TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Reviews

Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.

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Rated 5 out of 5 by from Turbotax is amazingly easy to understand and use. I CAN'T PRAISE TURBO TAX ENOUGH. It is easy to use and easy to understand. It provides on-line contacts with tax pros and also on-line reference material that gives even a novice a quick and easy resource to guide one through the process without having to struggle finding the right info in the IRS Code, which is a nightmare.
Date published: 2023-03-18
Rated 5 out of 5 by from Turbo Tax is Awesome I've used Turbo Tax for years and love it. The filing system walking you through each step and their ability to capture tax filing data electronically is fabulous.
Date published: 2023-03-18
Rated 5 out of 5 by from Highly recommend!! So easy to use. Found an extra $300 I would have missed.
Date published: 2023-03-18
Rated 3 out of 5 by from Was able to get through it. Incessant promotions and upsells are annoying. Didn't seem to have a good way to deal with crypto mining
Date published: 2023-03-18
Rated 3 out of 5 by from Handy but greedy Turbo Tax makes filing your taxes much easier but it is filled with attempts to get more money.
Date published: 2023-03-18
Rated 5 out of 5 by from Turbo Tax is easy to use Turbo tax is extremely easy to use. I never would even consider doing my own taxes before using turbo tax. It walks you through every step and will not proceed unless everything is right. I have always had questions just to double check and the live chat and phone calls have been extremely helpful. They make sure you understand! I always get the max benefits for audit representation and identity theft protection. Its not that much more and the peace of mind is completely worth every penny.
Date published: 2023-03-18
Rated 5 out of 5 by from Live Help Tax expert was very professional and available at scheduled times.
Date published: 2023-03-18
Rated 2 out of 5 by from Turbo Tax - Failed exporting data from QB Self Emp Spent hours categorizing tax info on Quickbooks Self Employed - when I went to export the info to TurboTax, something went wrong and none of the info populated. Spent 50 minutes with TurboTax support with a human who was unable to fix the problem - had to re-enter EVERYTHING!
Date published: 2023-03-18
Rated 5 out of 5 by from TurboTax is great I've used TT for years. Whether you are knowledgeable or not, TT works well walking you through the process to maximize your legal deductions and ensures you haven't missed any income nor deduction.
Date published: 2023-03-18
Rated 5 out of 5 by from Awesome Assistance I cannot thank Michelle from Texas enough!!! She was patient and gracious. Thank you, TurboTax, for such a great assist.
Date published: 2023-03-18
All TurboTax® Offerings Reviews - Page 6440
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Turbotax is amazingly easy to understand and use. I CAN'T PRAISE TURBO TAX ENOUGH. It is easy to use and easy to understand. It provides on-line contacts with tax pros and also on-line reference material that gives even a novice a quick and easy resource to guide one through the process without having to struggle finding the right info in the IRS Code, which is a nightmare.
Date published: 2023-03-18
Rated 5 out of 5 by from Turbo Tax is Awesome I've used Turbo Tax for years and love it. The filing system walking you through each step and their ability to capture tax filing data electronically is fabulous.
Date published: 2023-03-18
Rated 5 out of 5 by from Highly recommend!! So easy to use. Found an extra $300 I would have missed.
Date published: 2023-03-18
Rated 3 out of 5 by from Was able to get through it. Incessant promotions and upsells are annoying. Didn't seem to have a good way to deal with crypto mining
Date published: 2023-03-18
Rated 3 out of 5 by from Handy but greedy Turbo Tax makes filing your taxes much easier but it is filled with attempts to get more money.
Date published: 2023-03-18
Rated 5 out of 5 by from Turbo Tax is easy to use Turbo tax is extremely easy to use. I never would even consider doing my own taxes before using turbo tax. It walks you through every step and will not proceed unless everything is right. I have always had questions just to double check and the live chat and phone calls have been extremely helpful. They make sure you understand! I always get the max benefits for audit representation and identity theft protection. Its not that much more and the peace of mind is completely worth every penny.
Date published: 2023-03-18
Rated 5 out of 5 by from Live Help Tax expert was very professional and available at scheduled times.
Date published: 2023-03-18
Rated 2 out of 5 by from Turbo Tax - Failed exporting data from QB Self Emp Spent hours categorizing tax info on Quickbooks Self Employed - when I went to export the info to TurboTax, something went wrong and none of the info populated. Spent 50 minutes with TurboTax support with a human who was unable to fix the problem - had to re-enter EVERYTHING!
Date published: 2023-03-18
Rated 5 out of 5 by from TurboTax is great I've used TT for years. Whether you are knowledgeable or not, TT works well walking you through the process to maximize your legal deductions and ensures you haven't missed any income nor deduction.
Date published: 2023-03-18
Rated 5 out of 5 by from Awesome Assistance I cannot thank Michelle from Texas enough!!! She was patient and gracious. Thank you, TurboTax, for such a great assist.
Date published: 2023-03-18
All TurboTax® Offerings Reviews - Page 6440