TURBOTAX CUSTOMER REVIEWS
TurboTax Live Assisted Reviews
Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.
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Rated 2 out of 5 by
Psdoff from
Too Expensive... This is the last year!
Works good, the price has gotten out of control, so next year I will be finding another option.
Date published: 2023-04-18
Rated 5 out of 5 by
Mike from Saint Louis from
Fabulous service that is better every year.
Intuitive and easy to use. Gives me the right options and information I need to make good and accurate decisions. Better year after year.
Date published: 2023-04-18
Rated 1 out of 5 by
Taxationistheft88 from
Forced to pay for Premium
Searched for the free option forever, never found it. When I was finished with my taxes the only option was to pay for the TurboTax Premium. When I searched on how to get the free option I saw that I would have to completely start over in order to do so. Sucks.
Date published: 2023-04-18
Rated 5 out of 5 by
CAM0423 from
Turbo Tax - Wonderful Experience!
This was a wonderful experience! Step by step instructions, very easy. Saved a lot of money!
Date published: 2023-04-18
Rated 5 out of 5 by
VDoc1 from
TurboTax Makes Filing Nice and Easy!
It was easy to file my taxes with the basic website. It was nice to have the questions and answers readily available while filing.
Date published: 2023-04-18
Rated 1 out of 5 by
Nick 232323 from
Fake Marketing - It is not free and is expensive
After you spend an hour of putting in your info they force you to upgrade and another 30mins later you are forced to upgrade again since you added another form. Then at the very final step double the fee to file state tax. By the time you get to the end you will end up paying close to or more than what you have paid for a CPA
Date published: 2023-04-18
Rated 5 out of 5 by
Rocket Scientist 2023 from
Easy-Peasy Process with TurboTax... Tax Laws Not!
Easy to use; guided process takes much of the pain away.
Date published: 2023-04-18
Rated 5 out of 5 by
RandyLee55 from
Turbo Tax is my go to filer
Other than the program locking up it was a fine experience
Date published: 2023-04-18
Rated 5 out of 5 by
TomturbotaxTexas from
great program
Easy to navigate. When I hit a wall, I was able to ask questions and resolved. Great support.
Date published: 2023-04-18
Rated 4 out of 5 by
Lee1099 from
Easy way to file annual taxes
Worked for getting our annual tax filed. Great help from the service
All TurboTax® Offerings Reviews - Page 823
Date published: 2023-04-18
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 2 out of 5 by
Psdoff from
Too Expensive... This is the last year!
Works good, the price has gotten out of control, so next year I will be finding another option.
Date published: 2023-04-18
Rated 5 out of 5 by
Mike from Saint Louis from
Fabulous service that is better every year.
Intuitive and easy to use. Gives me the right options and information I need to make good and accurate decisions. Better year after year.
Date published: 2023-04-18
Rated 1 out of 5 by
Taxationistheft88 from
Forced to pay for Premium
Searched for the free option forever, never found it. When I was finished with my taxes the only option was to pay for the TurboTax Premium. When I searched on how to get the free option I saw that I would have to completely start over in order to do so. Sucks.
Date published: 2023-04-18
Rated 5 out of 5 by
CAM0423 from
Turbo Tax - Wonderful Experience!
This was a wonderful experience! Step by step instructions, very easy. Saved a lot of money!
Date published: 2023-04-18
Rated 5 out of 5 by
VDoc1 from
TurboTax Makes Filing Nice and Easy!
It was easy to file my taxes with the basic website. It was nice to have the questions and answers readily available while filing.
Date published: 2023-04-18
Rated 1 out of 5 by
Nick 232323 from
Fake Marketing - It is not free and is expensive
After you spend an hour of putting in your info they force you to upgrade and another 30mins later you are forced to upgrade again since you added another form. Then at the very final step double the fee to file state tax. By the time you get to the end you will end up paying close to or more than what you have paid for a CPA
Date published: 2023-04-18
Rated 5 out of 5 by
Rocket Scientist 2023 from
Easy-Peasy Process with TurboTax... Tax Laws Not!
Easy to use; guided process takes much of the pain away.
Date published: 2023-04-18
Rated 5 out of 5 by
RandyLee55 from
Turbo Tax is my go to filer
Other than the program locking up it was a fine experience
Date published: 2023-04-18
Rated 5 out of 5 by
TomturbotaxTexas from
great program
Easy to navigate. When I hit a wall, I was able to ask questions and resolved. Great support.
Date published: 2023-04-18
Rated 4 out of 5 by
Lee1099 from
Easy way to file annual taxes
Worked for getting our annual tax filed. Great help from the service
All TurboTax® Offerings Reviews - Page 823
Date published: 2023-04-18