TURBOTAX LIVE CUSTOMER REVIEWS

TurboTax Live Reviews

TurboTax Live connects you with live CPAs and EAs on demand, and gives you unlimited advice and guidance from real tax experts online.

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Own a business
Student
Rated 5 out of 5 by from So easy to use I will use this next year! I was able to do my taxes without any help and with confidence that they were done correctly
Date published: 2021-06-11
Rated 4 out of 5 by from Printing of Returns needs to aligned better I've used TurboTax for many years and always keep paper returns of my e-filed Federal & State Tax forms. When it comes time to print them I cants just start printing as I need to print the Federal separate from the State and always need to print in Sections. It would be very easy to align the beginning of Federal & State forms on odd pages by inserting a blank pages when needed. It would also be nice to see the various yearly comparisons History forms printed outside of the Federal return.
Date published: 2021-06-11
Rated 5 out of 5 by from Love Turbotax Very easy to navigate and understand. I was very nervous of messing up but Turbotax have the answers on the side to explain anything you need to know.
Date published: 2021-06-10
Rated 5 out of 5 by from Great product! Product is easy to use and guides you through each step.
Date published: 2021-06-10
Rated 5 out of 5 by from Easy to use System was user friendly and easy to use. I would recommend it to friends and relatives.
Date published: 2021-06-10
Rated 4 out of 5 by from Thank you Huge thank you to Doug for helping me. I was having a hard time figuring out first year business taxes.
Date published: 2021-06-10
Rated 5 out of 5 by from Maria saved the day I was having such a hard time understanding the forms. This is second time I have ever used turbo tax. I am an elderly woman with very little computer experience. I was going to give up and then I called the ph, # for help. It was my lucky day. I got MARIA. She helped me correct my mistake and explained everything. She didn't make me feel rushed. I have never had a nicer, more helpful and pleasant representative from any company in my life ! She turned my frustrating day around. I would like her supervisor to know what an excellent employee she is.
Date published: 2021-06-10
Rated 5 out of 5 by from Turbo Tax is awesome and reassuring! The TurboTax Live Experts responded immediately to my questions when I asked for a call.
Date published: 2021-06-10
Rated 5 out of 5 by from Great customer service Really easy to use, and the help was a 1 minute wait for a phone call from an actual friendly person!!! She fixed my issue within 5 minutes!!
Date published: 2021-06-10
Rated 5 out of 5 by from Turbotax makes it easy It saves everything for you. you can go back to visit a section that you didn't have all the information and numbers.
Date published: 2021-06-10
All TurboTax® Offerings Reviews - Page 80
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from So easy to use I will use this next year! I was able to do my taxes without any help and with confidence that they were done correctly
Date published: 2021-06-11
Rated 4 out of 5 by from Printing of Returns needs to aligned better I've used TurboTax for many years and always keep paper returns of my e-filed Federal & State Tax forms. When it comes time to print them I cants just start printing as I need to print the Federal separate from the State and always need to print in Sections. It would be very easy to align the beginning of Federal & State forms on odd pages by inserting a blank pages when needed. It would also be nice to see the various yearly comparisons History forms printed outside of the Federal return.
Date published: 2021-06-11
Rated 5 out of 5 by from Love Turbotax Very easy to navigate and understand. I was very nervous of messing up but Turbotax have the answers on the side to explain anything you need to know.
Date published: 2021-06-10
Rated 5 out of 5 by from Great product! Product is easy to use and guides you through each step.
Date published: 2021-06-10
Rated 5 out of 5 by from Easy to use System was user friendly and easy to use. I would recommend it to friends and relatives.
Date published: 2021-06-10
Rated 4 out of 5 by from Thank you Huge thank you to Doug for helping me. I was having a hard time figuring out first year business taxes.
Date published: 2021-06-10
Rated 5 out of 5 by from Maria saved the day I was having such a hard time understanding the forms. This is second time I have ever used turbo tax. I am an elderly woman with very little computer experience. I was going to give up and then I called the ph, # for help. It was my lucky day. I got MARIA. She helped me correct my mistake and explained everything. She didn't make me feel rushed. I have never had a nicer, more helpful and pleasant representative from any company in my life ! She turned my frustrating day around. I would like her supervisor to know what an excellent employee she is.
Date published: 2021-06-10
Rated 5 out of 5 by from Turbo Tax is awesome and reassuring! The TurboTax Live Experts responded immediately to my questions when I asked for a call.
Date published: 2021-06-10
Rated 5 out of 5 by from Great customer service Really easy to use, and the help was a 1 minute wait for a phone call from an actual friendly person!!! She fixed my issue within 5 minutes!!
Date published: 2021-06-10
Rated 5 out of 5 by from Turbotax makes it easy It saves everything for you. you can go back to visit a section that you didn't have all the information and numbers.
Date published: 2021-06-10
All TurboTax® Offerings Reviews - Page 80