TURBOTAX CUSTOMER REVIEWS
TurboTax Live Assisted Reviews
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Rated 5 out of 5 by
CriticalPM from
2023
Saved me a lot of time. Saved me from having to hire an accountant
Date published: 2023-04-18
Rated 5 out of 5 by
wth1234567wth from
Excellent way to file
good with K-1 good with multiple state and federal filing
Date published: 2023-04-18
Rated 5 out of 5 by
KTK58 from
Easy as it could be
Anybody can do this, and the live help is really helpful.
Date published: 2023-04-18
Rated 5 out of 5 by
kisman from
turbo tax is easy to use
This is easy to use and will use every year. I will continue to use each year. Wis it was cheaper to file electronically..
Date published: 2023-04-18
Rated 3 out of 5 by
Andy197725 from
It does help.
I like that it makes everything reasonably easy, but there are things that are annoying. Like I am entitled to a refund because of things I pay for but don't get paid back for as a teacher, but I dont know how much I would get unless I agree to pay for an upgrade. If they at least told me what I might get back before I upgrade, I would consider it.
Date published: 2023-04-18
Rated 3 out of 5 by
eatallthedounuts from
1095a form was a bit complicated
It wouldn't let me add any of the lines from the document we were sent so we had to do it a different way. Other than that it works like every other yr. thanks Terry
Date published: 2023-04-18
Rated 5 out of 5 by
Murlly from
Turbo tax rep Justin is so helpful
I have been using Turbo Tax for the past 6 years and am very satisfied with it. The staff and experts are veery helpful. I would recommend them
Date published: 2023-04-18
Rated 5 out of 5 by
JANEMH21 from
easy to navigate.
Software was easy to navigate. Any questions I had about forms (1099, 1098-T, ECT) I received in the mail, I was able to enter the name of the form into the search bar and was directed to where i enter that information in.
Date published: 2023-04-18
Rated 5 out of 5 by
Stretch111 from
Easy to use
Great app for us technology handicapped. Looking forward to next year
Date published: 2023-04-18
Rated 3 out of 5 by
Rafy George from
Faulty loop in paying for e-file on State Taxes
While attempting to e.file a return, I got stuck in a loop in the pay for state efile process. System went out to Intuit and allowed me to pay for the efile, then sent me back to Turbotax and kept asking me to pay for my efile, never letting me proceed to efile my Federal and State taxes. I contacted support the first time this happened, and was on the phone for just over an hour and it was resolved (Case #1520008543) by the support person running through a $0.00 charge to my CC and giving me the Auth Code to put in the screen on my Turbotax application. Then again today this same error happened when I went to file my own taxes. Went to pay for the state tax efile and back into the same loop. Got a different person (Case #1520636614) this person wasn't able to assist me, so even though I paid $25 to efile my state return, I faked the system out by not efiling my state return, only efiled my Federal return. That worked my Fed retrun has already been accepted. I am having to print my State return and am headed to the Post Office now to get it mailed.
All TurboTax® Offerings Reviews - Page 782
Date published: 2023-04-18
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 5 out of 5 by
CriticalPM from
2023
Saved me a lot of time. Saved me from having to hire an accountant
Date published: 2023-04-18
Rated 5 out of 5 by
wth1234567wth from
Excellent way to file
good with K-1 good with multiple state and federal filing
Date published: 2023-04-18
Rated 5 out of 5 by
KTK58 from
Easy as it could be
Anybody can do this, and the live help is really helpful.
Date published: 2023-04-18
Rated 5 out of 5 by
kisman from
turbo tax is easy to use
This is easy to use and will use every year. I will continue to use each year. Wis it was cheaper to file electronically..
Date published: 2023-04-18
Rated 3 out of 5 by
Andy197725 from
It does help.
I like that it makes everything reasonably easy, but there are things that are annoying. Like I am entitled to a refund because of things I pay for but don't get paid back for as a teacher, but I dont know how much I would get unless I agree to pay for an upgrade. If they at least told me what I might get back before I upgrade, I would consider it.
Date published: 2023-04-18
Rated 3 out of 5 by
eatallthedounuts from
1095a form was a bit complicated
It wouldn't let me add any of the lines from the document we were sent so we had to do it a different way. Other than that it works like every other yr. thanks Terry
Date published: 2023-04-18
Rated 5 out of 5 by
Murlly from
Turbo tax rep Justin is so helpful
I have been using Turbo Tax for the past 6 years and am very satisfied with it. The staff and experts are veery helpful. I would recommend them
Date published: 2023-04-18
Rated 5 out of 5 by
JANEMH21 from
easy to navigate.
Software was easy to navigate. Any questions I had about forms (1099, 1098-T, ECT) I received in the mail, I was able to enter the name of the form into the search bar and was directed to where i enter that information in.
Date published: 2023-04-18
Rated 5 out of 5 by
Stretch111 from
Easy to use
Great app for us technology handicapped. Looking forward to next year
Date published: 2023-04-18
Rated 3 out of 5 by
Rafy George from
Faulty loop in paying for e-file on State Taxes
While attempting to e.file a return, I got stuck in a loop in the pay for state efile process. System went out to Intuit and allowed me to pay for the efile, then sent me back to Turbotax and kept asking me to pay for my efile, never letting me proceed to efile my Federal and State taxes. I contacted support the first time this happened, and was on the phone for just over an hour and it was resolved (Case #1520008543) by the support person running through a $0.00 charge to my CC and giving me the Auth Code to put in the screen on my Turbotax application. Then again today this same error happened when I went to file my own taxes. Went to pay for the state tax efile and back into the same loop. Got a different person (Case #1520636614) this person wasn't able to assist me, so even though I paid $25 to efile my state return, I faked the system out by not efiling my state return, only efiled my Federal return. That worked my Fed retrun has already been accepted. I am having to print my State return and am headed to the Post Office now to get it mailed.
All TurboTax® Offerings Reviews - Page 782
Date published: 2023-04-18