TURBOTAX LIVE CUSTOMER REVIEWS

TurboTax Live Reviews

TurboTax Live connects you with live CPAs and EAs on demand, and gives you unlimited advice and guidance from real tax experts online.

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Own a business
Student
Rated 5 out of 5 by from Simple, easy and effective Easy step by step guide on how to process my tax returns. Everything is covered, retirement, unemployment, charity donations. 2020 was a rough year and Turbotax helped me navigate it!
Date published: 2021-05-16
Rated 1 out of 5 by from Turbo Tax Refused to Properly Submit 1099-MISC I tried for over 4 hours to get the program to submit my 1099-MISC for rental property. The program refused to move forward and kept asking for royalty income and would not continue with the filing. I researched online and saw other people had the same problems. I tried the suggestions (e.g., adding $1 to the royalties line), but they didn't work for me...either. Eventually, I deleted the property altogether, but the I had to reinput all the data, including data from the previous year (which was no longer on Turbo Tax, even though I filed last year with Turbo Tax). What a nightmare.
Date published: 2021-05-16
Rated 4 out of 5 by from Turbo tax is good I felt that at times it was difficult to follow and when an exception was needed I had difficulty figuring out the forms and where to find the information. I did not like the fact that I could not see the my forms until payment and I did not like that you get through some of the process assuming you can use the lowest priced package and then at some point it told me I needed to pay more and upgrade to a different program.
Date published: 2021-05-16
Rated 5 out of 5 by from Can't imagine doing my taxes without TurboTax! TurboTax is easy to use and provides the user with quick answers to questions.
Date published: 2021-05-16
Rated 5 out of 5 by from Incredible product and experience I really enjoy using TurboTax for my taxes every year. Their website is very easy to use and maximize my return.
Date published: 2021-05-16
Rated 5 out of 5 by from This is the only way to go! I do everything online and love the ease of filing taxes online too. Having the added benefit of a live chat with an expert when you need it is worth EVERY penny.
Date published: 2021-05-16
Rated 4 out of 5 by from Effiicient but did not like ads I have used Turbo Tax for many years and as usual it was easy to use and efficient. However, lately is starting to get greedy with pushing add-ons and making it difficult to get info without going through ads. If I click on "more-info" I expect to go to a site with more info, not an ad for a "partner" service.
Date published: 2021-05-16
Rated 4 out of 5 by from Quick and easy Only have to file the basic 1040 form, but it was very quick and smooth to use. Never had a problem. Did all my taxes in less than 45 minutes.
Date published: 2021-05-16
Rated 5 out of 5 by from Turbo Tax is very good Have used software for many years. Feel it is user friendly.
Date published: 2021-05-16
Rated 4 out of 5 by from I am understanding more of your software work I could not get engaged with one of the tax experts
Date published: 2021-05-16
All TurboTax® Offerings Reviews - Page 818
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from Simple, easy and effective Easy step by step guide on how to process my tax returns. Everything is covered, retirement, unemployment, charity donations. 2020 was a rough year and Turbotax helped me navigate it!
Date published: 2021-05-16
Rated 1 out of 5 by from Turbo Tax Refused to Properly Submit 1099-MISC I tried for over 4 hours to get the program to submit my 1099-MISC for rental property. The program refused to move forward and kept asking for royalty income and would not continue with the filing. I researched online and saw other people had the same problems. I tried the suggestions (e.g., adding $1 to the royalties line), but they didn't work for me...either. Eventually, I deleted the property altogether, but the I had to reinput all the data, including data from the previous year (which was no longer on Turbo Tax, even though I filed last year with Turbo Tax). What a nightmare.
Date published: 2021-05-16
Rated 4 out of 5 by from Turbo tax is good I felt that at times it was difficult to follow and when an exception was needed I had difficulty figuring out the forms and where to find the information. I did not like the fact that I could not see the my forms until payment and I did not like that you get through some of the process assuming you can use the lowest priced package and then at some point it told me I needed to pay more and upgrade to a different program.
Date published: 2021-05-16
Rated 5 out of 5 by from Can't imagine doing my taxes without TurboTax! TurboTax is easy to use and provides the user with quick answers to questions.
Date published: 2021-05-16
Rated 5 out of 5 by from Incredible product and experience I really enjoy using TurboTax for my taxes every year. Their website is very easy to use and maximize my return.
Date published: 2021-05-16
Rated 5 out of 5 by from This is the only way to go! I do everything online and love the ease of filing taxes online too. Having the added benefit of a live chat with an expert when you need it is worth EVERY penny.
Date published: 2021-05-16
Rated 4 out of 5 by from Effiicient but did not like ads I have used Turbo Tax for many years and as usual it was easy to use and efficient. However, lately is starting to get greedy with pushing add-ons and making it difficult to get info without going through ads. If I click on "more-info" I expect to go to a site with more info, not an ad for a "partner" service.
Date published: 2021-05-16
Rated 4 out of 5 by from Quick and easy Only have to file the basic 1040 form, but it was very quick and smooth to use. Never had a problem. Did all my taxes in less than 45 minutes.
Date published: 2021-05-16
Rated 5 out of 5 by from Turbo Tax is very good Have used software for many years. Feel it is user friendly.
Date published: 2021-05-16
Rated 4 out of 5 by from I am understanding more of your software work I could not get engaged with one of the tax experts
Date published: 2021-05-16
All TurboTax® Offerings Reviews - Page 818