TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Reviews

Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.

TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Great Always use with minimal issues. have been using for years
Date published: 2023-03-18
Rated 5 out of 5 by from Easiest Filing Yet Our best overall experience yet... took all the guess work out of doing our taxes and made it easy. Our tax expert answered all our questions and the IT portion worked flawlessly... uploading and communications were great.
Date published: 2023-03-18
Rated 5 out of 5 by from Easy to use, provides peace of mind Easy to use and provides peace of mind when filing!
Date published: 2023-03-18
Rated 5 out of 5 by from Turbo Tax is awesome Fabulous!! Will recommend to everyone I know!! I will use Turbo Tax again.
Date published: 2023-03-18
Rated 5 out of 5 by from Wow, that was really Easy! TY! Under 30 minutes? Really, great job Turbo Tax! It made my filing nice and easy, and I'm not a patient guy!
Date published: 2023-03-18
Rated 4 out of 5 by from Turbo Tax Ain’t Bad Pretty easy to use though the premium package is too expensive at around $175 for Fed and State Filings
Date published: 2023-03-18
Rated 5 out of 5 by from Tax time 2022 I have used Turbo Tax a number of years and have had very good experiences each and every year. Thank you for having a lot of the information preloaded which makes tax filing a good experience.
Date published: 2023-03-18
Rated 4 out of 5 by from TurboTax Has Slipped A Notch This Year Easy process, but many forms popped up with errors flagged before I even started to enter data.
Date published: 2023-03-18
Rated 3 out of 5 by from Had more technical difficulties this year I was not asked questions I've been asked in the past. I noticed my refund was $10000, which was NOT expected, so I went back searching for what wasn't filled out. Alimony! That's a big one that I wasn't asked about. Also, I could not enter information for my SIMPLE IRA. I had to go to forms and search for it. The search couldn't find the form to enter SIMPLE IRA, but could find SEP, which is the same form. I clicked on help from 4 different locations and could not get a chat or phone number to pop up. Finally, when filing, the browser window that pops up from TurboTax would not accept text entry. I had to enter everything blindly.
Date published: 2023-03-18
Rated 5 out of 5 by from Great Step by step instructions are easy to follow and guide you through tax preparation so you have the confidence that have done your taxes correctly
Date published: 2023-03-18
All TurboTax® Offerings Reviews - Page 6472
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Great Always use with minimal issues. have been using for years
Date published: 2023-03-18
Rated 5 out of 5 by from Easiest Filing Yet Our best overall experience yet... took all the guess work out of doing our taxes and made it easy. Our tax expert answered all our questions and the IT portion worked flawlessly... uploading and communications were great.
Date published: 2023-03-18
Rated 5 out of 5 by from Easy to use, provides peace of mind Easy to use and provides peace of mind when filing!
Date published: 2023-03-18
Rated 5 out of 5 by from Turbo Tax is awesome Fabulous!! Will recommend to everyone I know!! I will use Turbo Tax again.
Date published: 2023-03-18
Rated 5 out of 5 by from Wow, that was really Easy! TY! Under 30 minutes? Really, great job Turbo Tax! It made my filing nice and easy, and I'm not a patient guy!
Date published: 2023-03-18
Rated 4 out of 5 by from Turbo Tax Ain’t Bad Pretty easy to use though the premium package is too expensive at around $175 for Fed and State Filings
Date published: 2023-03-18
Rated 5 out of 5 by from Tax time 2022 I have used Turbo Tax a number of years and have had very good experiences each and every year. Thank you for having a lot of the information preloaded which makes tax filing a good experience.
Date published: 2023-03-18
Rated 4 out of 5 by from TurboTax Has Slipped A Notch This Year Easy process, but many forms popped up with errors flagged before I even started to enter data.
Date published: 2023-03-18
Rated 3 out of 5 by from Had more technical difficulties this year I was not asked questions I've been asked in the past. I noticed my refund was $10000, which was NOT expected, so I went back searching for what wasn't filled out. Alimony! That's a big one that I wasn't asked about. Also, I could not enter information for my SIMPLE IRA. I had to go to forms and search for it. The search couldn't find the form to enter SIMPLE IRA, but could find SEP, which is the same form. I clicked on help from 4 different locations and could not get a chat or phone number to pop up. Finally, when filing, the browser window that pops up from TurboTax would not accept text entry. I had to enter everything blindly.
Date published: 2023-03-18
Rated 5 out of 5 by from Great Step by step instructions are easy to follow and guide you through tax preparation so you have the confidence that have done your taxes correctly
Date published: 2023-03-18
All TurboTax® Offerings Reviews - Page 6472