TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Reviews

Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.

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Rated 2 out of 5 by from Grab some whiteout and some stamps The software calculated taxes correctly and fairly easy to navigate. However if you file 8915-F for taxing of a prior withdraw, the software keeps populating a field that causes it to reject at the IRS. Customer service was very nice and we tried everything we could think of but the final answer is to mail all tax returns and whiteout field C(1) on form 8915-F. I overpaid if I still have to mail in ALL of my taxes. Federal and 2 states.
Date published: 2023-03-11
Rated 5 out of 5 by from Best service - simple and affordable I have been using Turbotax for years, always easy to fill out, best support and quick refunds.
Date published: 2023-03-11
Rated 3 out of 5 by from Turbo Tax charges too much.... Should lower your rates. We are the ones entering everything.
Date published: 2023-03-11
Rated 5 out of 5 by from TurboTax worked for me! I’ve used it for the last 8yrs and enjoy how easy it is to use!
Date published: 2023-03-11
Rated 5 out of 5 by from I was able to get step by step answers when needed I liked the fact I was able to click o the question and it would explain the answer
Date published: 2023-03-11
Rated 2 out of 5 by from The alaska pfd filing isn't free Alaska teens/young adults can't have access to the free filing because dividends aren't included in your program. My other young adults will be using e-file to avoid extra charges. Reuben was 17 last year, we received his dividend, so we are putting it our return with our other childen.
Date published: 2023-03-11
Rated 5 out of 5 by from good very well i like it it was easy and very helpful iy was great
Date published: 2023-03-11
Rated 5 out of 5 by from TurboTax is Awesome! I submit the forms, and my taxes get done. Nice and easy.
Date published: 2023-03-11
Rated 4 out of 5 by from Turbo Tax This was very easy to use. I would recommed turbo tax.
Date published: 2023-03-11
Rated 5 out of 5 by from Great experience Our first time filing after retiring so we were pleasantly surprised at how easy it made it.
Date published: 2023-03-11
All TurboTax® Offerings Reviews - Page 6899
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 2 out of 5 by from Grab some whiteout and some stamps The software calculated taxes correctly and fairly easy to navigate. However if you file 8915-F for taxing of a prior withdraw, the software keeps populating a field that causes it to reject at the IRS. Customer service was very nice and we tried everything we could think of but the final answer is to mail all tax returns and whiteout field C(1) on form 8915-F. I overpaid if I still have to mail in ALL of my taxes. Federal and 2 states.
Date published: 2023-03-11
Rated 5 out of 5 by from Best service - simple and affordable I have been using Turbotax for years, always easy to fill out, best support and quick refunds.
Date published: 2023-03-11
Rated 3 out of 5 by from Turbo Tax charges too much.... Should lower your rates. We are the ones entering everything.
Date published: 2023-03-11
Rated 5 out of 5 by from TurboTax worked for me! I’ve used it for the last 8yrs and enjoy how easy it is to use!
Date published: 2023-03-11
Rated 5 out of 5 by from I was able to get step by step answers when needed I liked the fact I was able to click o the question and it would explain the answer
Date published: 2023-03-11
Rated 2 out of 5 by from The alaska pfd filing isn't free Alaska teens/young adults can't have access to the free filing because dividends aren't included in your program. My other young adults will be using e-file to avoid extra charges. Reuben was 17 last year, we received his dividend, so we are putting it our return with our other childen.
Date published: 2023-03-11
Rated 5 out of 5 by from good very well i like it it was easy and very helpful iy was great
Date published: 2023-03-11
Rated 5 out of 5 by from TurboTax is Awesome! I submit the forms, and my taxes get done. Nice and easy.
Date published: 2023-03-11
Rated 4 out of 5 by from Turbo Tax This was very easy to use. I would recommed turbo tax.
Date published: 2023-03-11
Rated 5 out of 5 by from Great experience Our first time filing after retiring so we were pleasantly surprised at how easy it made it.
Date published: 2023-03-11
All TurboTax® Offerings Reviews - Page 6899