-04-18
Rated 5 out of 5 by from great program Easy to navigate. When I hit a wall, I was able to ask questions and resolved. Great support.
Date published: 2023-04-18
Rated 4 out of 5 by from Easy way to file annual taxes Worked for getting our annual tax filed. Great help from the service
Date published: 2023-04-18
All TurboTax® Offerings Reviews - Page 823
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 2 out of 5 by from Too Expensive... This is the last year! Works good, the price has gotten out of control, so next year I will be finding another option.
Date published: 2023-04-18
Rated 5 out of 5 by from Fabulous service that is better every year. Intuitive and easy to use. Gives me the right options and information I need to make good and accurate decisions. Better year after year.
Date published: 2023-04-18
Rated 1 out of 5 by from Forced to pay for Premium Searched for the free option forever, never found it. When I was finished with my taxes the only option was to pay for the TurboTax Premium. When I searched on how to get the free option I saw that I would have to completely start over in order to do so. Sucks.
Date published: 2023-04-18
Rated 5 out of 5 by from Turbo Tax - Wonderful Experience! This was a wonderful experience! Step by step instructions, very easy. Saved a lot of money!
Date published: 2023-04-18
Rated 5 out of 5 by from TurboTax Makes Filing Nice and Easy! It was easy to file my taxes with the basic website. It was nice to have the questions and answers readily available while filing.
Date published: 2023-04-18
Rated 1 out of 5 by from Fake Marketing - It is not free and is expensive After you spend an hour of putting in your info they force you to upgrade and another 30mins later you are forced to upgrade again since you added another form. Then at the very final step double the fee to file state tax. By the time you get to the end you will end up paying close to or more than what you have paid for a CPA
Date published: 2023-04-18
Rated 5 out of 5 by from Easy-Peasy Process with TurboTax... Tax Laws Not! Easy to use; guided process takes much of the pain away.
Date published: 2023-04-18
Rated 5 out of 5 by from Turbo Tax is my go to filer Other than the program locking up it was a fine experience
Date published: 2023-04-18
Rated 5 out of 5 by from great program Easy to navigate. When I hit a wall, I was able to ask questions and resolved. Great support.
Date published: 2023-04-18
Rated 4 out of 5 by from Easy way to file annual taxes Worked for getting our annual tax filed. Great help from the service
Date published: 2023-04-18
All TurboTax® Offerings Reviews - Page 823