TURBOTAX LIVE CUSTOMER REVIEWS

TurboTax Live Reviews

TurboTax Live connects you with live Tax Experts on demand, and gives you unlimited advice and guidance from real tax experts online.

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Rated 5 out of 5 by from Always great to use. Always easy to use. Always quick and simple. I trust it and will continue using it.
Date published: 2022-04-18
Rated 2 out of 5 by from TURBO TAX EXPENSIVE AND HAVE ADDITIONAL FEES I will have to look for cheaper alternative. No longer simple.
Date published: 2022-04-18
Rated 5 out of 5 by from Saved Me Today ! Easy. Thanks. I appreciate the online help also. She was friendly and understanding.
Date published: 2022-04-18
Rated 5 out of 5 by from Easy and fast to do Able to take less time to do. Much faster to calculate all the work sheets.
Date published: 2022-04-18
Rated 4 out of 5 by from Good, but getting expensive I have been using TurboTax for many years and it continues to do a good job year after year. But TurboTax is charging more and more for extras: $45 for each additional state, and $25 for eFiling state returns. The goal of filing electronically should be to save the government time and money; not to be a source of additional profit for Intuit. Then Turbotax says you are protected from audits, but they still charge for another $45.
Date published: 2022-04-18
Rated 5 out of 5 by from Very Easy To Use As A Small Business Very easy to use! Everything is step by step and the website walks you through all the deductions you need for a small business.
Date published: 2022-04-18
Rated 4 out of 5 by from Deluxe version is a good product - some quirks I love the fact that the program will auto fill from previous years returns (if using Turbo Tax on prior years). Sometime hard to find input details when going back investigate / review / make changes. Needed to use search function or even the internet to resolve question(s)
Date published: 2022-04-18
Rated 5 out of 5 by from Wouldn't Use Anything Else I purchased the version where you have access to tax professionals and glad I did because my return was complicated and I asked quite a few questions. The longest that I had to wait for a response was 11 minutes. The answers that I received were given in such a manner that I totally understood. Three different times I allowed the expert to access my screen as they patiently walked me thru each step within the software ( they cannot click the buttons 4 u which is good because they explain why if you have a question). I have used turbo tax for years and will continue to do so.
Date published: 2022-04-18
Rated 5 out of 5 by from Taxes done over the phone!!? Fast and easy. Help was available. Would recommend anyone can do it!
Date published: 2022-04-18
Rated 5 out of 5 by from TurboTax 2021 Quick and easy. Very few questions on a detailed filing. Did not use CHAT or HELP this year. Highly recommended.
Date published: 2022-04-18
All TurboTax® Offerings Reviews - Page 823
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Always great to use. Always easy to use. Always quick and simple. I trust it and will continue using it.
Date published: 2022-04-18
Rated 2 out of 5 by from TURBO TAX EXPENSIVE AND HAVE ADDITIONAL FEES I will have to look for cheaper alternative. No longer simple.
Date published: 2022-04-18
Rated 5 out of 5 by from Saved Me Today ! Easy. Thanks. I appreciate the online help also. She was friendly and understanding.
Date published: 2022-04-18
Rated 5 out of 5 by from Easy and fast to do Able to take less time to do. Much faster to calculate all the work sheets.
Date published: 2022-04-18
Rated 4 out of 5 by from Good, but getting expensive I have been using TurboTax for many years and it continues to do a good job year after year. But TurboTax is charging more and more for extras: $45 for each additional state, and $25 for eFiling state returns. The goal of filing electronically should be to save the government time and money; not to be a source of additional profit for Intuit. Then Turbotax says you are protected from audits, but they still charge for another $45.
Date published: 2022-04-18
Rated 5 out of 5 by from Very Easy To Use As A Small Business Very easy to use! Everything is step by step and the website walks you through all the deductions you need for a small business.
Date published: 2022-04-18
Rated 4 out of 5 by from Deluxe version is a good product - some quirks I love the fact that the program will auto fill from previous years returns (if using Turbo Tax on prior years). Sometime hard to find input details when going back investigate / review / make changes. Needed to use search function or even the internet to resolve question(s)
Date published: 2022-04-18
Rated 5 out of 5 by from Wouldn't Use Anything Else I purchased the version where you have access to tax professionals and glad I did because my return was complicated and I asked quite a few questions. The longest that I had to wait for a response was 11 minutes. The answers that I received were given in such a manner that I totally understood. Three different times I allowed the expert to access my screen as they patiently walked me thru each step within the software ( they cannot click the buttons 4 u which is good because they explain why if you have a question). I have used turbo tax for years and will continue to do so.
Date published: 2022-04-18
Rated 5 out of 5 by from Taxes done over the phone!!? Fast and easy. Help was available. Would recommend anyone can do it!
Date published: 2022-04-18
Rated 5 out of 5 by from TurboTax 2021 Quick and easy. Very few questions on a detailed filing. Did not use CHAT or HELP this year. Highly recommended.
Date published: 2022-04-18
All TurboTax® Offerings Reviews - Page 823