TURBOTAX CUSTOMER REVIEWS
TurboTax Live Assisted Reviews
Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.
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Rated 4 out of 5 by
Kramlich from
Excellent service
Explanatory software simple and easy to use. Would use again.
Date published: 2023-04-19
Rated 5 out of 5 by
Aldes from
Turbo tax is great!
My experience with Turbo tax was great, very easy to work with.
Date published: 2023-04-19
Rated 5 out of 5 by
jmba1 from
awesome
great service turbo tax use every year will use next year
Date published: 2023-04-19
Rated 5 out of 5 by
Professor Steve D from
Great service! Great product!
I always feel sure and safe with Turbo Tax! I also recommend it to others! Thank you, TurboTax!
Date published: 2023-04-19
Rated 5 out of 5 by
Cris0101 from
TurboTax is great!!!
This is my 2nd time using TurboTax and it is very easy to use and fast.
Date published: 2023-04-19
Rated 3 out of 5 by
yCALO from
Fi Someone with the knowledge to help me!
I made two calls prior to talking to Anthony. The previous people could not help me, and I had to finish the calls. I was very disappointed that I am paying a monthly fee to receive this consultation service and the "experts" have no idea what they are doing. Luckily on my third call, Anthony was the one answering. He was very professional, EXTREMELY PATIENT, and helped me finish this tax ordeal! I am grateful for his service and patience. Please TurboTax, make sure ALL your personnel have knowledge for the tasks assigned. Filling wrong can be dangerous, and this is why many seek help to make sure to do this correctly.
Date published: 2023-04-19
Rated 1 out of 5 by
Molly12345678 from
Taxes Not Filed Last Year?????
I am just being informed as I am closing out that Turbo Tax did not file my taxes in 2021. What happened? I am not happy.
Date published: 2023-04-19
Rated 3 out of 5 by
kate156785968ivvvrt from
Fairly good
I have used for years but am really tired for having to scroll down sooo much. Please place the "continue" button directly after the last questions. Also if there is any way in itemized deductions to show us why medical expenses don't reach the % amount to increase the deduction please add that. My service representative was wonderful!
Date published: 2023-04-19
Rated 5 out of 5 by
kung fu joe from
Simple To Do
great app that is simple and easy to navigate, upload your w-2 answer a few questions and you're done.
Date published: 2023-04-19
Rated 5 out of 5 by
Katie Florida 83 from
Easy and simple!!!
This was an easy step by step process that made it relaxing to file!!!!
All TurboTax® Offerings Reviews - Page 664
Date published: 2023-04-19
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 4 out of 5 by
Kramlich from
Excellent service
Explanatory software simple and easy to use. Would use again.
Date published: 2023-04-19
Rated 5 out of 5 by
Aldes from
Turbo tax is great!
My experience with Turbo tax was great, very easy to work with.
Date published: 2023-04-19
Rated 5 out of 5 by
jmba1 from
awesome
great service turbo tax use every year will use next year
Date published: 2023-04-19
Rated 5 out of 5 by
Professor Steve D from
Great service! Great product!
I always feel sure and safe with Turbo Tax! I also recommend it to others! Thank you, TurboTax!
Date published: 2023-04-19
Rated 5 out of 5 by
Cris0101 from
TurboTax is great!!!
This is my 2nd time using TurboTax and it is very easy to use and fast.
Date published: 2023-04-19
Rated 3 out of 5 by
yCALO from
Fi Someone with the knowledge to help me!
I made two calls prior to talking to Anthony. The previous people could not help me, and I had to finish the calls. I was very disappointed that I am paying a monthly fee to receive this consultation service and the "experts" have no idea what they are doing. Luckily on my third call, Anthony was the one answering. He was very professional, EXTREMELY PATIENT, and helped me finish this tax ordeal! I am grateful for his service and patience. Please TurboTax, make sure ALL your personnel have knowledge for the tasks assigned. Filling wrong can be dangerous, and this is why many seek help to make sure to do this correctly.
Date published: 2023-04-19
Rated 1 out of 5 by
Molly12345678 from
Taxes Not Filed Last Year?????
I am just being informed as I am closing out that Turbo Tax did not file my taxes in 2021. What happened? I am not happy.
Date published: 2023-04-19
Rated 3 out of 5 by
kate156785968ivvvrt from
Fairly good
I have used for years but am really tired for having to scroll down sooo much. Please place the "continue" button directly after the last questions. Also if there is any way in itemized deductions to show us why medical expenses don't reach the % amount to increase the deduction please add that. My service representative was wonderful!
Date published: 2023-04-19
Rated 5 out of 5 by
kung fu joe from
Simple To Do
great app that is simple and easy to navigate, upload your w-2 answer a few questions and you're done.
Date published: 2023-04-19
Rated 5 out of 5 by
Katie Florida 83 from
Easy and simple!!!
This was an easy step by step process that made it relaxing to file!!!!
All TurboTax® Offerings Reviews - Page 664
Date published: 2023-04-19