TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Reviews

Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.

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Rated 4 out of 5 by from Turbotax CD Good experience. I like Easystep and ability to switch to forms as needed. I would like to see summary page include specific documents that are required to be mailed with return, instead of a general 'send required documents' notice. The program does mention everything required during the Easystep process throughout the program.
Date published: 2023-03-14
Rated 5 out of 5 by from TurboTax is awesome I was able to file my tax refund easily with little time.
Date published: 2023-03-14
Rated 3 out of 5 by from Pretty good It works pretty good. I think the cost is too much considering you are preparing your taxes.
Date published: 2023-03-14
Rated 5 out of 5 by from Turbo tax is easy ro use They showed me how to use turbo tax. Very easy to do great people
Date published: 2023-03-14
Rated 5 out of 5 by from Too Easy and step by step guide it is very easy and step by step guide helps to file the return without any issues
Date published: 2023-03-14
Rated 5 out of 5 by from Review of 2022 Turbo Tax Program Very easy to use, covered all of my tax requirements Appreciated the updates Turbo Tax provided prior to my submitting my tax form
Date published: 2023-03-14
Rated 5 out of 5 by from Great service! Shannon E. was very thorough and helped provide us with the best possible refund. I had contacted her to initiate the process on a Friday at 5:00P and she guided me through the entire process that evening. She wanted to have another associate review the returns before filing on Monday. They were able to find a bit more of a return than we were expecting. She also helped retrieve a turbo tax service code that saved me some extra cash Thank you Shannon
Date published: 2023-03-14
Rated 5 out of 5 by from Great Experience Really love how easy it was to follow the instructions, wording, and verification when needed. Smooth sailing did my taxes in 19 minutes ! ( don't think I have ever done that )
Date published: 2023-03-14
Rated 5 out of 5 by from TURBO IS FANTASTIC SO VERY SIMPLE TO USE AND GUIDES YOU ALONG WITH NO CONFUSION AT ALL
Date published: 2023-03-14
Rated 4 out of 5 by from It is a great product Sometimes it is a little challenging to know how to answer a question but overall great software.
Date published: 2023-03-14
All TurboTax® Offerings Reviews - Page 6472
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from Turbotax CD Good experience. I like Easystep and ability to switch to forms as needed. I would like to see summary page include specific documents that are required to be mailed with return, instead of a general 'send required documents' notice. The program does mention everything required during the Easystep process throughout the program.
Date published: 2023-03-14
Rated 5 out of 5 by from TurboTax is awesome I was able to file my tax refund easily with little time.
Date published: 2023-03-14
Rated 3 out of 5 by from Pretty good It works pretty good. I think the cost is too much considering you are preparing your taxes.
Date published: 2023-03-14
Rated 5 out of 5 by from Turbo tax is easy ro use They showed me how to use turbo tax. Very easy to do great people
Date published: 2023-03-14
Rated 5 out of 5 by from Too Easy and step by step guide it is very easy and step by step guide helps to file the return without any issues
Date published: 2023-03-14
Rated 5 out of 5 by from Review of 2022 Turbo Tax Program Very easy to use, covered all of my tax requirements Appreciated the updates Turbo Tax provided prior to my submitting my tax form
Date published: 2023-03-14
Rated 5 out of 5 by from Great service! Shannon E. was very thorough and helped provide us with the best possible refund. I had contacted her to initiate the process on a Friday at 5:00P and she guided me through the entire process that evening. She wanted to have another associate review the returns before filing on Monday. They were able to find a bit more of a return than we were expecting. She also helped retrieve a turbo tax service code that saved me some extra cash Thank you Shannon
Date published: 2023-03-14
Rated 5 out of 5 by from Great Experience Really love how easy it was to follow the instructions, wording, and verification when needed. Smooth sailing did my taxes in 19 minutes ! ( don't think I have ever done that )
Date published: 2023-03-14
Rated 5 out of 5 by from TURBO IS FANTASTIC SO VERY SIMPLE TO USE AND GUIDES YOU ALONG WITH NO CONFUSION AT ALL
Date published: 2023-03-14
Rated 4 out of 5 by from It is a great product Sometimes it is a little challenging to know how to answer a question but overall great software.
Date published: 2023-03-14
All TurboTax® Offerings Reviews - Page 6472