TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Reviews

Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.

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Rated 5 out of 5 by from Always easy I have used Turbo Tax basic for years and it has always been easy to use and handled all my situations. This year I used Premium because I am now an AZ resident and have to file AZ State Income Tax for part of the. Turbo Tax handled that just as easy. No muss, no fuss.
Date published: 2023-03-16
Rated 5 out of 5 by from Always a go to Always have an easy time using this. Have been using this site for the past 5 years before i used h&r block but this is so much easier and faster.
Date published: 2023-03-16
Rated 4 out of 5 by from Better than H&R Block. Still needs some tweaking. The AMT thing was a stumbling block. I didn't have an AMT from previous year, and could not complete 2022 AMT calculations without seeing current year 2022 forms which Turbo Tax would not show me. So I put in the number zero. It was catch 22. You need to fix that.
Date published: 2023-03-16
Rated 5 out of 5 by from Tax prep never used turbo tax before. Very self explanatory. very easy to use.
Date published: 2023-03-16
Rated 4 out of 5 by from Getting awfully expensive TurbTax is super easy I'll give it that, but after this year I'm going to need to shop around for next year. I acknowledge I have some complicated stuff; crypto. But, this was really quite expensive. I called for some questions, and they were moderately helpful but didn't quite seem to have a keen understanding of crypto or what syncing happened if I connect my wallet via MetaMask.
Date published: 2023-03-16
Rated 4 out of 5 by from Turbo Tax Review I was easy. Just did not completely finish the first time. I only had to confirm the bank account information when I logged in to check the status.
Date published: 2023-03-16
Rated 2 out of 5 by from turbo tax sucks Turbo tax forces one into unnecessary upgrades at too high a price!
Date published: 2023-03-16
Rated 4 out of 5 by from Thank No I did not engage with an expert-----------------
Date published: 2023-03-16
Rated 5 out of 5 by from Easy and quick! Reliable! We used TurboTax for 2021 tax return and got our refund exactly as it calculated! We choose to continue use Turbo Tax this year.
Date published: 2023-03-16
Rated 4 out of 5 by from Turbo Tax is ok! I have used Turbo Tax for many years. So far, it has served us very well.
Date published: 2023-03-16
All TurboTax® Offerings Reviews - Page 6236
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Always easy I have used Turbo Tax basic for years and it has always been easy to use and handled all my situations. This year I used Premium because I am now an AZ resident and have to file AZ State Income Tax for part of the. Turbo Tax handled that just as easy. No muss, no fuss.
Date published: 2023-03-16
Rated 5 out of 5 by from Always a go to Always have an easy time using this. Have been using this site for the past 5 years before i used h&r block but this is so much easier and faster.
Date published: 2023-03-16
Rated 4 out of 5 by from Better than H&R Block. Still needs some tweaking. The AMT thing was a stumbling block. I didn't have an AMT from previous year, and could not complete 2022 AMT calculations without seeing current year 2022 forms which Turbo Tax would not show me. So I put in the number zero. It was catch 22. You need to fix that.
Date published: 2023-03-16
Rated 5 out of 5 by from Tax prep never used turbo tax before. Very self explanatory. very easy to use.
Date published: 2023-03-16
Rated 4 out of 5 by from Getting awfully expensive TurbTax is super easy I'll give it that, but after this year I'm going to need to shop around for next year. I acknowledge I have some complicated stuff; crypto. But, this was really quite expensive. I called for some questions, and they were moderately helpful but didn't quite seem to have a keen understanding of crypto or what syncing happened if I connect my wallet via MetaMask.
Date published: 2023-03-16
Rated 4 out of 5 by from Turbo Tax Review I was easy. Just did not completely finish the first time. I only had to confirm the bank account information when I logged in to check the status.
Date published: 2023-03-16
Rated 2 out of 5 by from turbo tax sucks Turbo tax forces one into unnecessary upgrades at too high a price!
Date published: 2023-03-16
Rated 4 out of 5 by from Thank No I did not engage with an expert-----------------
Date published: 2023-03-16
Rated 5 out of 5 by from Easy and quick! Reliable! We used TurboTax for 2021 tax return and got our refund exactly as it calculated! We choose to continue use Turbo Tax this year.
Date published: 2023-03-16
Rated 4 out of 5 by from Turbo Tax is ok! I have used Turbo Tax for many years. So far, it has served us very well.
Date published: 2023-03-16
All TurboTax® Offerings Reviews - Page 6236