TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Reviews

Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.

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Rated 5 out of 5 by from What did we do before TurboTax? TurboTax makes doing my taxes a breeze. The step-by-step functionality keeps me organized.
Date published: 2023-03-18
Rated 5 out of 5 by from You fixed it! Awesome! TurboTax denied access to company which the name was correct. After dealing with Chris and his supervisor the problem was solved successfully.
Date published: 2023-03-18
Rated 4 out of 5 by from Good I like its goodhhhjjjjjjjjjjkkkkkkkkkkkkkkkoooooou
Date published: 2023-03-18
Rated 4 out of 5 by from Why I'm giving you only 4 stars I have used the Premium version of Turbotax/MacInTax since the early 90s. If you add up the yearly charges for all of these copies, it would be close to $2,000. I do however consider it well worth the cost. I like the way the EasyStep method lets you go at your own pace and either lets you enter taxable items yourself or will query you to make sure you don't forget anything. However way back in tax year 2000, I got caught at the end of the internet bubble with a substantial amount of Incentive Stock Options and therefore had to pay an enormous amount of AMT tax to both the Feds and the state (CA). Since AMT taxes are "credits", the Feds reimbursed the AMT Tax "credits" over a number of years in the early 2000s. But California never did. Instead using some of the AMT credit to pay down my state taxes and carrying forward the remaining AMT tax credit year after year on CA tax form 3510. To make a long story even longer, this has worked ok with Turbo Tax, except that on line 28 of CA tax form 3510, it wants me to enter the amount from Schedule P (541), Part III Line 10 from the previous year. I have to go to forms mode to do this and when I try to enter the amount (it's always been 0 on my taxes), it will not let me type anything. So I have to override this value. First off, TTax should carry this over automatically, since I imported info from the prior years TTax. But it should not require an Override in anywise. Also, I just tried to submit this (fortunately, after saving this review to a file on my computer). It would not let me submit it because it said I had to disable the ad blocker. I did that but it still did not take it. I am using the Safari browser on a Macintosh running Ventura. So I saved the text and opened this webpage using the Firrefox browser and it seemed to work ok.. I am not sure who is at fault here you or Apple. But this is certainly a bad look since you are asking for a review.
Date published: 2023-03-18
Rated 5 out of 5 by from Turbo tax is so easy Very helpful no complaints verbally easy to communicate with
Date published: 2023-03-18
Rated 5 out of 5 by from I have used for 10 yrs need to change to a flat tax and we don't have to file anymore tax forms
Date published: 2023-03-18
Rated 5 out of 5 by from easy fast easy way to do federal and state taxes online
Date published: 2023-03-18
Rated 5 out of 5 by from Turbo tax is wonderful Very helpful and free of charge. Thank you very much!
Date published: 2023-03-18
Rated 5 out of 5 by from Awesome Great Job, Thank you very much. Keep up the good work
Date published: 2023-03-18
Rated 4 out of 5 by from great help Most instructions were clear and helpful. Need to explain the sale and purchase of primary home information and reporting needs.
Date published: 2023-03-18
All TurboTax® Offerings Reviews - Page 6465
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from What did we do before TurboTax? TurboTax makes doing my taxes a breeze. The step-by-step functionality keeps me organized.
Date published: 2023-03-18
Rated 5 out of 5 by from You fixed it! Awesome! TurboTax denied access to company which the name was correct. After dealing with Chris and his supervisor the problem was solved successfully.
Date published: 2023-03-18
Rated 4 out of 5 by from Good I like its goodhhhjjjjjjjjjjkkkkkkkkkkkkkkkoooooou
Date published: 2023-03-18
Rated 4 out of 5 by from Why I'm giving you only 4 stars I have used the Premium version of Turbotax/MacInTax since the early 90s. If you add up the yearly charges for all of these copies, it would be close to $2,000. I do however consider it well worth the cost. I like the way the EasyStep method lets you go at your own pace and either lets you enter taxable items yourself or will query you to make sure you don't forget anything. However way back in tax year 2000, I got caught at the end of the internet bubble with a substantial amount of Incentive Stock Options and therefore had to pay an enormous amount of AMT tax to both the Feds and the state (CA). Since AMT taxes are "credits", the Feds reimbursed the AMT Tax "credits" over a number of years in the early 2000s. But California never did. Instead using some of the AMT credit to pay down my state taxes and carrying forward the remaining AMT tax credit year after year on CA tax form 3510. To make a long story even longer, this has worked ok with Turbo Tax, except that on line 28 of CA tax form 3510, it wants me to enter the amount from Schedule P (541), Part III Line 10 from the previous year. I have to go to forms mode to do this and when I try to enter the amount (it's always been 0 on my taxes), it will not let me type anything. So I have to override this value. First off, TTax should carry this over automatically, since I imported info from the prior years TTax. But it should not require an Override in anywise. Also, I just tried to submit this (fortunately, after saving this review to a file on my computer). It would not let me submit it because it said I had to disable the ad blocker. I did that but it still did not take it. I am using the Safari browser on a Macintosh running Ventura. So I saved the text and opened this webpage using the Firrefox browser and it seemed to work ok.. I am not sure who is at fault here you or Apple. But this is certainly a bad look since you are asking for a review.
Date published: 2023-03-18
Rated 5 out of 5 by from Turbo tax is so easy Very helpful no complaints verbally easy to communicate with
Date published: 2023-03-18
Rated 5 out of 5 by from I have used for 10 yrs need to change to a flat tax and we don't have to file anymore tax forms
Date published: 2023-03-18
Rated 5 out of 5 by from easy fast easy way to do federal and state taxes online
Date published: 2023-03-18
Rated 5 out of 5 by from Turbo tax is wonderful Very helpful and free of charge. Thank you very much!
Date published: 2023-03-18
Rated 5 out of 5 by from Awesome Great Job, Thank you very much. Keep up the good work
Date published: 2023-03-18
Rated 4 out of 5 by from great help Most instructions were clear and helpful. Need to explain the sale and purchase of primary home information and reporting needs.
Date published: 2023-03-18
All TurboTax® Offerings Reviews - Page 6465