TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Reviews

Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.

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Rated 4 out of 5 by from Excellent service Explanatory software simple and easy to use. Would use again.
Date published: 2023-04-19
Rated 5 out of 5 by from Turbo tax is great! My experience with Turbo tax was great, very easy to work with.
Date published: 2023-04-19
Rated 5 out of 5 by from awesome great service turbo tax use every year will use next year
Date published: 2023-04-19
Rated 5 out of 5 by from Great service! Great product! I always feel sure and safe with Turbo Tax! I also recommend it to others! Thank you, TurboTax!
Date published: 2023-04-19
Rated 5 out of 5 by from TurboTax is great!!! This is my 2nd time using TurboTax and it is very easy to use and fast.
Date published: 2023-04-19
Rated 3 out of 5 by from Fi Someone with the knowledge to help me! I made two calls prior to talking to Anthony. The previous people could not help me, and I had to finish the calls. I was very disappointed that I am paying a monthly fee to receive this consultation service and the "experts" have no idea what they are doing. Luckily on my third call, Anthony was the one answering. He was very professional, EXTREMELY PATIENT, and helped me finish this tax ordeal! I am grateful for his service and patience. Please TurboTax, make sure ALL your personnel have knowledge for the tasks assigned. Filling wrong can be dangerous, and this is why many seek help to make sure to do this correctly.
Date published: 2023-04-19
Rated 1 out of 5 by from Taxes Not Filed Last Year????? I am just being informed as I am closing out that Turbo Tax did not file my taxes in 2021. What happened? I am not happy.
Date published: 2023-04-19
Rated 3 out of 5 by from Fairly good I have used for years but am really tired for having to scroll down sooo much. Please place the "continue" button directly after the last questions. Also if there is any way in itemized deductions to show us why medical expenses don't reach the % amount to increase the deduction please add that. My service representative was wonderful!
Date published: 2023-04-19
Rated 5 out of 5 by from Simple To Do great app that is simple and easy to navigate, upload your w-2 answer a few questions and you're done.
Date published: 2023-04-19
Rated 5 out of 5 by from Easy and simple!!! This was an easy step by step process that made it relaxing to file!!!!
Date published: 2023-04-19
All TurboTax® Offerings Reviews - Page 664
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from Excellent service Explanatory software simple and easy to use. Would use again.
Date published: 2023-04-19
Rated 5 out of 5 by from Turbo tax is great! My experience with Turbo tax was great, very easy to work with.
Date published: 2023-04-19
Rated 5 out of 5 by from awesome great service turbo tax use every year will use next year
Date published: 2023-04-19
Rated 5 out of 5 by from Great service! Great product! I always feel sure and safe with Turbo Tax! I also recommend it to others! Thank you, TurboTax!
Date published: 2023-04-19
Rated 5 out of 5 by from TurboTax is great!!! This is my 2nd time using TurboTax and it is very easy to use and fast.
Date published: 2023-04-19
Rated 3 out of 5 by from Fi Someone with the knowledge to help me! I made two calls prior to talking to Anthony. The previous people could not help me, and I had to finish the calls. I was very disappointed that I am paying a monthly fee to receive this consultation service and the "experts" have no idea what they are doing. Luckily on my third call, Anthony was the one answering. He was very professional, EXTREMELY PATIENT, and helped me finish this tax ordeal! I am grateful for his service and patience. Please TurboTax, make sure ALL your personnel have knowledge for the tasks assigned. Filling wrong can be dangerous, and this is why many seek help to make sure to do this correctly.
Date published: 2023-04-19
Rated 1 out of 5 by from Taxes Not Filed Last Year????? I am just being informed as I am closing out that Turbo Tax did not file my taxes in 2021. What happened? I am not happy.
Date published: 2023-04-19
Rated 3 out of 5 by from Fairly good I have used for years but am really tired for having to scroll down sooo much. Please place the "continue" button directly after the last questions. Also if there is any way in itemized deductions to show us why medical expenses don't reach the % amount to increase the deduction please add that. My service representative was wonderful!
Date published: 2023-04-19
Rated 5 out of 5 by from Simple To Do great app that is simple and easy to navigate, upload your w-2 answer a few questions and you're done.
Date published: 2023-04-19
Rated 5 out of 5 by from Easy and simple!!! This was an easy step by step process that made it relaxing to file!!!!
Date published: 2023-04-19
All TurboTax® Offerings Reviews - Page 664